Hilton Playa del Carmen
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Hilton Playa del Carmen

#9 of Premium Hotels in Playa del Carmen
Av. Constituyentes 2, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77780, Mexico
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With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This luxury property is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 101 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle Service
All Amenities
Surroundings
Airport: Cozumel International Airport
(35.8 km)
Airport: Cancún International Airport
(56.1 km)
Landmarks: Mamita's Beach Club
(400m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Swim Up Junior King Suite
7

Swim Up Junior King Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
Room Details
Check Availability
Junior Two Double Suite with Garden View
11

Junior Two Double Suite with Garden View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shade Curtain
Room Details
Check Availability
Accessible Junior Suite Garden View 2 Double Beds
9

Accessible Junior Suite Garden View 2 Double Beds

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
Junior King Suite with Garden View
12

Junior King Suite with Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shade Curtain
Room Details
Check Availability
Oceanfront Swim Up Junior King Suite
6

Oceanfront Swim Up Junior King Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shade Curtain
Room Details
Check Availability
Oceanfront One Bedroom Suite
14

Oceanfront One Bedroom Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shade Curtain
Room Details
Check Availability
Junior King Suite with Ocean View
12

Junior King Suite with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
Room Details
Check Availability
One Bedroom King Suite
15

One Bedroom King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shade Curtain
Room Details
Check Availability
Presidential Suite
15

Presidential Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shade Curtain
Room Details
Check Availability
Junior Two Double Suite with Ocean View
10

Junior Two Double Suite with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
Room Details
Check Availability
Junior King Suite with Pool View
9

Junior King Suite with Pool View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Shade Curtain
LCD TV
Room Details
Check Availability
Junior Two Double Suite
9

Junior Two Double Suite

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shade Curtain
Room Details
Check Availability
Oceanfront Junior King Suite
11

Oceanfront Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shade Curtain
Room Details
Check Availability
Junior King Suite
6

Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shade Curtain
Room Details
Check Availability
Oceanfront Walk Out Junior King Suite
10

Oceanfront Walk Out Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
Check Availability
Accessible Junior King Suite with Garden View
10

Accessible Junior King Suite with Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
Swim Up Junior Two Double Suite
9

Swim Up Junior Two Double Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
Room Details
Check Availability
Junior Two Double Suite with Pool View
9

Junior Two Double Suite with Pool View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shade Curtain
Room Details
Check Availability
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Guest Reviews(101)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Soliveres
February 20, 2024
Amazing Exceptional location, the staff is very pleasant and smiling. The meals are of remarkable quality!
Original TextTranslation provided by Google
Rimoun
February 26, 2024
Been to the Cancun area many times and this was one of our best trips. The food was exceptional for an all inclusive. Service, layout and amenities were great. Loved the entertainment; opening band at 7:30 every night, followed by a show, then more music till 11. My only con was they stop serving drinks at 11 and the whole place pretty much shuts down. However we preferred the Playa Del Carmen nightlife; live music, clubs, dancing, bars, shopping and general fun walking around.
Jennifer
February 25, 2024
Property is beautiful and location is perfect. Was disappointed that "All-inclusive" ended up meaning "as long as we have it in stock". This should never be the case when spending $1,000/night for ALL-inclusive. Food was very good, other than the Asian-fusion restaurant. Once again, was charged extra for an undercooked (then overcooked after sending back) steak and mediocre lobster and one of the restaurants on property wasn't even included in the all-inclusive price...what's the point?!? Overall a fantastic stay and would definitely recommend it to anyone considering Playa.
Tina
February 25, 2024
Great stay! Everyone was kind and helpful. Servers remembered our names and preferences. Miguel Acros and so many others were outstanding. Beautiful property in a great location!
Behrooz
February 25, 2024
The food was not great, it was mediocre and was basically the same at all the restaurants although menus were titled and advertised differently at the different restaurants.The beach was fantastic. The location was great. Property was old and needs to be updated. Our room was fine and the air conditioning worked well. The spa massage was excellent and worth it. There is no food of any kind ( no chips,salsa, nachos or any appetizers in pool and beach areas which is a definite negative). In fact there was no nachos in any of the property restaurants.
Darrell
February 21, 2024
Customer service was terrible! We were COMPLETELY discriminated against throughout my stay. Never offered drinks at check in, ignored, and stared at. Everyone on the staff team was rude and dismissive! NEVER staying there or recommending this place!
Mimi
February 21, 2024
Awesome hotel with great staff, beautiful surroundings, great pool area and great food in the restaurants. Close walk to 5th av. We will definitely be back!
Elizabeth
February 19, 2024
We went for our honeymoon!! We had a great time food and drinks were great as well as the service!! Definitely recommend!!
James
February 14, 2024
The resort was beautiful, and the staff were the best we have ever experienced! We will definitely go back.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children cannot stay at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2005
  • Renovated: 2013
  • Number of Rooms: 521
With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This luxury property is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Fusion cuisine at Pelicanos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6781 square feet (630 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

Make yourself at home in one of the 524 air-conditioned rooms featuring indoor private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Café
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hilton Playa del Carmen?

Prices at Hilton Playa del Carmen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hilton Playa del Carmen?

The closest airport is Cozumel International Airport. It is 35.8 km from the hotel and approximately a 99minutes journey by taxi.

What are the check-in and check-out times at Hilton Playa del Carmen?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hilton Playa del Carmen provide airport transfer services?

Yes, Hilton Playa del Carmen provides airport transfer services.

What amenities and services does Hilton Playa del Carmen have?

Hilton Playa del Carmen has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.

Does Hilton Playa del Carmen have a swimming pool?

Yes, Hilton Playa del Carmen has a pool. Pool type: Outdoor Swimming Pool.

Does Hilton Playa del Carmen have fitness amenities?

Yes, Hilton Playa del Carmen has fitness amenities.

Does Hilton Playa del Carmen provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hilton Playa del Carmen have non-smoking rooms?

Yes, Hilton Playa del Carmen has non-smoking rooms. Please view the hotel listing for details.

Does Hilton Playa del Carmen provide breakfast?

Yes, Hilton Playa del Carmen provides breakfast.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport35.77KM
Average Price FromKRW681992
Hotel Star Rating5