Fairmont Pittsburgh

The location is nice but the price is too high comparing with the other available options in the same area.

Very nice hotel. Great staff! Very clean and large rooms with lots of amenities!!

The Fairmont is in an excellent downtown location. It is close to the Cultural district and Market square. The lobby is beautiful with a Starbucks. The rooms were average size. We were disappointed in the cleanliness of the room. The walls and furniture were dirty. There was a Keurig in the room with free pods. There was chips available in the room. They were $9 for a 1.5 oz container. (Really????). We will not be staying here again.

There was no way to enter the hotel past midnight, so I had to drive 2 hours home in the middle of the night

This hotel was not worth the extra spend. I did not find the staff helpful nor up to Fairmont's usual service level. Not offer of help with bags despite people at the door watching me struggle. I booked a room on a high floor. I paid extra for this. When I got there they told me this wasn't available because my stay overlapped with other people who also booked a high floor. Therefore I was given a lower floor and not offered a refund. I communicated to the hotel that this had happened and they informed me I hadn't booked a room on a high floor despite showing them my reservation details which clearly spelled that out. Overall a disappointing property.