AV XCALACOCO, PREDIO LOS MATORRALES, 1 Manzana 022 Lote 55, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Highlights
Sparkling clean
Excellent service
Free parking
Ideal location
Lots to do
Amenities
Outdoor swimming pool
Private parkingFree
Wi-Fi in Public AreasFree
Children's Pool
24-Hour Front Desk
Front Desk Safe
Concierge Service
Spanish
All Amenities
Property Description
With a stay at Heaven Hotel in Playa del Carmen, you'll be a 5-minute drive from El Camaleón Mayakoba Golf Course and 8 minutes from Quinta Avenida. This aparthotel is 4.3 mi (7 km) from Playa del Carmen Main Beach and 7.3 mi (11.8 km) from Maroma Beach.
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9.3/10
Great
Cleanliness9.3
Amenities9.3
Location9.3
Service9.3
All 62 Reviews
Surroundings
Airport: Cancun International Airport
(50.1 km)
Landmarks: Playa
(200m)
Landmarks: Bowling
(730m)
Landmarks: CETAR
(870m)
Landmarks: Cenote Ojo de Agua
(1.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Two-Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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3
Family Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Guest Reviews
9.3/10
Great
62 reviews
Verified Reviews
Cleanliness9.3
Amenities9.3
Location9.3
Service9.3
Average for similar properties in Playa del Carmen
AI Summary
Guests praise the friendly service, cleanliness, and well-equipped rooms. The convenient location near the beach and 7-11 store is appreciated. However, some may find the proximity to the main road noisy.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Private parking
Free
Wi-Fi in Public Areas
Free
Children's Pool
24-Hour Front Desk
Outdoor swimming pool
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Front Desk Safe
Concierge Service
24-Hour Front Desk
Languages Spoken
Spanish
Food & Drink
Room Service
Health & Wellness
Beauty and Makeup
Public Areas
Elevator
No Smoking in Public Areas
Garden
Cleaning Services
Clothes Steamer
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Facilities for Children
Children's Pool
Accessibility
Pool Ramp Available
Handrails in Stairways
Safety & Security
Security Personnel
Security Alarm
CCTV In Public Areas
Fire Extinguisher
Smoke Detector
First-Aid Kit
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 11:30–12:00
Front desk hours: 24/7
Child Policies
Children aged 3 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are not allowed
Age Requirements
The guest checking in must be between 18–90 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2019
Number of Rooms: 20
With a stay at Heaven Hotel in Playa del Carmen, you'll be a 5-minute drive from El Camaleón Mayakoba Golf Course and 8 minutes from Quinta Avenida. This aparthotel is 4.3 mi (7 km) from Playa del Carmen Main Beach and 7.3 mi (11.8 km) from Maroma Beach.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This aparthotel also features complimentary wireless internet access, concierge services, and a communal living room.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. Rooms have private balconies. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and washers/dryers, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Heaven Hotel?
The check-in time at Heaven Hotel is 15:00-18:00 and the check-out time is 12:00.
Does Heaven Hotel have a swimming pool?
Yes, Heaven Hotel has a pool.
Are pets allowed at Heaven Hotel?
Unfortunately, pets are not allowed at Heaven Hotel.
How much does it cost to stay at Heaven Hotel?
Prices at Heaven Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to Heaven Hotel?
Cancun International Airport is the closest airport to Heaven Hotel, and it is about 40 mins from hotel by car (50.1 km).
What is the cancellation policy for Heaven Hotel?
The cancellation policy for Heaven Hotel varies depending on the type of room and booking conditions.