Viceroy Riviera Maya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Playa del Carmen

Viceroy Riviera Maya

No.18 of Luxury Hotels in Quintana Roo
Riviera Maya Playa Xcalacoco Fracc 7, Playa del Carmen, Quintana Roo 77710, Mexico
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Highlights
Ideal location
Lots to do
Sparkling clean
Delicious breakfast
Excellent service
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Amenities
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Surfing
Sauna
Spa
Massage Room
All amenities
Property Description
Viceroy Riviera Maya is a luxurious hideaway retreat situated on approximately six acres of Caribbean waterfront property on the Yucatán Peninsula. Intimate and serene, the resort’s design respects and accentuates the pristine qualities of its dramatic jungle setting. Thirty stand-alone palapas, built of mahogany and stone and embraced by lush foliage, allow guests a rare level of privacy. Villas are luxurious and spacious and equipped with individual plunge pools and secluded private terraces. A comprehensive “jungle spa” lies shrouded in vegetation in the resort’s innermost reaches and also features a beachfront yoga studio and Maya Temazcal sweat lodge.
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9.2/10
Great
Cleanliness9.2
Amenities9.1
Location9.3
Service9.3
All 44 reviews
Surroundings
Airport: Cancun International Airport
(51.4 km)
Landmarks: Playa Xcalacoco
(110m)
Landmarks: Kitemex Kitesurf School
(250m)
Landmarks: Puerta del sol
(530m)
Landmarks: Bowling
(810m)
Landmarks: Cenote Ojo de Agua
(960m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Luxury Two Queen Villa with Private Plunge Pool
7

Luxury Two Queen Villa with Private Plunge Pool

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Premium Villa with Private Plunge Pool
9

Premium Villa with Private Plunge Pool

1 King bed
155-158m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Luxury King Villa with Private Plunge Pool
13

Luxury King Villa with Private Plunge Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Signature Villa with Private Plunge Pool
5

Signature Villa with Private Plunge Pool

1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Royal Villa  with Private Plunge Pool and Deck
13

Royal Villa with Private Plunge Pool and Deck

1 King bed
90m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Villa, Beachfront (with Private Pool And Deck)
5

Villa, Beachfront (with Private Pool And Deck)

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Viceroy Villa with Private Plunge Pool and Deck
7

Viceroy Villa with Private Plunge Pool and Deck

1 King bed
155-158m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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Ocean View Two Level  Villa
4

Ocean View Two Level Villa

1 King bed
261-280m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Hide Room Types

Guest Reviews

9.2/10
Great
44 reviews
Verified Reviews
  • Cleanliness9.2
  • Amenities9.1
  • Location9.3
  • Service9.3
Average for similar properties in Playa del Carmen
Most Mentioned
H‍H‍A‍R‍Y
March 23, 2024
The service and environment are very good, similar to a small rainforest. However, the hotel is smaller than the large resorts in Cancun and is more suitable for couples. The hot water broke down during the first 2 nights of the holiday, which should not happen in a hotel of this price range, and the hotel did not compensate for it. Food is also good
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Services & Amenities

Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$8.00 (approx. NZD 13.43) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children 12 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeWestern
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$861.93 (approx. NZD 77.21) per pet per night

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Number of Rooms: 41
Viceroy Riviera Maya is a luxurious hideaway retreat situated on approximately six acres of Caribbean waterfront property on the Yucatán Peninsula. Intimate and serene, the resort’s design respects and accentuates the pristine qualities of its dramatic jungle setting. Thirty stand-alone palapas, built of mahogany and stone and embraced by lush foliage, allow guests a rare level of privacy. Villas are luxurious and spacious and equipped with individual plunge pools and secluded private terraces. A comprehensive “jungle spa” lies shrouded in vegetation in the resort’s innermost reaches and also features a beachfront yoga studio and Maya Temazcal sweat lodge.

Frequently Asked Questions

What are the check-in and check-out times at Viceroy Riviera Maya?

The check-in time at Viceroy Riviera Maya is 15:00 and the check-out time is 12:00.

What amenities and services does Viceroy Riviera Maya have?

Viceroy Riviera Maya has the following amenities and services: Shuttle Bus Service.

Does Viceroy Riviera Maya have a swimming pool?

Yes, Viceroy Riviera Maya has a pool.

Are pets allowed at Viceroy Riviera Maya?

Yes, Viceroy Riviera Maya is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Viceroy Riviera Maya provide breakfast?

Yes, guests at Viceroy Riviera Maya can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at Viceroy Riviera Maya?

Prices at Viceroy Riviera Maya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Viceroy Riviera Maya?

Cancun International Airport is the closest airport to Viceroy Riviera Maya, and it is about 44 mins from hotel by car (51.4 km).

What is the cancellation policy for Viceroy Riviera Maya?

The cancellation policy for Viceroy Riviera Maya varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport51.38KM
Average Price FromNZD1565
Hotel Star Rating5