The staff was excellent. The property borders 5th Avenue. Which is a very busy street with a lot of night life. If that is why you are going to Mexico then this property will be excellent for you. However, I did not and therefore did not enjoy very loud music coming from the bars until 2:30 in the morning, which actually seemed to get louder at 1 or 2 am. I am new to travelling to Mexico so I understand that is my lack of awareness, not blaming the hotel but would have been nice if that was presented in the information when making the booking.