Palmaïa the House of AïA All Inclusive Wellness Resort
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All properties in Playa del Carmen
Palmaïa the House of AïA All Inclusive Wellness Resort
No.3 of Premium Hotels in Quintana Roo
P.º Xaman - Ha, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Highlights
Ideal location
Sparkling clean
Top local pick
Lots to do
Pets welcomeShow more
Amenities
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Spa
Massage Room
Fitness Room
Private parkingFree
Car Rental
All amenities
Property Description
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
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9.5/10
Amazing for people who love wellness and into spirituality who aren’t into alcohol and partying
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(37.9 km)
Landmarks: Family water park
(310m)
Landmarks: Playa del Carmen Kiteboarding & Wingfoil Playacar
(440m)
Landmarks: Dressel Divers Playa del Carmen / Dive Shop - Dive Center
(790m)
Landmarks: Soka léase sas
(820m)
Landmarks: FIT&FUN Túcan-Quetzal
(820m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Family King Suite Ocean View
1 King bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Family King Suite
1 King bed and 1 Bunk bed
Has window
Non-smoking
TV
Check Availability
7
King Suite with Bathtub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
10
Family Master Suite Ocean View
Bedroom 1:1 Bunk bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
6
Family King Suite
1 King bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
8
Family Master Suite
Bedroom 1:1 King bed ● Bedroom 2:1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
King Suite with Bathtub Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
King Suite with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Queen Suite with Ocean View
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
7
Queen Suite
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
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Guest Reviews
9.5/10
Amazing
101 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Playa del Carmen
AI Summary
The amenities include a serene spa, well-equipped kids club, enjoyable bike rides, and an impressive gym. The staff provides excellent, genuinely caring service, making guests feel welcomed and pampered.
Constance
July 26, 2025
Amazing for people who love wellness and into spirituality who aren’t into alcohol and partying
Teresa
June 5, 2025
This resort is truly one of the best places we’ve ever stayed at. Loved everything about it !
Julie
June 4, 2025
I had an incredible stay at Palmaia. From the staff, to the room, restaurants and amenities everything was absolutely amazing. I went by myself and it was very resourcing. Lots of activities such as breathing session, yoga, meditation, gym and spa treatments that are out of this world. The food was terrific and the mocktail list is spectacular. I would recommend without hesitation as a solo traveller, friends or couple. I find it might be a little boring for the kids (depending on your kids!)
Enjoy!
Jared
May 21, 2025
Everything was amazing. The staff, the spa, the rituals, the layout etc. it’s wonderfully quiet with some dance options in the evening. Only thing is there should be just a few more meat options for us carnivores. Everything else was bliss
Carl David
May 11, 2025
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
Quincy
April 21, 2025
Anniversary Trip
The greatest getaway ever!! The staff was absolutely the best. The food was amazing!! The accommodations were second to none.. we will be back soon!!
Iryna
April 15, 2025
Wonderful Palmaya Getaway!
Our recent vacation in Palmaya was truly lovely, largely thanks to this exceptional hotel. The services were consistently excellent, and we were so impressed by the friendly and polite staff who made us feel incredibly welcome. The balanced, plant-based food was a delightful surprise, always fresh and delicious.
We especially enjoyed the beach bar, which offered a wonderfully friendly and welcoming atmosphere. Argenis, the bartender, deserves a special mention for his professionalism. He possesses a remarkable talent for mixing well-balanced cocktails that are both delicious and beautifully presented. He also thoughtfully prepared a special tea for us. We had a great time and highly recommend this resort to anyone visiting Palmaya.!
violet
June 7, 2025
Best food in the world.
Great people.
Magnificent beach.
Gorgeous spa.
Will be back.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Off-site
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Rental
Bar
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Valet Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages spoken
Spanish
Food & drink
Snack Bar
Bar
Room Service
Health & wellness
Spa
Additional charge
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Body Care
Snorkeling
Off-site
Yoga Session
Foot Bath
Activities
Beach Umbrella
Exclusive Beach Area
Public areas
ATM
Elevator
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Children's Playground
Babysitting Services
Additional charge
Kids' Club
Children's Pool
Business services
Multi-Function Room
Meeting Room
Additional charge
Accessibility
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children aged 4 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$36.90 (approx. OMR 14.204) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 166
Phone:+52-9843780005
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Palmaïa the House of AïA All Inclusive Wellness Resort?
The check-in time at Palmaïa the House of AïA All Inclusive Wellness Resort is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Palmaïa the House of AïA All Inclusive Wellness Resort?
What amenities and services does Palmaïa the House of AïA All Inclusive Wellness Resort have?
Palmaïa the House of AïA All Inclusive Wellness Resort has the following amenities and services: Shuttle Bus Service.What amenities and services does Palmaïa the House of AïA All Inclusive Wellness Resort have?
Does Palmaïa the House of AïA All Inclusive Wellness Resort have a swimming pool?
Yes, Palmaïa the House of AïA All Inclusive Wellness Resort has a pool.Does Palmaïa the House of AïA All Inclusive Wellness Resort have a swimming pool?
Are pets allowed at Palmaïa the House of AïA All Inclusive Wellness Resort?
Yes, Palmaïa the House of AïA All Inclusive Wellness Resort is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Palmaïa the House of AïA All Inclusive Wellness Resort?
Does Palmaïa the House of AïA All Inclusive Wellness Resort provide breakfast?
No, Palmaïa the House of AïA All Inclusive Wellness Resort doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast. Does Palmaïa the House of AïA All Inclusive Wellness Resort provide breakfast?
How much does it cost to stay at Palmaïa the House of AïA All Inclusive Wellness Resort?
Prices at Palmaïa the House of AïA All Inclusive Wellness Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Palmaïa the House of AïA All Inclusive Wellness Resort?
Which airport is closest to Palmaïa the House of AïA All Inclusive Wellness Resort?
Cozumel International Airport is the closest airport to Palmaïa the House of AïA All Inclusive Wellness Resort, and it is about 1 hour 43 mins from hotel by car (37.9 km).Which airport is closest to Palmaïa the House of AïA All Inclusive Wellness Resort?
What is the cancellation policy for Palmaïa the House of AïA All Inclusive Wellness Resort?
The cancellation policy for Palmaïa the House of AïA All Inclusive Wellness Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Palmaïa the House of AïA All Inclusive Wellness Resort?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 37.91KM |
| Average Price From | OMR350 |
| Hotel Star Rating | 5 |