Guest User
March 31, 2025
Stay from March 19 to 26 The hotel is new but we do not recommend the place. Active forest fires If you have respiratory problems, think about it before going to this place. Many forest fires every day, there is smoke and ash everywhere. Many were bothered by the smoke. The beach, very rocky and with a slope to go down to get there. It's very difficult. There were jellyfish all week, swimming was impossible. For snorkeling, everything is dead, there is nothing beautiful to see. Sunset event is served at 5:30 p.m. and the beach bar closes at 6 p.m. but the sun sets from 7 p.m. until 8 a.m. which is not logical. Buffet, very small for the size of the resort and very little variety. We saw much better in Cuba No water pressure in our room, difficult to wash your hair even with the small shower. During the weekends, prepare to be invaded by locals. We had a swimout room and suddenly 26 locals gathered in the pool and did not respect the private balconies and steps. Some neighbors had to go to security to ask them to leave because only one couple had a swimout room. Moreover, on several occasions during the trip, people who did not have a swimout came to use our deck chairs in the water and on our balcony. The swimouts in the Level section are marked off with a rope but not those in the regular section. Positive points The sunset is magnificent. Special thanks to Melissa and Ernesto from the bar and Maria from the international restaurant for their extraordinary services.