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5 star

Mediterranean Palace
3.9/557 Reviews

Mediterranean Palace

Playa de las Americas|1.17km from ViVO Mini Golf Treasure Island
It's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe. So here's what I experienced on this reservation:- Positives 1.Check in / out process fast and professional. 2.Direct beach access via the pool area. 3.Breakfast buffet with internal and external seating choices was excellent. 4.Evening entertainment between 21:00 and 23:00 Hrs was good. Negatives 1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm in dia). Root cause of this problem is a leakage from the shower hose connection which remains to be fixed. 2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within the remote control. 3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once housekeeping cleaned the room. 4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed. 5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to exchange at the pool towel bar. If you forget this card it's a return trip to the room. General Travel Tips. 1. Taxi from TFS Airport to hotel cost 25 Euro each way. 2. Hard Rock Cafe located next door (£££). 3. Great Italian, Thai, Japanese and British restaurants located on the second floor off the shopping complex across the road from the hotel (££££)
Hotel Las Madrigueras Golf Resort & Spa - Adults Only
4.6/541 Reviews

Hotel Las Madrigueras Golf Resort & Spa - Adults Only

Playa de las Americas|1.61km from ViVO Mini Golf Treasure Island
arrival 11th October, the hotel sits on higher ground skirting the golf course it owns. The reception is beautiful and the doorman helpful. Room 6 a duplex suite is in my opinion the worst room of the complex, having no brochure views of the pool or golf course from which we decided upon this Suite. I pointed this out to the reception and asked for a different room. Only 4 in the hotel so no move. Downgrade us to give us a view was met with a denial hotel full, even though other guests were being moved throughout the week, Jet2 was no help here as the complaint was addressed 3 days into holiday. My view on the hotel. is mixed, a beautiful building filled with wonderful guests but the management in particular have an air of arrogance. The restaurant matradee one good one bad, no names mentioned, we did comment on this, the waiting staff were excellent and at the end of the week we will miss them. Other guests suggested we check our bill and indeed it was wrong,but put right upon clarification. The tvs for us in english kept dropping out and the bedroom tv did not give us english for the first 2 days until it was fixed. The air con is adequate and a haven to cool off in this exceptional week of hot weather for the time of year. but it does not attain the set temp rate. and 21 degs was best we could get during the night time. and given the size of the rooms it never will. it looks to be a central controlled system. The golf course was a pleasure to play, variation and elevation nicely set around some water features, you a paired with other golfers from the hotel with fill in from external bookings, it is also reasonably priced given the buggy is free to use during your stay at the hotel, Pool and bar for us was used to dip and cool off and never looked overcrowded. The terrace dining experience was fantastic watching the sunsets as we ate over an hour for the 3 course fare of offer. enough variation for a week. but Felt some of the specials were not to the stannard of the set al a carte menu. In all, a fine hotel with a relaxing atmosphere but away from the centre of anything. shortcomings spoilt this experience which doesn't come cheap.

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Top rated hotels in Playa de las Americas

Searching for hotels near ViVO Mini Golf Treasure Island? Compare room rates and reviews to find your ideal stay.
Catalonia Oro Negro
3.8/563 Reviews
I loved this hotel. Me and my boyfriend decided to go on a short holiday in half term and chose this hotel as it was relatively cheap whilst also being quite central in playa las americas. When we arrived the hotel is very clean. We got to our room and we had been given a double family room for the 2 of us. i didn’t book this so this was a nice surprise as we had a double balcony which looked over the sea and we could see the sunset. The bathroom was lovely and the rooms were very clean with huge beds, cleaned every day to a perfect standard. In the morning we had a buffet breakfast which was extensive and filled us up, the dinner buffet was also really nice and changed every night with fresh food also being made in front of you. The pool side had lots of chairs and we never struggled to get a seat, the pool was nice and a nice temperature. There was a bar near the pool with crisps and drinks and on the last day there was a pool party with music and rubber dingies which we both loved as it was some entertainment. The hotel was a 10 minute walk from the beach and the main bars and we managed to walk to many different areas with no problem. I would definitely recommend this hotel can’t fault it
H10 Las Palmeras
4/573 Reviews
Well done Las Palmeras, thank you for a wonderful holiday, the restaurants offered a wonderful choice, do try the Italian and Japanese they are great. The hotel and outside areas was spotlessly clean, well maintained and well organised. The staff from the top to the bottom was always polite, helpful and often went over and above the call of duty to be of help. Damion and his reception staff became like ”old friends” after a couple of days. Thank you to all at Las Palmeras, take care of each other and hope to see you next year.
Apartamentos Piramides
3/548 Reviews
The hotel is popular, large, noisy, conveniently located. Our acquaintance with the hotel began with a negative note. We booked a room for 3 people. We got to the hotel at 2 am, fortunately the reception is open 24 hours a day. The issued room greeted us with cockroaches! The reception was not very willing to change us, saying that there were not many places, but they gave us a room on the 3rd floor with a good view, where you can see the sea at the edge. But there was only enough linen for 2 people in the room. Being tired, we divided 2 sets into 3 and in the morning returned to the reception asking for a third set. However, at the reception they decided to give us another spacious room in the neighboring 2-story buildings with a roof terrace. Which, in principle, suited us. It turned out to be not so bad, despite the fact that the hotel is not new and is quite noisy. The rooms are spacious, there is an equipped kitchen, the noise from the street was not very annoying. Cleaning several times a week. The location of the hotel is good, there is a place to park your rental car (after a little searching for a free space), there are large shops around the corner, a bus stop, the beach is 5-7 minutes on foot. We had a good rest! The price basically corresponds to the level. I won’t say anything about food, because... taken without food.
Apartamentos Oro Blanco
3.4/574 Reviews
Perfect for staying a night or a few days near the attractions of Las Playa del America. The accommodation was clean, simple but functional. Be careful, wifi is chargeable and quite expensive, so buy a card with data.
Coral California - Adults Only
4/546 Reviews
We had booked and paid for a 5 day stay at the 4 Star Coral Ocean View but for some reason (which we are still trying to ascertain from the hotel chain) we were moved here. The Coral California is a 2 Star hotel at best and clearly a lesser hotel as to the one we should have been staying in. From reading other reviews it looks like the Coral Hotels make a habit of accepting bookings and then moving guests without prior notification or any valid reason and think this is acceptable. We had booked for a special occasion which I had emailed the hotel about prior to travelling but there was no acknowledgement from the hotel at all that it was my partner's 60th birthday which was very disappointing. Despite several visits to the reception, emails to the central reservations and even a trip to another hotel to try and locate the manager Coral Hotels left us to fend for ourselves. We had been dumped at the Coral California having no idea about the area that we were in or where anything was nearby. We were 1.5km away from where we should have been so all our plans had to change. The Coral California is an average hotel with zero facilities apart from a pool. If you're happy sunbathing like sardines in a shaded area then this is the place for you. We ended up going to the beach every day. There were no activities available at the Coral California. When we asked for pool towels the California refused to lend us any. We hadn’t packed towels in our suitcases as they were part of the package at the Coral Ocean View so we had to buy some whilst we were there. There was construction work going on around the hotel which was noisy. We had an active crane outside our front door, rubble and construction materials in constant view and signs everywhere to say the hotel was under construction. There was also something strange in the wardrobe carcase. We informed the receptionist about it on the very first day and asked whether it could be removed but it was still there when we left and had been ignored by the cleaners. We had no air conditioning, and the wardrobe was also missing its doors. The breakfast was inedible, the selection was poor and it was the same thing every day which had clearly been sat there for far too long. The bread was stale and very limited. It was also obvious that certain items of food were being reheated in the microwave when they had gone cold. Even the cold food either had a funny colour or funny taste to it. It was pretty vile and the same thing was dished up every day. The staff were rude and unhelpful. We asked for a map and we were told to Google everything despite there being a pad of maps behind the reception. When we asked for one it was given to us but not willingly. You are unable to request a late check out and the hotels alternative facilities were not good enough. Your luggage is stored ”securely” in a storage room where there are fridges and food so people are constantly in and out leavin
Alexandre Hotel Gala
3.9/566 Reviews
Food is bad, one in our family got sick after eating in the restaurant, after few days we had to call a doctor. Next day we were flying out in the afternoon and the person that still was sick asked for late check out and stated the reason why, the answer was still no. Even stranger, one night we asked for virgin mojito at the bar, the three bartenders who were working all said no. That they were only alowed to make it with rum, when we offered to pay the regular price but asked them just to skip the rum, the answer was still no. Ot seems that the poor staff who mostly are very nice, are not allowed to male any decisions on the job, no autonomy, making the services robot-like an heartless. The problem obviously is whit the managers that were screaming at the staff when I arrived and the computer system had crashed, I didn’t have to understand Spanish to understand how terrible managers are in this hotel.

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