So booking this hotel I had such low expectations based on all the reviews I'd read. Got to the hotel at 10am. Early check-in was not a problem. There was no help to bring bags in or up the stairs... Again I was prepared to hate my room but was pleasantly surprised. The room was lovely and spacious, Nice big bed, lounge area with a fridge and microwave. The bathroom was clean and had 2 little bars of soap and shampoo. I even bought my own air freshener as some people had complained the rooms smelt. My room didn't. Our balcony looking to the left you could see 5th avenue and to the right you saw the sea. The location was perfect. At night yes you could hear all the noise from 5th avenue, but by then I was so shattered that it didn't bother me and I fell asleep anyway. It was also good for people watching in the evening. The room was cleaned every day by Amelia. Yes they do use the pool for diving lessons. I saw this over the 2 weeks I was there, maybe I was lucky, but they never used it whilst I was in the pool or wanted to go in. I saw the pool being clean often and didn't have any problems letting my 4 year old use them. Yes the hotel does have its faults. If you're expecting a 5* hotel then this isn't the place for you. I enjoyed my stay here and would definitely use it again if I was to go back to this area. My room was clean, the hotel was central to everything. Taxi stand right outside, Walmart 5 minutes drive away. All the restaurants and shops you could want. The beach was less than a minute walk away. I won't say the hotel is perfect, yes it does have faults and some things need improvement. But I didn't go all that way on holiday to sit in a room and find all the faults. You're in Mexico if you want a big fancy hotel then be prepared to pay big money. There is a water cooler in the lobby, where you can fill your bottle. There is WiFi, spotty at times. I managed to get it in the living room and bedroom. Yes it was slow, but all I wanted was to check emails and WhatsApp messages. The staff were as helpful when they could. I requested a late check out which wasn't a problem. There is building work taking place on the same street. Wasn't impressed with the taxi drivers talking so loud early mornings. I expected the worse hoped for the best and was met half way Inbetween.