Customer service, breakfast staff and the breakfast was perfect. *Chefs Kiss*. However the rooms needs major updating and the pool was disgusting. I checked out the day after we checked in (I had secured the room for 4 nights) but I couldn't subject my family to that filth. Please do better. I understand there's new management but the least that could've been done in the interim, while renovation's are being made, is to make sure that the pool was clean. My room I understand was outdated but the room was also not entirely cleaned before our arrival.