Hotels near Bob Woodruff Park in Plano

The hotel was conveniently located right off of the toll road. Our room was extremely clean and smelled amazing! There was good quality shampoo in the bathroom, not your typical cheap hotel shampoo and bar soap. They had dove products! The complimentary breakfast was really good. Muffins, bagels, hot fresh cinnamon rolls, pancakes, and chobani yogurt. The staff were very friendly as well. I would certainly recommend this hotel for anyone looking for an affordable hotel room this is certainly the place. Also conveniently located 25 minutes from Rockwall.

I had ******* there but there was no blow dryer or fridge,It deserves 2.3 out of 5

For self-driving travel, it is located on the edge of the highway, and the high-speed noise is quite loud at night, so the transportation is convenient, but it is not suitable for guests who have high requirements for quiet sleep at night.

Love this place It’s home away from home Friendly staff and clean

WARNING: DO NOT STAY HERE!!! MY ROOM WAS COVERED IN BLOOD!!!! I was in town for my sister’s wedding and they picked this hotel with a block rate discount. I arrived in Texas earlier than I expected, tried to call and book a room and was told they were “in the negatives and no rooms were available.” I then booked a room online and was guaranteed a room. I was overcharged and not given the wedding block rate. When I asked the front to please fix the charge, they discounted it but not to the correct rate. When I checked into my room, there were dirty socks on the floor, the room was filthy. Housekeeping came up and removed the socks and changed the sheets, but it only got worse. There was BLOOD on the carpet AND on the “CLEAN,” FOLDED towels in the bathroom!!! I was disgusted! I spoke to Daniel Alvarado, the assistant manager who was incredibly rude and disrespectful and laughed in my face when I told him about the blood all over our room (I even showed him photos). After my boyfriend spoke to him, he agreed to completely comp our room (but refused to apologize even after I asked for merely an apology). Days after leaving, Daniel has charged my card MULTIPLE times coming to a total of $540.63. I asked him to please give me a refund and he told me to call my bank. My bank sees that he authorized the charges the day after I left the hotel. Daniel told me that he can’t do anything about it and that I should post a review. I spoke to their GM, Cody Stites who only yelled at me and told me that he has more important things to do and that if I want a refund I need to contact my bank (despite the invoice from the hotel guaranteeing that I would not be charged). At this point, I just want my money back. SAVE YOURSELF THE MISERY, DISGUST, AND DEMEANING CUSTOMER SERVICE AND STAY SOMEWHERE ELSE.

Stayed here for four nights. Absolutely love this place! Great amenities, great staff for the most part. The pool tables and full breakfast is incredible. Location is prime. However, make sure you communicate and inquire as to the daily rate. It can fluctuate significantly without your knowledge. Just keep that in mind when extending your stay.

Our experience was very positive at this property. Staff was very friendly and helpful when needed (only for additional towels) The breakfast bar was clean and well supplied, the attendants were there to keep everything replenished when needed. Our room was clean and comfortable. My only complaint (and it's not the hotel's fault) pet owners need to be responsible and pick up waste from their pet. There were multiple piles of poop on the grass right outside the side doors. If you're going to travel with pets CLEAN UP AFTER THEM!!

Overall good, the address of the hotel is also relatively safe, it is not convenient to enter and exit, on the highway, but the United States is big, it is necessary to have a car.

I checked into a room with 2 queen beds with my kids. After the second night, I got bitten by bed bugs. As one of the beds had a bed bug and there were traces of blood on the pillow & bed sheet. Then went to the bathroom & there was a big roach wandering around. Went to customer service & then they switch me to another room. Plus the room bathroom floor tile was loose. On the last day, I went to the pool with my kids, the pool water was not water with chlorine, it was chlorine with water. Got our swim clothes bleached & irritated eyes. It was a terrible experience.

I reserved a suite for my mom and me to stay in for 1 night as she was having surgery next door at the heart hospital. I was checked in a timely manner and my room looked like the pictures on the website. It was fairly clean except for all the dog hair on the floor and food crumbs left over from previous guests in multiple places on the carpet! It was clear they skipped the vacuming! I slept on the pull out sofa and I checked upon arrival for sheets and blankets. I didn't see a blanket and called to the front desk the man working there was very irritated that I asked for a blanket. he said I could come get one. So with my room being the farthest from lobby, I made my way down there. No blankets!! I was told and no offer to get me one. When I did verify and asked are u sure? He said he'd go tear up a bed for me and bring it to me! That is when i notified him of the pet hair and food. he was not happy that i asked for housekeeping to come and vacuum! So beware he's a little crabby!! I used the fitness room which needs help! Very minimal! The breakfast was served in the mornig but n o details at chek in when it was hours etc! It was okay . typical hotel breakfast nothing to brag about! All in all it fit our needs for a overnight stay!