The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive
1 Avenida Norte & Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77720, Mexico
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With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.2 mi (0.2 km) from Mamitas Beach and 1.4 mi (2.3 km) from Playa del Carmen Maritime Terminal.Show More
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Highlights
Lots to do
Varied breakfast
Parking availableAmenities
Indoor swimming pool
Outdoor swimming pool
Diving
Snorkeling
Sauna
Spa
Massage Room
Fitness Room
All Amenities
Property Description
With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.2 mi (0.2 km) from Mamitas Beach and 1.4 mi (2.3 km) from Playa del Carmen Maritime Terminal.
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4.1/5
Very GoodEasy access to the beach and great food.
All 107 Reviews
Surroundings
Airport: Cancรบn International Airport
(55.6 km)
Landmarks: Deportivo Mario Villanueva Madrid
(290m)
Landmarks: Club de la Cerveza - World Beer Club
(340m)
Landmarks: 5 Av. Nte.
(410m)
Landmarks: Quinta Avenida
(450m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe Junior Suite, 2 Queen Beds
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Microwave
Check Availability
9
Luxury Master Suite
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
7
Luxurious Grand Master Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Check Availability
9
Luxurious Grand Master Suite, Partial Ocean View
Bedroom 1:1 Sofa bed and 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
8
Deluxe Junior Suite, Partial Ocean View
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Check Availability
6
Junior Suite Deluxe City View
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Check Availability
5
Deluxe Junior Suite, Work&Play
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Check Availability
7
Deluxe Junior King Suite
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Microwave
Check Availability
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Guest Reviews
4.1/5
Very Good
107 reviews
Verified Reviews- Cleanliness4.1
- Amenities4
- Location4.1
- Service4
Average for similar properties in Playa del Carmen
AI Summary
The accommodation provides an amazing spa, convenient location near attractions, great value with all-inclusive, exceptional staff, and highly praised cleanliness and breakfast variety. No duplicate content.
Gโuโeโsโtโ โUโsโeโr
June 29, 2024
Very good despite a delayed and slow check in
mโoโhโaโmโaโd
December 18, 2023
The hotel looks nice, but is very noisy. Specially during mornings when you are sleeping. The restaurant on first floor starts working from 6:30 am and walls are very thin. So you hear lots of noise and hard to sleep well. But still they have good promotions for free messages and other stuff. I recommend getting a room on 3rd floor to have least noise.
Gโuโeโsโtโ โUโsโeโr
November 24, 2024
The hotel itself was very good, but
At first, they said it was a deposit and I paid 1000 pesos with my credit card,
and when I asked to cancel the deposit when checking out,
they said there was no record of the payment.
My card statement clearly shows the record.
The front desk was completely ignorant, saying there was no record of the payment.
Then they suddenly changed and treated me very rudely.
After making me wait for about 20 minutes, they said
It was an environmental tax.
From the beginning, there was no mention of an environmental tax, it was a deposit,
but they changed their words.
I lost all trust.
It was completely bad.
Original TextTranslation provided by Google
Gโuโeโsโtโ โUโsโeโr
January 9, 2025
It doesn't feel fancy, but it's a place with a cute Mexican flavor~
Original TextTranslation provided by Google
Gโuโeโsโtโ โUโsโeโr
November 16, 2023
I like it so much that I want to come back again
I was satisfied.
The food is delicious and I went to another branch.
There is also a shuttle that can take you there.
It was easy to use and I recommend it.
Original TextTranslation provided by Google
Gโuโeโsโtโ โUโsโeโr
January 7, 2025
Easy access to the beach and great food.
Original TextTranslation provided by Google
Gโuโeโsโtโ โUโsโeโr
November 10, 2023
Excellent location and facilities! Like food and care. ๐๐ผ
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Additional charge
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Car Rental
Meeting Room
Additional charge
Business Center
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Food & Drink
Bar
Snack Bar
Health & Wellness
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Diving
Off-site
Snorkeling
Off-site
Body Care
Yoga Session
Public Areas
Elevator
No Smoking in Public Areas
Water Purifier
Cleaning Services
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Business Services
Meeting Room
Additional charge
Business Center
Wedding Service
Accessibility
Handrails in Stairways
Pool Hoist Available
Pool Ramp Available
Wheelchairs Available On-Site
Safety & Security
First Aid Services
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00โ24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$10.00 (approx. NZD 17.43) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2018
- Number of Rooms: 233
With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.2 mi (0.2 km) from Mamitas Beach and 1.4 mi (2.3 km) from Playa del Carmen Maritime Terminal.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have rainfall showerheads and complimentary toiletries.