Top rated hotels in Plattsburgh

Quality Inn & Suites
3.5/5106 Reviews
We should have known from what we paid for this one night stay, but we took a chance on an express deal, hoping for a good deal. When we arrived the office is in a building away from the main part of the hotel. The hotel itself is back from the street, behind other buildings and we missed the sign the first time we drove by. The person checking us in wasn’t unfriendly per se but very business like and to the point. He certainly didn’t make us seem very welcome. We were given verbal directions to our room which was located on the second floor and please note, there are no elevators, so you must be able to climb the stairs. There was a huge pot hole in the driveway to get to our room, which we hit because we were looking at signage for our entrance. When we opened the door to the building, the smell of some sort of air freshener about knocked us over. It’s almost like they are trying to cover up smoke or a musty smell by using it extra strength. Our room was fairly clean, although I really questioned if the sheets had been changed or just smoothed out and tucked back in. I promptly took wipes and wiped everything down. The air conditioning unit made a chirping noise almost like a cricket being in the room. The tub had cigarette burns on it or that is at least what they looked like to me. The nonslip mat was brown in the bottom of the tub, which while it might have been that color, was pretty outdated. In fact the whole hotel is very outdated. I offered to change hotels and “eat” the cost of the room, but my husband assured me we would be ok as it was just overnight. We did stay the night, but we did not attempt to eat breakfast there or use the pool so I can’t speak about how those were, but they are offered. Over all, if you are desperate and just need a room for the night, it will be fine, but you can find much nicer places to stay in the area for just a little more than what we paid for this room.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.