Guest User
December 3, 2023
After lying down in the bed in family room 12 for a nap, I noticed and saw that the mattress was literally with BROKEN SPRINGS AND SUNKEN, so after talking to reception, the solution is: turn the mattress over!!!! In short, I am going home with a backache and a very bad taste in my mouth about the Escampa Hotels Group. I am attaching images to see what you think. The buffet breakfast was very good and varied, with fruit, pastries, various types of bread, potato and French omelettes. The cleanliness of the room was excellent as was the soundproofing and thermal insulation. I have already come to NM Suites on many occasions and it is a shame that they spoil the experience by not changing the room or the mattress, since I cannot recommend it to anyone.
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