The Reef Playacar Beach Resort & Spa-Optional All Inclusive
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1 room, 2 adults, 0 children
All properties in Playa del Carmen

The Reef Playacar Beach Resort & Spa-Optional All Inclusive

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Paseo Xaman-Há, Retorno Sayil S/N, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Highlights
Free parking
Delicious breakfast
Lots to do
Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Massage Room
All amenities
Property Description
With a stay at The Reef Playacar Beach Resort & Spa in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playacar Golf Club. This beach resort is 0.3 mi (0.4 km) from Playacar Beach and 1.3 mi (2 km) from Playa del Carmen Main Beach.
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7.7/10
Good
Cleanliness7.7
Amenities7.7
Location7.7
Service7.7
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(19.7 km)
Landmarks: The Reef Marina
(230m)
Landmarks: ScubaCaribe
(240m)
Landmarks: Beach Club Riu Lupita
(310m)
Landmarks: Playa del Carmen Archeological Site
(340m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Room, 1 King Bed
4

Superior Room, 1 King Bed

1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private toilet
Room Details
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Premium Room, 1 King Bed
7

Premium Room, 1 King Bed

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Superior Room, 2 Double Beds
4

Superior Room, 2 Double Beds

2 Double bed
30m² | Floor: 1
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private toilet
Room Details
Check Availability
Premium Room, 2 Double Beds
7

Premium Room, 2 Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability

Guest Reviews

7.7/10
Good
101 reviews
Verified Reviews
  • Cleanliness7.7
  • Amenities7.7
  • Location7.7
  • Service7.7
Average for similar properties in Playa del Carmen
Most Mentioned
M‍e‍r‍y‍e‍m
August 6, 2023
Very noisy hotel. The food is not good. The beach is very dirty.
Original TextTranslation provided by Google
P‍h‍i‍l
May 24, 2025
Hotel is very nice yet not overwhelming. Multiple small buildings reduces the number of neighbors near by. One was a loud child, but not bad. Nice pools on way to beach. I liked the natural style and jungle garden. Room had a hair dryer and fridge.
M‍a‍r‍i‍c‍r‍u‍z
May 25, 2025
May vacation When you arrive and check in they expect you to listen to a representative about setting up a tour. They are very persistent even if you tell them that you are tired from the trip. Most of the staff are polite and friendly. The rooms and outside have a sewer smell.
T‍i‍n‍a
May 19, 2025
I enjoyed how small and private it was. Great for people who want to get away from the busy life. The staff was super friendly as well. I would recommend it 100%
C‍a‍r‍o‍l‍i‍n‍e
May 16, 2025
This was a cute little resort. The beds are as hard as a rock though. Probably my biggest complaint. Second conplaint is compared to other resorts we have stayed at their food selections aren’t the best. We were unimpressed with the buffet and the restaurants. However their late night taco bar is probably the best food they had if you can wait that long to eat. The pool was nice, the rooms were nice. We didnt visit the beach, at this time there was a lot of seaweed but i know that can be seasonal.
K‍a‍t‍h‍e‍r‍i‍n‍e
May 14, 2025
The resort is not too overwhelming which I liked. All the staff were extremely friendly and super helpful. It has a beautiful view of the ocean and is in a very convenient spot if you want to walk into town. I would definitely recommend to others and would love to stay again! I definitely recommend the Italian restaurant on site, 10/10.
T‍e‍r‍r‍i‍ ‍L
May 13, 2025
The staff was beyond friendly and helpful. The restaurant personnel were very concerned and knowledgeable about food allergies. The jungle atmosphere in the middle of the property is beautiful with waterfalls and the tiger wood walkways were a treat. Down to earth and family friendly with the nicest staff one could ask for!
S‍y‍l‍v‍i‍a
May 12, 2025
It was a very friendly environment but was not expressed by having to talk to too many people about the activities i signed up for plus never got my gift from the spa i did and signed papers for it took me 3-4 times to tell the front desk or people in charge to get it for me as well upon arriving same thing i requested chocolate strawberry platter and a bottle of prosecco the strawberry plater looked nothing lije the picture when i added it on to my stay plan for a welcome arrival and the activities i wasnt expressed with the staff at the coco beach club there was no staff around but the manager was helpful in getting everything i asked for so will not be staying at the reef playacar in future but all the food was good drinks were good snack bar was awful overall friendly staff and the restaurants and their staff were welcoming and very hospitable. My stay was okay but definitely could improve more on requests for guests and this goes for the reef coco beach club as well. Thank you for everything and happy mothers day
N‍a‍t‍h‍a‍n
May 7, 2025
First time at the reef and it didn’t disappoint. The resort is a 5/5, staff 4/5 (don’t try to take a coffee mug for a beach walk), food 3/5. Overall, highly recommend and we are already talking about coming back!

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Table Tennis Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: 06:30–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cots are not included in the total price. For details, please contact the hotel.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1998
  • Renovated: 2005
  • Number of Rooms: 396
Phone:+52-9848734120
With a stay at The Reef Playacar Beach Resort & Spa in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playacar Golf Club. This beach resort is 0.3 mi (0.4 km) from Playacar Beach and 1.3 mi (2 km) from Playa del Carmen Main Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Botticelli, one of the resort's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 198 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at The Reef Playacar Beach Resort & Spa-Optional All Inclusive?

The check-in time at The Reef Playacar Beach Resort & Spa-Optional All Inclusive is 15:00 and the check-out time is 12:00.

What amenities and services does The Reef Playacar Beach Resort & Spa-Optional All Inclusive have?

The Reef Playacar Beach Resort & Spa-Optional All Inclusive has the following amenities and services: Shuttle Bus Service.

Does The Reef Playacar Beach Resort & Spa-Optional All Inclusive have a swimming pool?

Yes, The Reef Playacar Beach Resort & Spa-Optional All Inclusive has a pool.

Are pets allowed at The Reef Playacar Beach Resort & Spa-Optional All Inclusive?

Unfortunately, pets are not allowed at The Reef Playacar Beach Resort & Spa-Optional All Inclusive.

Does The Reef Playacar Beach Resort & Spa-Optional All Inclusive provide breakfast?

Yes, guests at The Reef Playacar Beach Resort & Spa-Optional All Inclusive can enjoy breakfast during their stay. Breakfast option(s): Continental.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa-Optional All Inclusive?

Prices at The Reef Playacar Beach Resort & Spa-Optional All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to The Reef Playacar Beach Resort & Spa-Optional All Inclusive?

Cozumel International Airport is the closest airport to The Reef Playacar Beach Resort & Spa-Optional All Inclusive, and it is straight line distance from hotel: 19.7 km.

What is the cancellation policy for The Reef Playacar Beach Resort & Spa-Optional All Inclusive?

The cancellation policy for The Reef Playacar Beach Resort & Spa-Optional All Inclusive varies depending on the type of room and booking conditions.

About This Property

Average Price FromMYR835
Hotel Star Rating3