Hyatt Centric Playa del Carmen
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1 room, 2 adults, 0 children
All properties in Playa del Carmen
Hyatt Centric Playa del Carmen
Calle 12 Nte S/N, entre 5ta Ave. Y 10, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77710, Mexico
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We Price Match
Amenities
Sunbathing Area
Outdoor swimming pool
Diving
Snorkeling
Horse Riding
Fitness Room
Public parking
24-Hour Front Desk
All amenities
Property Description
Downtown meets beach town at Hyatt Centric Playa Del Carmen boutique hotel. At the center of it all on La Quinta Avenida and Calle 12, you’ll find a rooftop patio playground where an infinity pool surrounded by private cabanas, a pool bar and restaurants command panoramic Caribbean views.
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8.1/10
The best location
All 63 reviews
Surroundings
Airport: Cozumel International Airport
(36.8 km)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(180m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Suite Calle Corazon (Downtown House)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Beach House Ocean View Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
1
1 King Bed Accessible Roll-in Shower With Balcony Downtown House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Suite With City View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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3
2 Queen Beds Partial Ocean View, Beach House
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
1
Junior Suite with Balcony
1 King bed
Has window
Non-smoking
TV
Private toilet
Balcony
Check Availability
4
1 King Bed Accessible Pool View Roll-in Shower, Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
4
Panoramic Ocean Front Suite, Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
3
Two Queen Beds With Balcony
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
3
1 King Bed Partial Oceanfront, Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
7
King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
6
King Room With Balcony
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
6
1 King Bed Partial Ocean View, Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
1
Thompson Suite
1 King bed
Has window
Non-smoking
TV
Private toilet
Balcony
Check Availability
5
2 Queen Beds Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
2
1 King Bed Accessible Roll-in Shower Downtown House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Coastal Ocean Suite Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
5
1 King Bed Pool View, Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
3
Suite Quinta Avenida (Downtown House)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Queen Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
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Guest Reviews
8.1/10
Very Good
63 reviews
- Cleanliness7.9
- Amenities8.1
- Location8.3
- Service8.4
Average for similar properties in Playa del Carmen
Review summary
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Location: The hotel is highly praised for its exceptional location, situated in the center of Playa Del Carmen, making it ideal for guests looking to be in the midst of action and attractions.
Jownine
May 10, 2024
The room had a strange smell, even after the hotel staff used deodorizing spray. The air conditioner in my room wasn't cool, despite the employee being informed. Flies were present in the bathroom sink. My bedroom was right in front of the hotel, resulting in loud pub noise until 3 am.
Guest User
April 13, 2023
The best location
Guest User
April 1, 2025
The hotel's sanitation work is not very good, the design is average, and the shower water is very small!
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America Valeria
May 1, 2025
I have stayed at this property before and will definitely return! Great location if you want to be right in the heart of things!
Rosario
April 29, 2025
I thought the hotel was adults only . I have stayed in the past no children this time kids were present
Arthur Carl Scheel
April 29, 2025
Not a Hyatt quality property. Needs massive updating since it was acquired from Thompson. All the tile in the Downtown House elevators was cracked and broken, just distressed and unsafe. JuanJo, Alex and Javy were really nice, awesome dudes. The resort fee is a joke, $34 a day and you get two bottles of water per day (go across to the Oxford and buy the same water for 30 pesos), but other than Sunday, there was no entertainment, no DJ (again DJ’s were suppose to be on Friday, Saturday and Sunday). The pool doesn’t close which is nice for a late swim, but this is a 5/10 property.
Mark
April 23, 2025
The su loungers at the beach hotel on the beach need updating . And the other hotel they need some cushions on the white sun loungers
Nathalie Mera
April 15, 2025
Although the room was clean and comfortable. It lacked Hyatt standards. It was hot in the room, there was 0 privacy in the bathroom due to the design, expect the yelling at 2 or 3 am may come from nearby clubs and the main elevator didn't work which forced us to walk further to use one. Otherwise, staff very nice food excellent.
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Diving
Snorkeling
Horse Riding
Fitness Room
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Restaurant
Car Rental
Currency Exchange
Meeting Room
Additional charge
Multi-Function Room
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Infinity pool
Pool with view
Parking
Public (not only for guests) is available Off-site parking, and Charge, US$15.00 (approx. NZD 25.48) Daily. Reservation needed.
Public parking
Additional charge
Valet Parking
Additional charge
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Business Services
Postal Service
Multi-Function Room
Fax/Copying Service
Wedding Service
Meeting Room
Additional charge
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages Spoken
Spanish
Food & Drink
Snack Bar
Bar
Room Service
Public Areas
Shopping Mall
No Smoking in Public Areas
Smoking Area
Elevator
Health & Wellness
Diving
Horse Riding
Beauty and Makeup
Fitness Room
Sunbathing Area
Kayaking
Off-site
Snorkeling
Activities
Public Beach
Beach Umbrella
Fishing
Off-site
Nightclub
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$685.69 (approx. NZD 61.71) per room per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 122
Downtown meets beach town at Hyatt Centric Playa Del Carmen boutique hotel. At the center of it all on La Quinta Avenida and Calle 12, you’ll find a rooftop patio playground where an infinity pool surrounded by private cabanas, a pool bar and restaurants command panoramic Caribbean views.
Frequently Asked Questions
What are the check-in and check-out times at Hyatt Centric Playa del Carmen?
The check-in time at Hyatt Centric Playa del Carmen is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Hyatt Centric Playa del Carmen?
What amenities and services does Hyatt Centric Playa del Carmen have?
Hyatt Centric Playa del Carmen has the following amenities and services: Shuttle Bus Service.What amenities and services does Hyatt Centric Playa del Carmen have?
Does Hyatt Centric Playa del Carmen have a swimming pool?
Yes, Hyatt Centric Playa del Carmen has a pool.Does Hyatt Centric Playa del Carmen have a swimming pool?
Are pets allowed at Hyatt Centric Playa del Carmen?
Yes, Hyatt Centric Playa del Carmen is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Hyatt Centric Playa del Carmen?
How much does it cost to stay at Hyatt Centric Playa del Carmen?
Prices at Hyatt Centric Playa del Carmen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hyatt Centric Playa del Carmen?
Which airport is closest to Hyatt Centric Playa del Carmen?
Cozumel International Airport is the closest airport to Hyatt Centric Playa del Carmen, and it is about 1 hour 38 mins from hotel by car (36.8 km).Which airport is closest to Hyatt Centric Playa del Carmen?
What is the cancellation policy for Hyatt Centric Playa del Carmen?
The cancellation policy for Hyatt Centric Playa del Carmen varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt Centric Playa del Carmen?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 36.82KM |
| Average Price From | NZD676 |
| Hotel Star Rating | 4 |