Hilton Playa del Carmen
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Hilton Playa del Carmen

No.12 of Premium Hotels in Playa del Carmen
Av. Constituyentes 2, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77780, Mexico
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The Royal is an AAA Four Diamond resort boasts lavish all suite accommodations all with private balconies or terraces and hot tubs plus special options such as swim up suites and beachfront walkouts Beach butlers and romance concierges provide heartfelt Royal Service as you enjoy the exquisite cuisine of eight gourmet restaurants or sip a cocktail at one of the many lounges such as the swim up bar or Tequileria Endless options for adventure and ultimate luxury are all includedShow More
We Price Match
hotel overview picture
Highlights
Free parking
Ideal location
Lots to do
Delicious breakfast
Amenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
All Amenities
Property Description
The Royal is an AAA Four Diamond resort boasts lavish all suite accommodations all with private balconies or terraces and hot tubs plus special options such as swim up suites and beachfront walkouts Beach butlers and romance concierges provide heartfelt Royal Service as you enjoy the exquisite cuisine of eight gourmet restaurants or sip a cocktail at one of the many lounges such as the swim up bar or Tequileria Endless options for adventure and ultimate luxury are all included
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4.4/5
Very Good
Location is really good and the hotel itself is one of the best!
All 104 Reviews
Surroundings
Airport: Cancún International Airport
(56.1 km)
Landmarks: Turismo Channel
(210m)
Landmarks: Riviera Maya
(220m)
Landmarks: Quinta Avenida
(230m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Presidential Suite
14

Presidential Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Accessible Junior Suite Garden View 2 Double Beds
8

Accessible Junior Suite Garden View 2 Double Beds

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Sofa
Wi-Fi in room
Room Details
Check Availability
Oceanfront One Bedroom Suite
12

Oceanfront One Bedroom Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Swim Up Junior King Suite
7

Swim Up Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
Junior King Suite with Ocean View
12

Junior King Suite with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
Junior King Suite
5

Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Oceanfront Walk Out Junior King Suite
10

Oceanfront Walk Out Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Accessible Junior King Suite with Garden View
9

Accessible Junior King Suite with Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Sofa
Wi-Fi in room
Room Details
Check Availability
Junior Two Double Suite
8

Junior Two Double Suite

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Swim Up Junior Two Double Suite
8

Swim Up Junior Two Double Suite

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
One Bedroom King Suite
14

One Bedroom King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Junior King Suite with Garden View
10

Junior King Suite with Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Junior Two Double Suite with Pool View
8

Junior Two Double Suite with Pool View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Oceanfront Swim Up Junior King Suite
7

Oceanfront Swim Up Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Junior Two Double Suite with Ocean View
10

Junior Two Double Suite with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
Oceanfront Junior King Suite
9

Oceanfront Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Junior Two Double Suite with Garden View
9

Junior Two Double Suite with Garden View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Junior King Suite with Pool View
7

Junior King Suite with Pool View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
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Guest Reviews

4.4/5
Very Good
104 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Average for similar properties in Playa del Carmen
Most Mentioned
AI Summary
Located on Playa Del Carmen's beach, the accommodation boasts exceptional cleanliness, prime beachfront location, and friendly, attentive staff. Guests appreciate the welcoming atmosphere and unexpected surprises.
F‍L‍A‍V‍I‍A‍ ‍F‍A‍Z‍A‍N‍I
March 8, 2025
The hotel is beautifully situated in the heart of Playa del Carmen. The staff is friendly and polite, making you feel welcome. There are several restaurants and a good variety of drinks and food. Unfortunately, the area isn’t safe—my bag was stolen, and we also witnessed a very serious car accident with fatalities. The hotel itself is great, but due to the safety concerns, I wouldn’t return to Cancun/Playa del Carmen.
D‍i‍d‍i
October 26, 2024
Location is really good and the hotel itself is one of the best!
S‍o‍l‍i‍v‍e‍r‍e‍s
February 20, 2024
Amazing Exceptional location, the staff is very pleasant and smiling. The meals are of remarkable quality!
Original TextTranslation provided by Google
S‍t‍e‍p‍h‍a‍n‍e
September 22, 2024
Wonderful service
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Café
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2005
  • Renovated: 2013
  • Number of Rooms: 521
The Royal is an AAA Four Diamond resort boasts lavish all suite accommodations all with private balconies or terraces and hot tubs plus special options such as swim up suites and beachfront walkouts Beach butlers and romance concierges provide heartfelt Royal Service as you enjoy the exquisite cuisine of eight gourmet restaurants or sip a cocktail at one of the many lounges such as the swim up bar or Tequileria Endless options for adventure and ultimate luxury are all included

Frequently Asked Questions

What are the check-in and check-out times at Hilton Playa del Carmen?

The check-in time at Hilton Playa del Carmen is 15:00 and the check-out time is 12:00.

Does Hilton Playa del Carmen have a swimming pool?

Yes, Hilton Playa del Carmen has a pool.

Are pets allowed at Hilton Playa del Carmen?

Unfortunately, pets are not allowed at Hilton Playa del Carmen.

How much does it cost to stay at Hilton Playa del Carmen?

Prices at Hilton Playa del Carmen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Hilton Playa del Carmen?

Cancún International Airport is the closest airport to Hilton Playa del Carmen, and it is about 49 mins from hotel by car (56.1 km).

What is the cancellation policy for Hilton Playa del Carmen?

The cancellation policy for Hilton Playa del Carmen varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport56.11KM
Average Price FromNZD823
Hotel Star Rating5