The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive

Health Protected
1 Avenida Norte & Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77720, Mexico
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With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.2 mi (0.2 km) from Mamitas Beach and 6.2 mi (10 km) from Xplor Theme Park.Show More
We Price Match
hotel overview picture
4.1/5Very GoodยทGreat Location
Excellent location and facilities! Like food and care. ๐Ÿ‘๐Ÿผ
Amenities
Indoor Swimming PoolOutdoor Swimming PoolDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBar
All Amenities
Surroundings
Airport: Cozumel International Airport
(36.3 km)
Airport: Cancรบn International Airport
(55.6 km)
Landmarks: Mamita's Beach Club
(270m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Master Suite Non smoking
13

Deluxe Master Suite Non smoking

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Microwave Oven
Private Entrance
Room Details
Check Availability
Deluxe Junior Suite
10

Deluxe Junior Suite

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Microwave Oven
Room Details
Check Availability
Deluxe Junior King Suite
5

Deluxe Junior King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Microwave Oven
Room Details
Check Availability

Guest Reviews(103)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.1
  • Location4.2
  • Service4.1
mohamad
December 18, 2023
The hotel looks nice, but is very noisy. Specially during mornings when you are sleeping. The restaurant on first floor starts working from 6:30 am and walls are very thin. So you hear lots of noise and hard to sleep well. But still they have good promotions for free messages and other stuff. I recommend getting a room on 3rd floor to have least noise.
Guest User
November 16, 2023
I like it so much that I want to come back again I was satisfied. The food is delicious and I went to another branch. There is also a shuttle that can take you there. It was easy to use and I recommend it.
Original TextTranslation provided by Google
Guest User
November 10, 2023
Excellent location and facilities! Like food and care. ๐Ÿ‘๐Ÿผ
Original TextTranslation provided by Google
Tamara
February 24, 2024
If you are looking for an hotel to party and be close to all the shops itโ€™s a perfect match. However for us it was an hotel with a lot of noise. On the roof top there is a DJ playing music and in the hotel as well and even until 00h-1h00
Geoffrey
February 24, 2024
As a resort it fulfilled the primary mission. Offering a room and a bed. The food was unimpressive.
Jacklyn
February 23, 2024
The property was soooo clean and room was beautiful, the woman Brenda from guest services was very nice and helped me when I was unhappy with an issue with my room. The head chef Castro blew me away with how amazing he was, he went above and beyond to make sure I was happy with the food. Overall the hotel is within walking distance from the shops and the staff was soooo nice even one of the waiters Luis was very nice and attentive I canโ€™t go on enough about the staff I definitely would come back.
Zapriana
February 21, 2024
Noisy. The sink was not good. When washing my face always get wet. Water splashes all over. Sheets with stains. Very loud air conditioning and was not able to sleep. But the person when checking in and out was very helpful. The other person ask us very personal questions and looking not professional.
artricia
February 20, 2024
I loved everything @ the Reef 28,mostly my bed & pillows..they were super comfy. THE ROOFTOP pool & vibe waS EVERYTHING!!
Mohammad Imran
February 19, 2024
Excellent place to relax in the sun or spend some time outdoors. Great facilities, meal options and in walkable distance to some of the best restaurants, cafes, and shopping centres the area has to offer. I will definitely be back.

Property Policies

Check-in and Check-out Times
Check-in: 15:00โ€“24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children cannot stay at this hotel.

Cots and Extra Beds
Extra bed policies vary according to room type. Please refer to the relevant room type policy. For cot policies, please contact the hotel.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
US$10.00 (approx. RUB 895.94) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2018
  • Number of Rooms: 224
With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.2 mi (0.2 km) from Mamitas Beach and 6.2 mi (10 km) from Xplor Theme Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive?

Prices at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive?

The closest airport is Cozumel International Airport. It is 36.3 km from the hotel and approximately a 97minutes journey by taxi.

What are the check-in and check-out times at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive provide airport transfer services?

No, the The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive doesn't provide airport transfer services.

What amenities and services does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive have?

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Diving.

Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive have a swimming pool?

Yes, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive have fitness amenities?

Yes, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive has fitness amenities.

Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive have non-smoking rooms?

Please view the hotel listing for details.

Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive provide breakfast?

Yes, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive provides breakfast.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport36.35KM
Average Price FromRUB21554
Hotel Star Rating4