Artisan Family Hotels and Resort Collection Playa Esmeralda
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa de Chachalacas
Artisan Family Hotels and Resort Collection Playa Esmeralda
Health Protected
Saenz de la Peña Zona El Cocal, Playa de Chachalacas, Veracruz 91666, Mexico
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With a stay at Artisan Family Hotels And Resorts Playa Esmeralda in Playa Chachalacas, you'll be 0.9 mi (1.5 km) from Chachalacas Beach and 11.2 mi (18.1 km) from Chachalacas Dunes. This beach resort is 28.4 mi (45.7 km) from Veracruz Harbour and 28.5 mi (45.9 km) from Zocalo.Show More
We Price Match
3.9/5Good·Cleanliness: 3.9
All 89 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBar
All Amenities
Surroundings
Landmarks: Chachalacas Adventure
(<100m)
Landmarks: Xtreme Tour Zamorano Renta de Cuatrimotos
(830m)
Landmarks: 3xplora chachalacas beach.com
(870m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Premium Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Tea Bag
Check Availability
17
Grand Suite with Ocean View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Tea Bag
Check Availability
20
Deluxe Double Room
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Hair Conditioner
Check Availability
6
Standard Room
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Shade Curtain
Check Availability
14
Senior Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Tea Bag
Electric Fan
Check Availability
9
Suite Elite
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Tea Bag
Electric Fan
Check Availability
8
Junior Double Room
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Tea Bag
Electric Fan
Check Availability
10
Junior Suite with Garden View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Tea Bag
Electric Fan
Check Availability
7
Deluxe Double Room
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Toothbrush
Check Availability
6
Junior Suite with Ocean View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Tea Bag
Check Availability
8
Standard Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Hair Conditioner
Check Availability
9
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Hair Conditioner
Check Availability
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Guest Reviews(89)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Kate
January 13, 2024
Hi 👋 the waiter Francesco was great . He spoke very good English and helped us a lot .
Charles
September 9, 2023
If this hotel is going to insist that you cannot check in early then they should be ready for you to check in at the appointed time. We were told at 2pm that we could not check in until 3pm so we went on a excursion and came back after 4pm to a crowded front desk on people trying to check in. We were told our room was not ready and was offered a late check out, which we did not need as compensation. After being persistent we were offered a couple of free drinks, that the server tried to charge us for, while we waited.
When we initially arrived we did not have a ocean view room which I thought we had requested. The room we were going to have was $95 USD to upgrade to a ocean view room we were charged an addition $73 USD. That is a total of $168 USD for a room that is listed on the website for $119 USD. The room we were given included a living room separated by a door to the bed room. We had to keep the door separating the rooms closed because the air conditioning in the living room did not work and they never showed up to fix it.
Except for the above issues the stay was pretty good. If you go and are looking for dining options, walk north up the beach to the restaurant next door.
Juan Manuel
August 26, 2023
Cleanliness can improve
Mattress are very old and uncomfortable even renting the master suite and the junior suite, I was expecting a comfortable bed as it was 4 years ago, they need to keep up the quality of the furniture or the hotel soon will be going to a 2 star hotel
Jorge
August 1, 2023
I found 2 cockroach in the Jacuzzi . They never took the water to my room and the hallways was a dirty dishes stinks I believe it was several hours in there.
Víctor Martin
August 7, 2023
I had a good experience with a safe property and very quiet , thank you all
Norbert
February 8, 2023
Ok overall. The accommodation is good. They have 2 restaurant where the food is passable not great. Front desk people a bit arrogant particularly on Sunday.
Ulises
January 8, 2023
The best location to stay in Playa Chachalacas, very nice hotel with friendly service and amenities, it’s one of the priciest of the region but its totally worth it.
Gerardo
September 19, 2022
Clean and safe place to stay staff are very friendly restaurant is great good food
Sofia
July 23, 2022
Bathroom dirty, room wet, tried to use jacuzzi and all thw room was flooded had to get out right away , no towels, the lights went out every night like 4 or 5 times , the tv wasnt working, the guy in the bar left us without giving us anything cuz he was talking to another guy so we left, overall a bad experience, the inly good thing was that the hotel was in front of the beach and that area was clean. We wouldnt go back.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.9/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 41
With a stay at Artisan Family Hotels And Resorts Playa Esmeralda in Playa Chachalacas, you'll be 0.9 mi (1.5 km) from Chachalacas Beach and 11.2 mi (18.1 km) from Chachalacas Dunes. This beach resort is 28.4 mi (45.7 km) from Veracruz Harbour and 28.5 mi (45.9 km) from Zocalo.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an outdoor pool, and an indoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at Alava, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa Chachalacas? This resort has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room.
Make yourself at home in one of the 50 individually furnished guestrooms, featuring DVD players and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an outdoor pool, and an indoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at Alava, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa Chachalacas? This resort has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room.
Make yourself at home in one of the 50 individually furnished guestrooms, featuring DVD players and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.
Services & Amenities
Most Popular Amenities
Indoor Swimming Pool
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Billiards Room
Restaurant
Meeting RoomAdditional charge
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public Areas
Indoor Swimming Pool
Outdoor Swimming Pool
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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