Tukan Hotel Playa del Carmen
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Tukan Hotel Playa del Carmen

Quinta Avenida, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77710, Mexico
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With a stay at Tukan Hotel Playa del Carmen, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This resort is 0.3 mi (0.5 km) from Mamitas Beach and 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal.Show More
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hotel overview picture
3.4/5Cleanliness: 3.4
All 101 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPrivate ParkingFreeBarRestaurant24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cozumel International Airport
(35.7 km)
Airport: Cancún International Airport
(56.0 km)
Landmarks: Quinta Avenida
(<100m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room
20

Deluxe Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Details
Check Availability
Standard Room
4

Standard Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Towel
Garden View
Room Details
Check Availability
Family Room
9

Family Room

2 Double bed and 1 Bunk bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Details
Check Availability
Deluxe Room With Two Bedrooms
6

Deluxe Room With Two Bedrooms

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Details
Check Availability
Honeymoon Room
7

Honeymoon Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Towel
Garden View
Room Details
Check Availability
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Guest Reviews(101)

3.4/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.3
  • Location3.4
  • Service3.3
Guest User
March 16, 2022
I would never come back to this hotel. The services supposed to be included are not available even if I have paid for. The noise is incredibly in corridors and is coming from everywhere. The staff is not at all nice and the facilities are extremely poor. The toilet stinks terribly and windows are broken. I don't feel safe in this hotel at all. Actually, I am changing tomorrow to pursue my stay in Playa del Carmen.
Mireya
January 13, 2024
The staff service was good, they offered us the all included on the restaurant next to the hotel and it was not worth it, room was ok until there was a bug on a pillow and I saw two cockroaches, and we expected to be on the main building but they send us to one behind. Good thing we booked for just 3 nights.
Lloyd
December 31, 2023
The location is great. Its a little loud ..but you are so close to everything ...and so easy to find food ect
Alffy
August 31, 2023
The hotel is not even an all inclusive hotel for them to deny your friends to invite them into your room so you can all pre drink. They said it’s a policy but there is no where states that policy on their website. The water smells sewage. I don’t habe hot water in my shower. Maintenance came to fix it and he said he will check something but never came back. Pool is not open.
jose
July 13, 2023
A all the employees but the hotel needs maintenance, the pool was closed the whole time we where there they send you to a hotel across the street if you want to get in a pool the bathroom has little roaches and the water in the shower and sink is salt water so bring extra conditioner also if you paying all inclusive or just breakfast they'll send you across the street to The Ceiba restauran no ac and the food is not that good (really bad actually)at the end you get what you paid for if you planning to stay here I hope you read more comments no just this one then is up to you, they respond to all negative reviews with a generic comment
Joanne Florence
February 25, 2024
I like being right by 5th avenue
Carolina
August 16, 2023
Everything is closer all the stores clubs and restaurants
Heidi
March 11, 2023
This is a cute property and great for a short stay if you want to be on 5th Street but NOT near the LOUD clubs, etc. The staff was very nice and it was in a good area. The room was clean but the bathroom had a horrible smell. Probably a sewer issue, but its an inexpensive hotel in Playa so we dealt with it. I would definitely go back if I needed a place to stay for a few nights for not a lot of money.
Miguel
February 22, 2023
Close to mall bars,beach,safe clean excellent service, all at walking distance. HIGHLY recommended, and good price.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children aged 1 and above are welcome at this hotel.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeAmerican
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1994
  • Renovated: 2016
  • Number of Rooms: 123
With a stay at Tukan Hotel Playa del Carmen, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This resort is 0.3 mi (0.5 km) from Mamitas Beach and 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This resort also features complimentary wireless internet access, concierge services, and wedding services.

Enjoy a satisfying meal at La Ceiba serving guests of Tukan Hotel Playa del Carmen. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Make yourself at home in one of the 156 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Tukan Hotel Playa del Carmen?

Prices at Tukan Hotel Playa del Carmen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Tukan Hotel Playa del Carmen?

The closest airport is Cozumel International Airport. It is 35.7 km from the hotel and approximately a 98minutes journey by taxi.

What are the check-in and check-out times at Tukan Hotel Playa del Carmen?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Tukan Hotel Playa del Carmen provide airport transfer services?

No, the Tukan Hotel Playa del Carmen doesn't provide airport transfer services.

What amenities and services does Tukan Hotel Playa del Carmen have?

Tukan Hotel Playa del Carmen has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Fitness Room.

Does Tukan Hotel Playa del Carmen have a swimming pool?

Yes, Tukan Hotel Playa del Carmen has a pool. Pool type: Outdoor Swimming Pool.

Does Tukan Hotel Playa del Carmen have fitness amenities?

Yes, Tukan Hotel Playa del Carmen has fitness amenities.

Does Tukan Hotel Playa del Carmen provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Tukan Hotel Playa del Carmen have non-smoking rooms?

Please view the hotel listing for details.

Does Tukan Hotel Playa del Carmen provide breakfast?

Yes, Tukan Hotel Playa del Carmen provides breakfast.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport35.66KM
Average Price FromTRY3388
Hotel Star Rating3