Riu Playacar - All Inclusive
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Riu Playacar - All Inclusive

No. 16 of Premium Hotels in Playa del Carmen
Avenida Xaman-Ha, Mza 6 Calle 6 Nte Bis. Lt.1, Playacar, Playa del Carmen, Quintana Roo 77717, Mexico
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Highlights
Ideal location
Lots to do
Delicious breakfast
Free parking
Amenities
Outdoor swimming pool
Beach Volleyball
Snorkeling
Spa
Massage Room
Fitness Room
ParkingFree
Car Rental
All amenities
Property Description
With a stay at Hotel Riu Playacar - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Playacar Beach. This all-inclusive property is 1.7 mi (2.8 km) from Playa del Carmen Main Beach and 5.3 mi (8.6 km) from Xcaret Eco Theme Park.
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8.6/10
Very Good
Perfect. It was a very pleasant stay. The staff made our stay enjoyable.
All 102 reviews
Surroundings
Landmarks: 3D Museum of Wonders
(120m)
Landmarks: Museo Frida Kahlo Riviera Maya
(180m)
Landmarks: Turismo Channel
(280m)
Landmarks: Chabad Playa Del Carmen
(410m)
Landmarks: Capilla de Nta Señora del Carmen
(450m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Junior Suite (U)

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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3

Standard Double Room, Ocean View (U)

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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3

Standard Double Room (U)

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability

Guest Reviews

8.6/10
Very Good
102 reviews
  • Cleanliness8.6
  • Amenities8.5
  • Location8.5
  • Service8.6
Average for similar properties in Playa del Carmen
Most Mentioned
Review summary
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Location: The hotel is conveniently located near Playa del Carmen, with easy access to local attractions like Riu Tequila’s club. The proximity to a mini-market and seamless airport transfers via ADO bus enhance its accessibility.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2025
Great Stay at Riu Playacar We enjoyed our stay at this clean, well-organized resort with spacious, quiet rooms (ours had no balcony, but it was fine). The minibar was a nice touch, and the bathroom was spotless. Highlights: ✔ Food variety – Multiple à-la-carte restaurants (dinner reservations not needed) and buffets with good lunch/breakfast options. ✔beach – Plenty of sunbeds but no umberalla so bring your sunscreen, though pools get crowded les sunbeds. ✔ Access to sister hotels – Party lovers can visit Riu Tequila’s club nearby. ✔ Convenient location – Mini-market across the street, and Playa del Carmen (5th Ave) is just a 150-peso taxi ride away. ✔ Easy airport transfer – ADO bus (250 pesos/person, 45-min ride + 5-min taxi 150 pesos next to ado turism station). Minor drawbacks: ✖ No elevators – Tough for guests with mobility issues. ✖ Entertainment hiccups – The host sometimes forgot to switch back to English after Spanish announcements. Perfect for: Travelers who want good value, variety, and proximity to Playa’s nightlife.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 21, 2025
Perfect. Was erg leuk om te verblijven. Het personeel heeft ons het naar de zin gemaakt.
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Z‍u‍h‍a‍y
August 25, 2025
Stayed at this resort coming from Texas and as soon as we got there everything was amazing. Staff, service, food, drinks, and maintenance was great
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
August 18, 2025
Questionable 5 Star - need fly catchers over food? Food was good, but you could get some of the same foods in other restaurants, it would have been better to introduce new foods rather than having the same foods. Bed was fine no issues. Internet was fine no issues. Hygiene with flies on food, they need fly catchers and repellents around the hotel. I saw loads of flies on the fruit which was a bad experience, the service staff didn’t care when I pointed it out. Hotel check-in was very poor! Not impressed I’m filing a complaint for this because we missed out on key activities.
R‍ ‍J‍o‍s‍e‍p‍h
August 18, 2025
Riu always delivers outstanding services and food. Can't do much about mother nature and the seaweed problem throughout the Caribbean coastlines.
J‍o‍n‍a‍t‍h‍a‍n‍ ‍C‍o‍r‍e‍y
August 16, 2025
We loved our stay here at RIU playacar! Our first time visiting Mexico and we would definitely stay at this resort again.
K‍i‍m‍b‍e‍r‍l‍y
August 13, 2025
The food was ok, mostly buffet style and a little repetitive. The service was good. The rooms need a little updating, and the AC didn't work well in one of our two rooms... they attempted to repair it, but it wouldn't get low enough to combat the humidity. The water in the sink is not drinkable, which is understandable in Mexico, but most of the places I've stayed before you don't need to worry about brushing your teeth with the sink water.
T‍i‍n‍a
August 19, 2025
I enjoyed my experience. We were located walking distance from the main area of entertainment.

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:30 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Renovated: 2015
  • Number of Rooms: 4
Phone:+52-9848772300
With a stay at Hotel Riu Playacar - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Playacar Beach. This all-inclusive property is 1.7 mi (2.8 km) from Playa del Carmen Main Beach and 5.3 mi (8.6 km) from Xcaret Eco Theme Park.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Satisfy your appetite at The Palms, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 396 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Frequently Asked Questions

What are the check-in and check-out times at Riu Playacar - All Inclusive?

Check-in at Riu Playacar - All Inclusive is from 15:00 and check-out is by 12:00.

Does Riu Playacar - All Inclusive have a swimming pool?

Yes, Riu Playacar - All Inclusive has a pool.

Are pets allowed at Riu Playacar - All Inclusive?

No, pets are not allowed at Riu Playacar - All Inclusive.

How much does it cost to stay at Riu Playacar - All Inclusive?

Prices at Riu Playacar - All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

What is the cancellation policy for Riu Playacar - All Inclusive?

The cancellation policy for Riu Playacar - All Inclusive depends on the room type and booking terms.

About This Property

Average Price FromBYN815
Hotel Star Rating5