Palmarena by Nah Hotels
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Playa del Carmen

Palmarena by Nah Hotels

Calle 2 Nte entre Avenidas 30 y 35, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
Show on map
We Price Match
hotel overview picture
Highlights
Lots to do
Ideal location
Free parking
Amenities
Sunbathing Area
Indoor swimming pool
Sauna
Fitness Room
Private parkingFree
Currency Exchange
Wi-Fi in Public Areas
Front Desk with Limited Hours
All amenities
Property Description
A stay at this apartment places you in the heart of Playa del Carmen, within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This apartment is 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal and 5 mi (8.1 km) from Xplor Theme Park.
Show more
8.4/10
Very Good
Cleanliness8.3
Amenities8.5
Location8.5
Service8.4
All 11 reviews
Surroundings
Airport: Cozumel International Airport
(34.1 km)
Landmarks: Chabad Playa Del Carmen
(270m)
Landmarks: Playa Ruinas
(280m)
Landmarks: Nuestra Senora del Carmen Catholic Church
(310m)
Landmarks: Mercanti Viaggi
(310m)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Luxury Penthouse
6

Luxury Penthouse

Bedroom 1:2 King bed
Non-smoking
Room Details
Check Availability
Deluxe Studio with Kitchen
19

Deluxe Studio with Kitchen

1 Sofa bed or 1 King bed
Non-smoking
Air conditioning
Refrigerator
TV
Wi-Fi in room
Room Details
Check Availability

Guest Reviews

8.4/10
Very Good
11 reviews
Verified Reviews
  • Cleanliness8.3
  • Amenities8.5
  • Location8.5
  • Service8.4
Average for similar properties in Playa del Carmen

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. NZD 2.01). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
Convenient location near amenities and beaches, with free parking. Guests praised spacious beds, comfortable pillows, and well-equipped rooms including a private pool and gym. The staff offered excellent, attentive service.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 30, 2023
please some hot water!!!!!!!!! needs to solve the bathroom
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 20, 2023
The location is very convenient. I took the ADO bus and walked 10 minutes to the hotel, which is acceptable. It takes 8 minutes to go to 5th Street, 9 minutes to Walmart, and there is a convenience store in 1 minute. I stayed in Room 106. There is a swimming pool at the door. The room is very big and the bed is very big. The water pressure in the shower is not enough. It takes a few minutes to flush it. The air conditioner is cold enough. The kitchen equipment is OK. The bed and pillows are good. It's comfortable and I can sleep well for several nights. The wifi is sometimes not received. The only drawback is that there is no hairdryer. In summary, I am very satisfied with it. The sex ratio is very high.
Original TextTranslation provided by Google
A‍n‍n‍a‍m‍a‍r‍i‍e‍ ‍S
August 22, 2024
Absolutely false advertising! The place is a dump. We didn't even spend one night and had to find another hotel and they would not give us any refund at all. One of the toilets didn't work. The private plunge pool had clearly not been cleaned and there was hair floating in in and a huge pile of tiles that had fallen off stacked up next to it. The bedding and towels had stains and tears. There was no soap in the kitchen or a sponge or anyway to wash any dishes. The kitchen cabinets were falling apart. DO NOT STAY HERE!
9‍9‍1‍2‍0‍0‍y‍i‍n
January 22, 2024
I arrived and no safe box as stated, so girl got one from somewhere and attached to wall. The shades on the windows were useless, the lights above the pool would change color through the night and wake me up. Very strange, thought maybe security person was bored. Then the washing machine leaked. Constant things wrong, I even stayed at another place for the weekend just to get away. People were constantly smoking by the pool. I would never ever stay there again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 5, 2023
Do not and I repeat DO NOT stay here. My wife and I stayed here for a few months earlier this year and our experience was less than pleasurable. In fact, we had an awful time. This place was constantly dirty and unkept. The electricity went off and stayed off for two days, while it was very hot and the room had no windows whatsoever. One morning we woke up and the water wasn’t working and it didn’t come back on for the entire day. The wifi is extremely weak and unreliable. You will be very frustrated if you are trying to work remotely. After all of these setbacks, the thing that made it the most unbearable was the staff, that they had at the front desk. Very rude, condescending, incompetent and incapable of doing or helping with anything. The worst person was a woman named ERICKA, my wife and her got into an argument, when my wife went to ask her a question. She screamed at her and her behavior was completely unacceptable. Anything, you asked her to do, her response was “sorry that’s not my job, I can’t help you”. Completely ridiculous and useless. Overall, our trip was a complete disaster and I would NEVER stay here again. Save yourself the headache and money and go somewhere else. There are far better places in Playa to stay.👍🏻
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 19, 2023
The apartment was very well equipped, very well located and with good facilities. What seemed bad to me is that we rented for 4 and the place was for 3. Even so, we were very well cared for and comfortable. I recommend it.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 21, 2025
El condominio es excelente, los departamentos muy cómodos y limpios.- Pablo y Jonathan se brindaron en todo lo necesario para una hermosa estadía! Muy bien ubicado, a un paso de la 5ta av. Y playa; también de todos los comercios y gastronomía...--Lo recomiendo 100%...
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 2, 2025
Un sitio increíble, ideal para estancias largas. Lo recomiendo 100% Muy limpio y super bien ubicado, a unos pasos de la quinta avenida. Tiene todo lo necesario para vivir aquí un largo tiempo además que es pet friendly. Me la he pasado increíble, sin duda volveré!!! La mejor experiencia que he tenido en un hotel, y la relación calidad y precio es súper buena. Recomiendo reservar por la web, es mas barato por aquí además que tienen descuento por estancias largas. Un lugar I N C R E I B L E !!!
Translate

Services & Amenities

Indoor swimming pool
Fitness Room
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Health & Wellness
Public Areas
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: [Mon-Sun]08:00–20:00

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 10
A stay at this apartment places you in the heart of Playa del Carmen, within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This apartment is 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal and 5 mi (8.1 km) from Xplor Theme Park.

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center.

Featured amenities include luggage storage and an elevator. Free self parking is available onsite.

Treat yourself to a stay in this individually decorated apartment, which features heated floors and a Smart TV. A kitchenette is outfitted with a full-sized refrigerator/freezer, a stovetop, and a microwave. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include a safe and a desk, and housekeeping is provided weekly.

Frequently Asked Questions

What are the check-in and check-out times at Palmarena by Nah Hotels?

The check-in time at Palmarena by Nah Hotels is 15:00 and the check-out time is 12:00.

Does Palmarena by Nah Hotels have a swimming pool?

Yes, Palmarena by Nah Hotels has a pool.

Are pets allowed at Palmarena by Nah Hotels?

Unfortunately, pets are not allowed at Palmarena by Nah Hotels.

How much does it cost to stay at Palmarena by Nah Hotels?

Prices at Palmarena by Nah Hotels are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Palmarena by Nah Hotels?

Cozumel International Airport is the closest airport to Palmarena by Nah Hotels, and it is about 1 hour 34 mins from hotel by car (34.1 km).

What is the cancellation policy for Palmarena by Nah Hotels?

The cancellation policy for Palmarena by Nah Hotels varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport34.12KM
Average Price FromNZD102
Hotel Star Rating3