Spring Hotel Bitácora

Pelayo and the whole animation group for children was super. Big playground. Nice waterslides and pools. Have been here 3 years in a row. Food is very good - breakfast/dinner package is nice. The 7 day package gives you free transfer to hotel and airport.

The hotel is amazing. The entertainment team are excellent at making you enjoy your time. I reccomend Pelayo, Rachel, Fran (my best friend ) The food is awesome there is so much to eat with a range of foods We love the snack bar I reccomending going all inclusive it's totally worth it !!!!

This was my first solo holiday and from the moment I walked into reception I felt at ease and comfortable. My room wasn’t ready when I arrived but I had added Up (this is for over 18s and gives you exclusive access to a rooftop area, pool, jacuzzi, sun beds, bar and food) when booking my all inclusive holiday. The lovely man who greeted me on reception suggested I go up there and get a drink and have a look around. I did and it was stunning. Quiet, clean and welcoming. I got a drink and sat down taking in the view. I went downstairs and checked into my room. It was lovely. A very good size, 2 single beds, a good sized bathroom with a large shower that had both hand held shower head and a rain shower attached to the ceiling. There was a crack in the bottom of the shower but it didn’t affect my use. There was a comfy sofa, 4 drawers, shelves and hanging space too. There was a safe which I had access to. I also had a coffee machine, kettle and mini fridge in my room. The view from my balcony wasn’t amazing, it was of an abandoned hotel, however, this wasn’t an issue for me as I only used my room to sleep, shower and change as I was out a lot. I personally feel the food choice was fabulous. I was spoiled for choice. I tried to eat differently as much as I could. I never went to the main dining room for lunch but did for breakfast and dinner. The food was great quality and the staff in the restaurant were fantastic. They were welcoming, friendly, attentive and made me feel comfortable. As you can imagine, eating alone can be a little nerve wracking but the staff were wonderful. One gentleman suggested wine for me, which was lovely and then they would put the cork back in and keep it for the next night. The staff cleared away quickly between courses and kept the restaurant looking clean and tidy. Most evenings I went into the fun bar after dinner. They had different acts on and I think your like of this is personal as we don’t all like the same things. It’s clear they try to book acts for all ages. There were some acts that I preferred to others. Again, in here the staff were attentive, it was welcoming for all ages and the staff serve you at the table, again, they were all lovely. I mainly spent my days on the roof. The sun beds were comfortable and towels were provided. I used the jacuzzi and the pool numerous times. There were hot drinks, water, fresh orange juice, lager, cider, wines and Prosecco you could help yourself to, alongside some lovely foods, breakfast and lunch. There was also a fully stocked bar. Again, the staff were fantastic, attentive, chatty and friendly. One evening I was invited to a meal on the roof and it was absolutely beautiful. We had some Prosecco on arrival followed by a number of courses, all of which was very tasty. My glass was topped up with wine on request. It was a little windy up there, however the staff offered blankets, which was a nice idea. One day I went downstairs to the outdoor bar and order

Amazing hotel clean. Staff a amazing, they true and get everyone involved in the activities around the pool. Food in the mean restaurant is good but could add more British selection. Rooms a big and very clean. We had pool view which was amazing, and the night entertainment is good. The only issue with the hotel is that you pay thousands to be here and you got to get early just to queue for sunbeds which is wrong. When the pool shouldn't be open till 10. But they open the gate at 8. And people then reserving 20 sunbeds.

We had once before visited Bitacora hotel in 2016, then with no kids. Now we were in a family holiday and this is a very good family hotel. We spent 8 days at the hotel and had a wonderful all-inclusive holiday, 2 adults and 2 children. The room was spacious and the balcony was nice. The only thing that could be improved in the room would be more cabinets space for clothes. The food was good and you could always find something delicious to eat. We also went out to eat at other restaurants in the neighborhood of the hotel. Our boys preferred to stay and eat at the hotel. There was a lot to do in the pool area every day and we really enjoyed participating and sliding down the slides which was so much fun. Our boys participated in the kids club and they enjoyed it. The hotel staff were great, everyone was so polite and made everything run smoothly. There were certainly queues at the bar but we didn't let that bother us. The whole range of drinks was very good. We are very happy with our stay at the hotel which is very well located, the staff are very helpful and everything is clean and nice. We are looking forward to coming back later.

Berliza is amazing at the children’s entertainment making it so fun for them my son has absolutely loved it thankyou xxx