Top rated hotels in Pismo Beach

Motel 6 Pismo Beach, CA
2.8/5100 Reviews
We liked that it's 5 min from the beach. We appreciated Chris and Patrick. I told you above what you can improve but I'll put it here incase you chose not to read it in the upper part of this survey! The bathroom toilet had a sewer/unclean smell coming from the toilet and when the air was on it was worse!. THIS room was a NON SMOKING room BUT the adjoining room was a smoking room and the smoke from cigarettes and **** was coming through the adjoining door!!! I'm extremely allergic to cig smoke..I get asthma! This needs to be changed to BOTH smoking or BOTH non smoking rooms!!!! We had to be moved that night to another room.. the handicap room! The morning people, Chris at the desk and maintenance man Patrick generously moved the Microwave and fridge to that room. So no more smells from toilet but the shower head needs fixing as it sprayed everywhere but where it was supposed to and the the sink faucet sprayed water everywhere!!! The 2 night person's were very rude and told us they couldn't move the 2 appliances and for us to go buy a cooler! They also weren't going to let us keep our food in the fridge overnight so we could resolve this issue in the morning with someone more qualified. They wanted us to return the key card after we settled into the handicap room because we ”might rent the room out to someone else for the night”!!!! We refused to do so!!!! In the morning they had the maid cleaning the room with our fridge stuff STILL THERE in the fridge!!! Patrick stopped her until he was able to move the fridge otherwise we may not have gotten our food back!!! We were very disappointed that we had to get our towels every day from the front desk! Covid has brought alot of laziness to businesses including Motel 6! We almost always choose Motel 6 and this is always where we stay when we come to Pismo except the last time 5 yrs ago when we stayed at Premier Inn as their prices were cheaper but this will be our last time staying at this motel!!! We were in Pismo Beach for TWO WEEKES to celebrate our 50th wedding anniversary and we were put through THIS hassle with rooms and those mentioned issues, along with the rudeness of your night employees and having to take care of our own linens and trash and we couldn't even get a discount for all the above issues!!! I only gave 3 stars because of Chris and Patrick otherwise you would have received 1 Star as that's the lowest star I could give!!! I was unsafe healthwise because of the smoking in the adjoining room! We were told that our situation was NOT the first time because of the smoking issue and cooperate had chosen NOT to resolve the issue previously!!! Obviously the health of your customers is not important!!!

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