Sandos Playacar

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1 room, 2 adults, 0 children

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Sandos Playacar

Name: Sandos Playacar
Address: Paseo Xaman-Ha Manzana 1 Lote 1, Playa del Carmen, Quintana Roo 77710, Mexico, Paseo Xaman-Ha Manzana 1 Lote 1, Playa del Carmen, 77710, Mexico
Price range: From MXN$2,290
Rating: 3.7

Paseo Xaman-Ha Manzana 1 Lote 1, Playa del Carmen, Quintana Roo 77710, Mexico

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Amenities

Golf Course

Sunbathing Area

Outdoor swimming pool

Exclusive Beach Area

Beach Volleyball

Diving

Snorkeling

Sauna

All amenities

Property Description

LIVE THE ALL PLAYA EXPERIENCE Sandos Playacar is an all inclusive resort in Playa del Carmen, Mexico. Our beach resort sits on one of the most beautiful beaches in the Riviera Maya and guests enjoy direct beach access.Spend your days relaxing beneath the palm trees in the beach area or enjoying an exotic cocktail by the swimming pools.When it comes to food and drinks Sandos Playacar has an excellent choice of restaurants and bars offering international cuisine, gourmet dining, beach snack bars, buffets, swim-up bars, and more.Guests can enjoy mini golf courses, tennis, fitness center access, a world-class spa, and much more. Another highlight of our all-inclusive Playa del Carmen resort is the outstanding entertainment, from daily activities to spectacular nightly shows you will never get bored during your all-inclusive vacation with Sandos.Now Sandos Playacar is one of the few Playa del Carmen resorts with a brand-new water park, located just in front of the white sand beach with awesome ocean views the water park offers non-stop fun and adventure for everyone.

7.4/10

Cleanliness7.4

Amenities7.4

Location7.4

Service7.4

All 101 reviews

Surroundings

Airport: Cozumel International Airport

(37.9 km)

Landmarks: Playa del Carmen Kiteboarding & Wingfoil Playacar

(190m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Room Hacienda One Bedroom Suite

1 King bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Electric fan

Room Details

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Platinum Master King Suite With Ocean Front

Bedroom 1:1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Ocean view

Room Details

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Junior Suite Hacienda Junior Suite

1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Electric fan

Room Details

1 King bed and 1 Bunk bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

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Select Double With Ocean Front

1 King bed or 2 Double bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

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Platinum Junior Suite With King Bed For 1 Adult And 1 Child

1 King bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

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Superior Double Room-Select For 1 Adult

1 King bed or 2 Double bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

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Suite Platinum King Master Suite Ocean Front 2 Adults 2 Children

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Electric fan

Room Details

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Double Select Ocean Front Room For 1 Adult

1 King bed or 2 Double bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

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Suite Platinum King Master Suite 2 Adults 2 Children

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Electric fan

Room Details

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Platinum Junior Suite With King Bed-Oceanfront For 1 Adult

1 King bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

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Platinum King Junior Suite For 2 Adults

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Electric fan

2 Double bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

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Suite Platinum King Master Suite 2 Adults 1 Child

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Electric fan

Room Details

Check Availability

Select Superior Double

1 King bed or 2 Double bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

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Junior Suite Hacienda 3 Adultos

1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

Check Availability

Junior Suite Hacienda 2 Adultos

1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

Check Availability

Platinum King Junior Suite Oceanfront For 2 Adults

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Electric fan

Room Details

Check Availability

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Guest Reviews

7.4/10

101 reviews

Verified Reviews

Cleanliness7.4
Amenities7.4
Location7.4
Service7.4

Average for similar properties in Playa del Carmen

Most Mentioned

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

October 9, 2023

I wish I could have stayed a bit longer to enjoy the rest of the amenities but it was great while it lasted.

C‍o‍l‍i‍n

May 21, 2025

Big big property, if you’re not located near beach, it’s a bit of a hike unless you wait for shuttle. Bring a stroller or wagon to get around, the pools and staff were all great - our young kids had fun and enjoyed the kids sections at pool / buffet - some of property needs maintenance (we got stuck in the elevator), and ours wasn’t working - 3 flights of stairs with young kids is an adventure. Again, one of those properties that has different status for the black bands / blue bands and cards for towels (which I really despise) - no one wants your blue towels. Overall pretty good

j‍e‍n‍n‍a

May 20, 2025

We enjoyed our stay. There were some hiccups and recommendations. First, it is almost impossible to

L‍i‍s‍a

May 11, 2025

We’ve been to Sandos multiple times. This time we booked two rooms and they put us 60 rooms apart. Not acceptable for a family. Then when they moved us we didn’t get the same room we paid for. The food has gone downhill - options for kids are limited. The pools continue to be a great time with great bartenders. The seaweed in the beach was raked up but not picked ups we’d probably try a new place next time.

A‍d‍a‍m

May 11, 2025

Resort is DATED! Nothing works at this resort.. if you're coming with children in strollers then expect to carry the stroller up and down the stairs as none of the elevators work. EXCEPT for the main lobby. Rooms are dated. The couches in the room are falling apart. The AC does not work in most of the restaurants so it gets extremely hot! The pool on the family side was pretty dirty. At the Spa, hydrotherapy is not working. The check out staff are not so friendly and have an attitude when you bring up these issues. Most of the employees don't speak English and the resort caters more to the visitors from South America. The staff at guest services were pleasant and willing to help.The food was good and the beach was clean. That's the only positive experience we had.

R‍o‍b‍e‍r‍t

May 18, 2025

Had an amazing time, the food is amazing, bars are fantastic. They keep the beach reasonably clean as well. The only issue is the timeshare/condo meeting they invite you to join. They promise it will be 90 minutes, I can take over 2 hours. We had

C‍h‍e‍l‍a‍n

May 17, 2025

Our stay was overall great! We had a fun time, there was a lot to do and staff was very friendly and helpful. Our room had a leak in the shower which made it very slippery in the bathroom. Wouldn’t have been an easy fix and we would have had to move rooms after unpacking and I wasn’t going to bother. Marks on the mirrors and many elevators didn’t work. Definitely some maintenance issues and the hotel could some renovations in the rooms. I did like the bath tub size, the room layout and the king sized bed. Pools and beaches were awesome. Restaurants were overall good, I was impressed by the quality and variety of food in the buffet. We had amazing food and service in the French and Italian restaurants. I liked how the hotel had various animals like cats, a donkey and a cow. The wild life was super cool to see too!! I would return to this hotel.

M‍a‍r‍k‍ ‍O

April 28, 2025

An older hotel that is still well maintained. Always have a warm feeling in the midst of the Mexican people. They’re hard working folks!

K‍i‍m‍b‍e‍r‍l‍y

April 17, 2025

The service and food quality have gone down hill. This was our 3rd time visiting since 2021 and we are done. Even with tipping the service was not great. Hard to even get a glass of water refilled. 2 of the 3 of us got diarrhea and felt sick. Rooms in the family section are super clean and spacious. Pools need cleaning to remove scum from tiles.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child policies

Children can stay in some rooms of this hotel.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

TypeContinental

StyleBuffet

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of MXN$5,000 is charged.

Pets

Pets are not allowed

Service animals

Service animals are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2004
Renovated: 2010
Number of Rooms: 551

Phone:+52-9848774040

Frequently Asked Questions

What are the check-in and check-out times at Sandos Playacar?

The check-in time at Sandos Playacar is 15:00 and the check-out time is 12:00.

What amenities and services does Sandos Playacar have?

Sandos Playacar has the following amenities and services: Shuttle Bus Service.

Does Sandos Playacar have a swimming pool?

Yes, Sandos Playacar has a pool.

Are pets allowed at Sandos Playacar?

Unfortunately, pets are not allowed at Sandos Playacar.

Does Sandos Playacar provide breakfast?

Yes, guests at Sandos Playacar can enjoy breakfast during their stay. Breakfast option(s): Continental.

How much does it cost to stay at Sandos Playacar?

Prices at Sandos Playacar are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Sandos Playacar?

Cozumel International Airport is the closest airport to Sandos Playacar, and it is about 1 hour 43 mins from hotel by car (37.9 km).

What is the cancellation policy for Sandos Playacar?

The cancellation policy for Sandos Playacar varies depending on the type of room and booking conditions.

About This Property

Nearest Airport	Cozumel International Airport
Distance to Airport	37.93KM
Average Price From	MXN5931
Hotel Star Rating	4