Verified traveler
August 7, 2023
The hotel is in a very good location if you regularly visit the ceremonial venues on long days. However, the service was poor from the start. When entering the reception, it took some time until you could step out, despite the staff at the counter. The check in was a complete disaster. You should plan at least an hour from searching for the travel confirmation (despite having a reservation number) to issuing the wristband. You should also plan for a deposit of €100 per person, which was never mentioned in any email. Not to forget that it is best to have everything in cash. Because the card system doesn't seem to be sophisticated enough for the amounts that you have to pay. If you don't need cash, all you need is a credit card. In general, a high tolerance for ignorance is required among the staff throughout the hotel. The prize for “zero interest in people” goes to the waiter, who also likes to pick up briefly forgotten property. The room requires manual skills if someone wants to use the refrigerator or air conditioning. In the shower, water tends to gush out of all the holes. Food serves as the basis. Sparkling wine in the morning drives away all worries and worries. In conclusion, knowledge of Spanish would be an advantage. Based on years of experience in the surrounding hotels with 4 stars, 2 stars would be completely sufficient here.
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