Boutique Hotel H10 White Suites - Adults Only

Quite a lot of older folk staying at the hotel during my stay, however this did not bother me in the slightest. Clean room, friendly staff, and lovely breakfast. Great location- five minute walk (if even) to Playa Dolarada and shop across the road. Thank you.

We booked this short, break of a week back in July. However we then started to worry upon reading some of the reviews. We have stayed many times in H10 Hotels. Our worries were totally unfounded, this is a really beautiful Hotel and we would most certainly return again. Our room had a beautiful garden view, and we were well aware before coming that we did not have a pool view. Our suite was of a good standard, with a bedroom, bathroom, lounge and balcony. It was cleaned to a high standard daily. The only issue we had was with our door lock/handle being troublesome. Upon reporting this to reception, it was fixed that day! The Hotel grounds were kept to a good standard, with gardeners and maintenance staff working daily. We stayed half board. The buffet food was excellent. We only eat Fish or Veggie, but the variety was excellent. I cannot comment on the meat products. Most of the restaurant staff were nice and friendly just a couple seemed stressed. We were strongley advised NOT to drink the tap water!! The pool bar food was lovely, nice variety of sandwichs, salads and snacks. As we were NOT all inclusive, we paid for our drinks, all receipts were given and the alcohol was a very reasonable price! We ate in the Italian on one occasion. It does have a small menu, however the food we ordered was delicious and we could not fault it. We did notice a few people around the hotel moaning, however the majority were very happy. We will cetainly return again and next time stay for longer than a week. Can't wait to come back!

I was not going to write a review. But I need to write a warning First the hotel has a lot of positives. Too many to list However .The food can be hit or miss . Probably will not wow you . But my main disappointment was I booked a room with a Garden View. (See pic. ) As we often like to sit and read in the afternoon . But in my wildest imagination did I expect to get a view of waste ground and car park would be described as a Garden view

This my 20th visit so I obviously love it here. Lovely warm welcome from staff who have been here for a long time. Cava on arrival then to the room as requested. Hotel always try to accommodate requests. Immaculate and kept spotless for my stay. Pool area great and gardens constantly being kept tidy. Food is buffet style and always something I like. Also outdoor pool bar for lunch. The Italian restaurant is fantastic and you can eat there one night of your stay. Entertainment round the pool during the day and evening, loved the day time entertainment especially the DJ. No white night this stay as it stops in the winter months. Drinks are all branded and plentiful. Jhoan on guest relations is brilliant if you have any issues. Usual problem with towels on sunbeds . The hotel removed them before 9am on two days and this is definitely the way to get the message across each week. I am back in April and can’t wait. Never fails to please .

We spent 7days/nights here at the beginning of August! We had an amazing week! The staff were amazing and very friendly! From check in with Marcel on our arrival to check out on our last day we were looked after and loved every second! Our room was clean and spacious and was cleaned every day to a high standard, fresh towels were provided regularly. On my husbands birthday we went back to our room to find a bottle of fizz, box of chocolates and a personalised note writhing him a happy birthday (lovely touch and truly appreciated) The pool area was great and we never had any issues getting sunbeds despite not being up at the crack of dawn every day. The pool bar snacks and drinks were great and we ate here 4/7 days we were there. The main restaurant was good, breakfast was amazing and although we always found something to eat that we liked we a little disappointed with the food in here. The restaurant was always clean and tables were cleared promptly after people left. We are in the Italian restaurant once during our stay and was impressed with the food and service in there. The entertainment was great, not always to our taste but good all the same and couldn’t be heard from our room which was great. We particularly enjoyed the pool DJ! Entertainment was in short bursts so if you were there for a quiet relaxing holiday then it wasn’t go invasive of your time. Cocktails were great along with the extensive choice of branded spirits. Often our drinks were replenished as we were getting to the bottom of the last drink We were happy with the shower room provided on our last day due to later leaving time than we are used to. All in all we had a very relaxing holiday!

This hotel was a big let down. We have stayed in Lanzorate many times and never will stay here again. No value for money. We were on the ground floor. Two adults, mother and daughter in one room and my sister in one room by herself next door to us. We were told a Garden view, however, there was no view, we were facing directly into the large public car park. The wall was low with a chain link wire fence on top. Camper vans were parked right up against the fence only a few feet from our patios, with a direct line of vision of our patio and apartments, because of this we could not use the patio. We advised the staff on two occasions but we never received any feedback. Facilities such as hairdryer needs updating/ soap dispenser empty and we had to request tor toilet paper. Otherwise it was spotless and cleaned daily. Catering: The food quality was mediocre not great for a 4 star hotel, no tea/coffee available at lunchtime and when the dishes ran out you had to ask and wait for them to replenish the food. The Italian Restaurant that had to be booked in advance was a disaster - my pasta in my lasagna was raw and my sisters main course was cold. When we brought this to the attention of the server she was very gracious and apologetic and genuinely shocked when she saw our food. Pool: Shortage of Umbrellas: There were plenty of sunbeds but a definite shortage of sun umbrellas. Sunbeds: needs a better system – you had to get a block from the life guard to leave keep your sunbed while you went to eat lunch but if you were gone too long your towel would be removed. Entertainment: There is no proper bar. The bar area at the reception area is very small with one bathroom for ladies and one for gents facing directly into one another - the front of the toilet cistern was broken and the cover was just left on the shelf, there was also no toilet paper. Pool area bar: daytime entertainment for solo artists and DJ was excellent for the small platform and variety of artists was excellent. However, the stage area in the Pool bar was dreadful, it was too small with a low ceiling - the 3 acrobats could not stand up straight on their partners shoulders – appalling. Suggestion: get rid of the small indoor stage replace it with more tables and chairs. Find a dedicated area for a stage area outside for the evening entertainment. Cleanliness/Health and Safety: Pool area, when we arrived down at 7.30am all glasses and items leftover from the night before were still on the tables. The sunbeds were cleaned but the tables and surrounding area still had drink spilt on the ground and tables from the previous day. From 3pm onwards the bins were full and left overflow by the pool side. Also I cannot speak for others, but guests that we met did say to us, they would never return and had similar opinions.