Palmaïa the House of AïA All Inclusive Wellness Resort
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All properties in Playa del Carmen
Palmaïa the House of AïA All Inclusive Wellness Resort
No. 1 of Premium Hotels in Playa del Carmen
P.º Xaman - Ha, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Highlights
Ideal location
Great views
Sparkling clean
Pets welcomeTop local pickShow more
Amenities
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Spa
Massage Room
Fitness Room
Private parkingFree
Car Rental
All amenities
Property Description
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive property is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
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9.5/10
Amazing for people who love wellness and into spirituality who aren’t into alcohol and partying
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(37.9 km)
Landmarks: Family water park
(310m)
Landmarks: Playa del Carmen Kiteboarding & Wingfoil Playacar
(440m)
Landmarks: Dressel Divers Playa del Carmen / Dive Shop - Dive Center
(790m)
Landmarks: FIT&FUN Túcan-Quetzal
(820m)
Landmarks: PDC Kiteboarding School and Water Sports Center
(850m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Family King Suite Ocean View
1 King bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Family King Suite
1 King bed and 1 Bunk bed
Has window
Non-smoking
TV
Check Availability
6
King Suite with Bathtub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
10
Family Master Suite Ocean View
Bedroom 1:1 Bunk bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
6
Family King Suite
1 King bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
7
Family Master Suite
Bedroom 1:1 King bed ● Bedroom 2:1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
King Suite with Bathtub Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
King Suite with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Queen Suite with Ocean View
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Queen Suite
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
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Guest Reviews
9.5/10
Amazing
101 reviews
- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Playa del Carmen
Review summary
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Overall Exceptional Experience: Guests consistently rate their stay as exceptional, indicating high satisfaction with the hotel's offerings. This suggests a well-rounded experience encompassing service quality, facilities, and overall ambiance.
Guest User
July 26, 2025
Amazing for people who love wellness and into spirituality who aren’t into alcohol and partying
Dawn
August 21, 2025
The best resort experience I have ever experienced. The food, the spa and service was outstanding.
angela
August 16, 2025
A soul nurturing and soul changing experience! The most magical place I have ever found. I am already planning my next visit.
Quinniesha
August 13, 2025
This resort is the perfect combination of a beach retreat and a wellness resort. I loved everything about my stay and will definitely return in the future!
Edward
August 2, 2025
Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.
Nune
July 28, 2025
This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy.
There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful.
I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor.
We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar.
The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful.
The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me.
Palmaïa is my favorite all-inclusive resort so far.
Kamilah
July 20, 2025
It's such a gift to be able to visit Palmaia for the second time. The staff is wonderfully friendly and helpful. The food is hit or miss, but it's so nice there, you won't care that much. I still managed to gain 4lbs so I clearly ate pretty well! The servers and bartenders are knowledgeable and attentive.
The spa is beautiful and the therapists there are amazing. There are a variety of daily activities.
The nomadic guides, Kasandra and Esteban, are gems!
Deston
July 16, 2025
The experience from beginning to end was amazing. Highly recommend for anyone looking to rest, reset, and recharge. The staff was very hospitable, the property was beautiful and the plant-based cuisine was great, even for a meat eater like me. The wellness programming was great too, from the traditional Temazcal ceremony, pranayama, yoga and the meditation concert among other things. We will be going back soon!
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Off-site
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Rental
Bar
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Valet Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Business services
Multi-Function Room
Meeting Room
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Spanish
Food & drink
Snack Bar
Bar
Room Service
Public areas
ATM
Elevator
Health & wellness
Spa
Additional charge
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Body Care
Snorkeling
Off-site
Yoga Session
Foot Bath
Activities
Beach Umbrella
Exclusive Beach Area
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Children's Playground
Babysitting Services
Additional charge
Kids' Club
Children's Pool
Accessibility
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children aged 4 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$36.90 (approx. €31.84) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 166
Phone:+52-9843780005
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive property is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Palmaïa the House of AïA All Inclusive Wellness Resort?
Check-in at Palmaïa the House of AïA All Inclusive Wellness Resort is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Palmaïa the House of AïA All Inclusive Wellness Resort?
What amenities and services does Palmaïa the House of AïA All Inclusive Wellness Resort have?
Palmaïa the House of AïA All Inclusive Wellness Resort has the following amenities and services: Shuttle Bus Service.What amenities and services does Palmaïa the House of AïA All Inclusive Wellness Resort have?
Does Palmaïa the House of AïA All Inclusive Wellness Resort have a swimming pool?
Yes, Palmaïa the House of AïA All Inclusive Wellness Resort has a pool.Does Palmaïa the House of AïA All Inclusive Wellness Resort have a swimming pool?
Are pets allowed at Palmaïa the House of AïA All Inclusive Wellness Resort?
Yes, pets are welcome at Palmaïa the House of AïA All Inclusive Wellness Resort, but it is best to call ahead to confirm.Are pets allowed at Palmaïa the House of AïA All Inclusive Wellness Resort?
Does Palmaïa the House of AïA All Inclusive Wellness Resort provide breakfast?
No, Palmaïa the House of AïA All Inclusive Wellness Resort does not include breakfast. You can find nearby restaurants and cafés that serve breakfast. Does Palmaïa the House of AïA All Inclusive Wellness Resort provide breakfast?
How much does it cost to stay at Palmaïa the House of AïA All Inclusive Wellness Resort?
Prices at Palmaïa the House of AïA All Inclusive Wellness Resort may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Palmaïa the House of AïA All Inclusive Wellness Resort?
Which airport is closest to Palmaïa the House of AïA All Inclusive Wellness Resort?
The nearest airport is Cozumel International Airport, just about 1 hour 43 mins from hotel by car (37.9 km) away.Which airport is closest to Palmaïa the House of AïA All Inclusive Wellness Resort?
What is the cancellation policy for Palmaïa the House of AïA All Inclusive Wellness Resort?
The cancellation policy for Palmaïa the House of AïA All Inclusive Wellness Resort depends on the room type and booking terms.What is the cancellation policy for Palmaïa the House of AïA All Inclusive Wellness Resort?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 37.91KM |
| Average Price From | EUR1001 |
| Hotel Star Rating | 5 |