Wyndham Alltra Playa del Carmen Adults Only All Inclusive
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Wyndham Alltra Playa del Carmen Adults Only All Inclusive
No. 1 of 4-Star Select Hotels in Playa del Carmen
Av. Constituyentes #1, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77780, Mexico
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Highlights
Ideal location
Great views
Lots to do
Delicious breakfastAmenities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
24-Hour Front Desk
Luggage Storage
All amenities
Property Description
Thank you for choosing our Wyndham Hotels and Resort. Wyndham Hotels and Resorts is an upscale full-service brand with properties located in key business and vacation destinations across the world. It offers the comfort and amenities you would expect in a world-class hotel including beautifully appointed public areas thoughtfully detailed guestrooms and distinct dining options. Business locations feature meeting space flexible for large and small meetings and fitness centers. Many resorts offer golf tennis beautiful beaches spas and more.
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8.7/10
Good place where there are 4 different restaurants to enjoy the all-inclusive
All 111 reviews
Surroundings
Airport: Cancun International Airport
(56.2 km)
Landmarks: Quinta Avenida
(240m)
Landmarks: Museo Frida Kahlo Riviera Maya
(550m)
Landmarks: 3D Museum of Wonders
(570m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Junior two double Suite
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Junior king Suite with Ocean View
1 King bed
40m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Junior two double Suite with Ocean View
2 Queen bed
40m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Mobility Accessible - Junior Suite 1 King Bed
1 King bed
Has window
Non-smoking
Curtains
Hot water (24 hours)
Hair dryer
Check Availability
4
Junior Suite with Beach Front Walk Out
1 King bed
52m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Junior Suite
1 King bed or 2 Double bed
Has window
Non-smoking
Curtains
Hot water (24 hours)
Hair dryer
Check Availability
Mobility Accessible - Junior Suite 2 Queen Beds
2 Queen bed
Has window
Non-smoking
Curtains
Hot water (24 hours)
Hair dryer
Check Availability
6
One Bedroom Master Premium king Suite with Ocean Front
1 King bed
98m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Junior king Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Standard Two Double Room
2 Double bed
24m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Junior Suite with Ocean Front
2 Double bed or 1 King bed
48m² | Floor: 1-3
Has window
Non-smoking
Curtains
Hot water (24 hours)
Hair dryer
Check Availability
7
Junior king Suite with Ocean Front
1 King bed
48m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
One Bedroom Master Suite with Ocean Front
1 King bed
95m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Junior Suite with Ocean View
2 Double bed or 1 King bed
39m² | Floor: 1-3
Has window
Non-smoking
Curtains
Hot water (24 hours)
Hair dryer
Check Availability
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Guest Reviews
8.7/10
Very Good
111 reviews
- Cleanliness8.8
- Amenities8.6
- Location8.6
- Service8.8
Average for similar properties in Playa del Carmen

Review summary
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Cleanliness: Cleanliness is a notable aspect, with guests observing attentive housekeeping maintaining the hotel's tidiness. The consistent presence of cleaning staff contributes to a well-kept environment, ensuring comfort for all visitors.(based on 5 reviews)
Guest User
October 23, 2025
Convenient hotel for 5th Avenue. Hotel rooms are very spacious. The only con is that not all the food options for dinner are open each day. This may be due to the season.
Guest User
May 8, 2025
The standard room is small and has no window, it was a bit shock. I asked to change (upgrade) room to jr. Suite even though I paid more, but which was worth it. More spacious and window with private balcony. While I changes the room, staff was super helpful, as far as i rememeber, his name is Octavio(Octovios?). His professional and friendly service was so satisfying and resolving our issue promptly.
Guest User
April 28, 2025
Here’s a polished review you can use for the Wyndham Hotel Playa del Carmen:
⸻
Wyndham Hotel Playa del Carmen – Honest Review
We had a very enjoyable stay at Wyndham Playa del Carmen overall! The customer service was truly amazing — we were even upgraded to a beautiful suite with an oceanfront view, which made a huge difference. The buffet was great with lots of options, and the staff throughout the hotel was consistently friendly and welcoming.
However, a few things to note: there are very pushy salespeople around the property who are constantly trying to upsell timeshares and spa packages. It’s understandable, but it did get a little tiring at times.
The hotel is directly on the beach, but the beachfront isn’t ideal for swimming since it’s very rocky and shallow. You need to walk about five minutes down to find a spot where you can comfortably swim.
The overall vibe of the hotel is a bit outdated and cheesy — definitely a mixed crowd of younger people looking to party and older guests, giving it a bit of a “cruise ship” atmosphere. My husband and I had never done an all-inclusive before, and although we got an amazing deal, it’s probably not something we would repeat at this property.
As for dining:
• The buffet was solid — lots of choices, decent quality — I’d rate it a 7/10.
• The two à la carte restaurants (that required reservations) were subpar, so we honestly preferred the buffet experience.
• The sushi swim-up bar was a bit of a letdown; the sushi wasn’t great (but understandable given the location).
Our only real disappointment was the hot tub — it was very tiny, difficult to find, far away from everything, and when we finally reached it on our last night, it was lukewarm and not fully functioning.
Final thoughts:
If you’re looking for a budget-friendly all-inclusive with great staff, decent food, and a nice view — this is a good choice. Just know it’s not super luxurious, and swimming directly in front of the hotel isn’t ideal. It’s located right in the heart of Playa where there are lots of partying going on, if you want that sort of scene. We’re glad we tried it, but we’ll probably explore other options and quieter locations next time.
Ulaş YILMAZ
September 5, 2023
It is well located and protected place. Foods are amazing and there are too many different kinds. Pool is nice. It only needs a better beach. Not for a beach holiday but others are really good.
Guest User
November 21, 2024
いつも常にどこかに清掃員がいて、清掃はすごい気をかけてると思いました
プールも素敵でしたが噂通り海は少し綺麗ではなかったかも
ドリンクもフードも10時していて美味しかったし
スタッフの対応も良かったです、
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Guest User
September 6, 2024
Buen sitio donde hay 4 restaurantes diferentes para fisfrutar del todo incluido
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Guest User
June 26, 2024
6月に3泊宿泊しました。雨季のためか海は藻がたくさんで入れませんでしたが、人も多すぎずプールでゆっくり寛げました。キンタアベニーダにも近いので、ホテルライフの合間にちょっと街ブラを楽しんだりもできます。ビュッフェ、ディナーレストランが3件、カフェやプールバーがあり、アクティビティで朝ヨガやショーもあり、色々楽しめました。オーシャンビューで予約しましたがほぼ海が見えなかったので、部屋から海をみたい場合はシーフロントなどで予約した方がよいかもです。
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Guest User
January 8, 2024
L’hotel era fantastico: vicino al centro di Playa e con ottimi servizi che includono piscine, palestra, tanti ristoranti ed attività.
Perfetto per coppie!
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Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Taxi booking service
Car Rental
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Parking
Parking
Transportation
Car Rental
Taxi booking service
Business services
Multi-Function Room
Fax/Copying Service
Wedding Service
Meeting Room
Additional charge
Business Center
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Spanish
Food & drink
Snack Bar
Kiosk/ Convenience Store
Bar
Room Service
Public areas
Smoking Area
Water Purifier
ATM
Elevator
Health & wellness
Spa
Additional charge
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Additional charge
Sunbathing Area
Yoga Session
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Accessibility
Pool Ramp Available
Stair-Free Property Entrance
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1998
- Renovated: 2018
- Number of Rooms: 283
Phone:+52-9848734000
Email:revmgr@hoteldemexico.com
Thank you for choosing our Wyndham Hotels and Resort. Wyndham Hotels and Resorts is an upscale full-service brand with properties located in key business and vacation destinations across the world. It offers the comfort and amenities you would expect in a world-class hotel including beautifully appointed public areas thoughtfully detailed guestrooms and distinct dining options. Business locations feature meeting space flexible for large and small meetings and fitness centers. Many resorts offer golf tennis beautiful beaches spas and more.
Frequently Asked Questions
What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a swimming pool?
Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive has a pool.Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a swimming pool?
Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
No, pets are not allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Prices at Wyndham Alltra Playa del Carmen Adults Only All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Which airport is closest to Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
The nearest airport is Cancun International Airport, just about 50 mins from hotel by car (56.2 km) away.Which airport is closest to Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
What is the cancellation policy for Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
The cancellation policy for Wyndham Alltra Playa del Carmen Adults Only All Inclusive depends on the room type and booking terms.What is the cancellation policy for Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 56.16KM |
| Average Price From | EUR375 |
| Hotel Star Rating | 4 |














