Hotel Plaza Playa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Hotel Plaza Playa
Calle 20 Nte entre Ave. 25 y Ave. 30, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Downtown Playa del Carmen), Hotel Plaza Playa - Near Playa del Carmen Main Beach is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This hotel is 0.7 mi (1.1 km) from Mamitas Beach and 5.7 mi (9.2 km) from Xplor Theme Park.Show More
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Amenities
Private parkingFree
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public AreasFree
Tour/Ticket Service
Front Desk Safe
Concierge Service
English
All Amenities
Property Description
Located in Playa del Carmen (Downtown Playa del Carmen), Hotel Plaza Playa - Near Playa del Carmen Main Beach is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This hotel is 0.7 mi (1.1 km) from Mamitas Beach and 5.7 mi (9.2 km) from Xplor Theme Park.
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4.2/5
Very GoodCleanliness4.2
Amenities4.2
Location4.2
Service4.2
All 25 Reviews
Surroundings
Airport: Cancún International Airport
(55.5 km)
Landmarks: Kiosco Gonzalo Guerrero
(270m)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Standard Triple Room
1 Double bed and 1 Queen bed or 1 Double bed and 1 Single bed
Non-smoking
Air conditioning
Minibar
Cable channels
Wi-Fi in room
Check Availability
5
Standard Quadruple
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Cable channels
Check Availability
9
Standard Room
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Cable channels
Check Availability
Guest Reviews
4.2/5
Very Good
25 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Playa del Carmen
AI Summary
Guests appreciate the clean, spacious rooms, and attentive staff. The convenient location near Quinta Avenida and amenities is safe and central. However, some mention the need for better signage for parking.
Guest User
January 23, 2024
Sei obbligato fare 4 passi per raggiungere il centro, in più
guadagni in tranquillità .
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Guest User
July 20, 2022
I booked an airbnb that gave me directions to this hotel. I was not able to contact the airbnb hosts but the friendly staff at Plaza Playa went above and beyond to find this airbnb. They spent a couple of hours in total helping me. I'm financially struggling at this moment and the best I could do was tip $10 but damn... this hotel and the people were so nice and helpful I will book with them in the future. When I say "above and beyond" I mean this was some hard work they didn't have to do but they did it and with a smile. Top notch!
Guest User
August 5, 2023
The worst possible service, I booked 2 nights with Hotels. com August 1 and 2 advance payment and without the possibility of canceling, the airline changed the flight from 1 to 2 and as I said I could not cancel and I had already paid, when I arrive on the night of the 2nd the person who attended reception tells me that he does not have My room is available because I didn't arrive on day one and all the rooms are occupied. I then ask him to return my money to go to another hotel and he tells me that I have to do with the agency, I explain that the hotel is receiving the money from the agency and that it should not have assigned my already paid room and that if Can he refund because he is charging double for the room, he tells me he can't do anything, I ask him to speak to the manager and I never get in touch. In short, they are abusive and thieves.
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Guest User
February 14, 2023
I stayed only one night and I have always found it clean and good, the only bad thing this time is that we had a room on the side where the large trucks unload and it was on until 2am and the noise could be heard. But in general I recommend it if you do tours like Xcaret, CIrque du Soleil, or other tours. I have always wanted to book with the hotel directly but it costs 1,500 pesos for a double room and through Booking it costs 920 pesos. You should match Booking's price and I would like to book with you directly. Thank you
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Services & Amenities
Most popular business facilities
Private parking
Free
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public Areas
Free
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Languages Spoken
English
Spanish
Food & Drink
Room Service
Public Areas
Elevator
Smoking Area
Safety & Security
CCTV In Public Areas
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 28
Located in Playa del Carmen (Downtown Playa del Carmen), Hotel Plaza Playa - Near Playa del Carmen Main Beach is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This hotel is 0.7 mi (1.1 km) from Mamitas Beach and 5.7 mi (9.2 km) from Xplor Theme Park.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.