Courtyard Pittsburgh University Center

The hotel is in a good location in the center of the University of Pittsburgh, with the Pitt Cathedral of Learning and the Sailors and Soldiers Memorial nearby. The hotel is relatively backward, with small rooms, small passages, and low floors. The bathroom facilities are backward. The air conditioner in the room is very noisy and it is impossible to sleep if it is turned on. The hotel service is poor: I ran out of toilet paper and called the front desk. It took a long time for it to be delivered. I called again to urge it and it was delivered late. I went out to attend the graduation ceremony on the morning of the second day of check-in. When I came back at around 4 pm, only one of the three elevators was open. There were many people waiting for the elevator for a long time. When I returned to the room, I found that the waiter had hung the do not disturb sign on the door handle, resulting in the room being uncleaned and no bath towels, toiletries, mineral water, etc. were delivered. I called the front desk and was replied that the waiter had gone off work and could not deliver the supplies. After a while, a few bath towels, towels, and toiletries were delivered, but no toiletries were delivered. I called the front desk again and a few more towels were delivered. The service was very poor. The hotel room rate during graduation season is more than three times the usual rate, which is not cost-effective. However, another hotel across the street from the hotel with a similar price is very good.

The room is spacious, bright, comfortable and clean. The bathing facilities are complete and the service is considerate and polite. You can walk to the CMU campus, visit the museums and parks in the university town, and experience the living environment around CMU up close.

Inadequate room management system. After checking in, people kept knocking on the door to ask about check-out and other matters.

Good location, close to the campus, the only advantage! The facilities are outdated, and the room smells bad; there are two layers of curtains, and the thick curtains are born with short tracks, so they can't be pulled up just for decoration; the room is cleaned every three days for a long-term stay, unless you specifically request it; the price of booking one month in advance is higher than that at that time. It's okay to stay for a short time for convenience.

In a moderately priced hotel, the bed is not made and cleaned every day. If you want new towels or sanitary products the next day, you can ask the front desk and they will be delivered in time. The room is big enough, the sound insulation is not good, the advantage is that it is close to Pittsburgh. There are discounts for accommodation and breakfast, but there is no breakfast at the nearby Starbucks. If there is not enough parking space at the entrance, you can park in the opposite parking lot, and the hotel will pay for it for you. All in all it was good, no inconvenience.

The hotel is under renovation