Tigotan Lovers & Friends Playa de las Americas - Adults Only (+18)

Centrally located with easy access to amenities and attractions, this modern hotel offers spacious, clean rooms with stunning views. Guests appreciate the delicious breakfast and exceptionally friendly, attentive staff.

Firstly, I was pleased to read a few recent reviews on here and that other guests felt the same about the sunbed situation. We only had a two night stay at the end of October. I brought this holiday as a gift to my husband for his 30th. When we checked in they explained not to reserve sunbeds, if you did life guards would leave a note and then the towels would be removed after half an hour. This sadly never happened. Tuesday was only only full day at the hotel and we hoped to make the most of it however by 7.30am every single bed around the pool had been taken. We sat in the exclusive area, bar, and our balcony through the day waiting for a sunbed. At 4.30pm we finally managed to sit beside the pool and go for a swim. Which was most disappointing as I said it was the only full day we spent here. Several other guests were complaining about the sunbed situation too. I felt as the roof top pool was closed they hadn't put any extras out around the pool in anticipation for the fact more guests would want to be sat down there. It also wouldn't have been a problem had there of been people on the beds... there was at least 7, pool side, that all day... from the morning at breakfast till after we went back to the room at 6/7 to get ready for dinner no one had sat on them and no notes or towels were moved as I said we had walked around all day awaiting a sunbed. My other issue was definitely the communication around the roof top pool. We got an email 3 days before we flew explaining the 'emergency' works taking place! Obviously these things happen it's no problem. But after speaking to a few guests and staff the works had actually been going on for 6 weeks, they started end of Sept and still had a while to go till completed. Why they didn't express the correct info is beyond me, also why they didn't put more beds out for the guests is ridiculous too. So I felt cheated, this wasn't a cheap getaway and we definitely didn't get the best experience we could have. However they are my only negatives. Otherwise we had a fantastic stay, our room was beautiful with a huge jacuzzi bath (which wasn't working, popped to reception and it was repaired in a few hours!) Reception and restaurant staff all polite and nice. Drinks and food lovely, the cocktails were delightful, especially at cafe de mal. Evening entertainment was great to. We had an amazing massage at the spa, thankyou Claudia Vewis from our room and the roof top were beautiful, the sunset was amazing. 10 min wak to the beach and lots of little shops around too. The sunbed situation really did let it down.. but I hope they see these reviews and take on board that somthing needs to change.. or I presume once the roof pool is open it will relieve the pressure for beds at the main pool. Overall had an amazing little getaway and would return in hope the sunbed situation was sorted.

The saff here was so amazing! So friendly and couldn't do more for us it was the most enjoyable experience! The chefs cooking fresh food on the spot! So friendly and 1000% would book in again! The day of my birthday the staff sent a bottle to my room and when going for breakfast the chefs sang happy birthday! Myself and my partner said it was the nicest friendest hotel we have ever stayed at!