infrequenttravell711
September 21, 2024
We’ve just left the Gran Oasis after a lovely family week away. 2 adults, one child (6) Rooms - we booked a one bed duplex, struggled having the camp bed on a different floor so opted to bring it downstairs so that our son stayed with us. Unfortunately the camp bed was so squeaky he ended up in our bed by night 3! Not a major issue and if it had bothered us more we’d have asked reception to replace the bed. The kitchen was well equipped and clean, two TVs spread across both floors with good selection of channels. We were lucky enough to get a Balinese bed outside the lower floor and a dining set on the upper balcony, couldn’t fault this whatsoever. All rooms were spacious and light. Well decorated too. Restaurant - we often struggle with a fussy eater but we made it work through the week. Us adults ate well and found many options at each sitting. For a fussy or difficult to cater for child you may struggle. Chips and nuggets were our saviour. The pool bar had quick and easy options during the day so we went there a couple of days to help with variety. Dessert selections were brilliant. Try the Gofie ice cream and the chocolate cake. Entertainment - whatever they pay Shelby they need to double it. By far one of the most attentive, enthusiastic, warm and friendly members of an animation team we have ever experienced. She took the time to memorise all the children’s names and was able to bring our son out of his shell better than anyone has before. Definitely in the right profession. Thanks for making it a brilliant week Shelby. Evening entertainment for adults was ok, not the best we’ve experienced but not the worst either. I think sometimes managing your own expectations helps. Lasting impression - All in all a great week, the majority of staff were incredibly friendly and warm. Really impressed with the staff overall. Clean and well equipped hotel. Great pools and a brilliant splash park for up to 10yr olds.