Soul Beach Boutique Hotel & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Soul Beach Boutique Hotel & Spa
Health Protected
Calle 28 Nte No.132, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77720, Mexico
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With a stay at Soul Beach Boutique Hotel & Spa in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. This upscale hotel is 0.3 mi (0.4 km) from Mamitas Beach and 6.3 mi (10.1 km) from Xplor Theme Park.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 47 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolDivingSnorkelingHikingSaunaSpaMassage RoomAirport Pick-up Service
All Amenities
Surroundings
Airport: Cancún International Airport
(55.8 km)
Landmarks: Mamita's Beach Club
(420m)
Landmarks: Playa del Carmen
(640m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
4
Suite with Balcony
1 King bed or 2 Double bed
Has window
Daily Housekeeping
Check Availability
16
Executive Suite with Bathtub
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
Presidential Suite
1 King bed
Has window
Daily Housekeeping
Check Availability
36
Grand Presidential Suite Hot Tub with Balcony Collection
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
18
Superior Double Room with Balcony
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
14
Superior Double Room
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
29
King Suite with Balcony
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
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Guest Reviews(47)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Vanessa
January 14, 2024
Careful - building with construction right in front that woke us up every morning. The hotel is not well isolated so bring earplugs if you don’t want to be woken up at 6:30 am. This definitely did not feel like a 5 star hotel. The look and feel was a little older than the pictures and missing a basic amenity such as a blow dryer. The toilet also has a clear glass divider between the sink which was unecessary and quite dangerous as when I had to go to the bathroom in the middle of the night I walked right into the glass divider. The AC also broke down in the middle of one night which woke us up with a loud noise that sounded like gunshots. Someone came in and repaired it the next day. Otherwise the cleaning staff did an amazing job everyday, provided clean sheets and towels, cleaned the floors, and left the room smelling great. The location is also amazing. Not in the crazy nightlife area and right next to the beach access. Overall would recommend but don’t expect a 5 star hotel, feels more like a 3.5.
Kevin
January 7, 2024
It’s a cute property with a great location. Even though it’s in the heart of everything property was quiet. Beds and pillows could be better.
Trevor
January 5, 2024
DO NOT stay at this hotel. Upon check in we proceed to the room.
After opening the door the smell of mold was so strong and over powering. Air conditioning did not work. The faucet had NO RUNNING WATER. Shower glass was full of stains and had not been cleaned.
Horrible experience with the staff as they could not speak English. Did not stay in the room for longer then 10 minutes and was still charged for 3 nights with no refund.
STAY AWAY!!!
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mark
December 18, 2023
Right off 5th ave. And far enough away for the major night clubs so your not up all night from the music
Guest User
December 11, 2023
Very friendly staff. No safety box in room. Breakfast includes our reservation, but it don't work at all. Breakfast time is 7-12. First morning we went 7:10 and there was no lights or staff serving breakfast. We asked guard about it and waited it 45 min. Second morning same thing. 8 o'clock no lights or staff. 9 o'clock nothing, and we asked guard about it. Then we waited 40 min and again asking guard about it. Waiting time for breakfast 2 hours from 8-10. I really hope that tomorrow morning I don't have to wait anymore.
Stacy
November 20, 2023
The hotel was in a great location. The room was spacious and clean, and the balcony looked into an atrium, although the music from the main floor would echo up in the morning, and it was quite loud. Beach/pool towels were already in the room, which was very convenient. On the downside, we were not able to get hot water in the shower.
Brittney
August 24, 2023
Staff is nice and tries their best but unfortunately this Property isn’t anywhere near a 4 star hotel. Inside there is no a/c in any area aside from your room, extremely hot all the time/ the room itself isn’t up to date and has stains all on the furniture and they didn’t have small face towels, barely any toilet paper. We had to switch rooms. Nobody really speaks English so be prepared to struggle A LOT! The language barrier can cause a lot of headaches when it comes to pricing and paying, they get you to spend more. Hotel is older and in underdeveloped area, it’s construction across the street so the walking can be a bit tough. Would not recommend this hotel.
Alejandro Reyes
July 26, 2023
I traveled with my partner last friday and our first night in the hotel was horrible. I took a shower and our whole room got flooded. Management switched us to a different room but I was not happy about it. Management stated that to they received a previous complaint about this room. My partner and I had to pack again all of our staff and move everything to the new room. The following day we decided to go to Isla mujeres all day and when we came back around 8pm my partner noticed our safe was open. Money was missing from our safe but thank god our documents were safe. I will recommend not to stay in this hotel and look for something else around the Area. I learned my lesson and wont ever stay here again.
Luis
June 28, 2023
First time in Playa del Carmen and this place was awesome! Close to the beach, and close to the shops. Excellent service from the staff. The hotel, itself, was very modern. Room was really nice, pool area, so relaxing. The breakfast was amazing, would definitely stay here again!
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeAmerican, Continental, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | US$14.00 (approx. NZD 23.30) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.7/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 31
With a stay at Soul Beach Boutique Hotel & Spa in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. This upscale hotel is 0.3 mi (0.4 km) from Mamitas Beach and 6.3 mi (10.1 km) from Xplor Theme Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 31 guestrooms featuring minibars and LED televisions. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 31 guestrooms featuring minibars and LED televisions. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Golf Course
Sunbathing Area
Outdoor Swimming Pool
Diving
Snorkeling
Hiking
Sauna
SpaAdditional charge
Massage Room
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Bar
Nightclub
Tennis Court
Meeting RoomAdditional charge
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Bar
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