Hotels Near Eckert in Pirna

Location about 30Min with the city tram. Had Animod gift voucher (2 nights for € 149).Because it was our third gift voucher of Animod, we knew that nothing special would expect us. Extension night cost €99 excluding taxes. Price/(performance ratio is not true. Rooms (South) very hot. No air conditioning. TV very small. No refrigerator or mini bar. Cocktail seat cracked horriblely loud at the lowest movement and was exchanged after the 2nd complaint. The shower was defect. The shower head was always sliding down into the chest height as the attachment was broken. Two times advertised, without success. Dusch gel/shampoo empty after the first day. Not filled. Toilet cover (underside) has probably been little maintained in the past years. Plastic is now urine yellow. Broken shell shell has been replaced by roller belt. Crushing breads are not known there. Egg preparation must also have been taught. Eggs had very solid consistency every day. Hotel has 2 dining rooms. A small room, called restaurant, is for travelers and a room for the Ukrainians in the hotel. Due to the short seat offer for travelling guests, you had to decide on the day before whether to take a breakfast in the time window 06:30-07:30, 07:30-08:30 or 08:30-0ß9:30. On the last day we wanted to take breakfast at 06:30. The kitchen staff wanted to close a restaurant. When I asked at the reception then €20 for 2 people to have breakfast in the train station or dining car (have room cards and had to be on the train at a time) the young woman went down and reached that we could have breakfast, but without hot drinks.

We were in town for the Christmas markets which is one of Germany's best. Well, we couldn't have picked a better place to stay than here. The hotel opens directly upon the central square which is where one of the markets is located. The other major market is just a few steps further across the street. Unfortunately, we weren't given a view room and our room really didn't have a view, but it was comfortable with all the amenities you might expect. We were traveling by car so a big plus was the underground public garage with direct elevator access to the hotel.

Lovely hotel. Great staff. Check-in and checkout perfect. Rooms clean, good size, wifi perfect, very comfortable all round. Great feature is the convenience store in the lobby with a variety of snacks, wine, beer, etc. Excellent location at the edge of the historic centre. Good value for money. Would definitely stay here again.

My hotel room was HUGE. This was a phenomenal surprise, especially given the location. The Hotel is around the corner from a ton of excellent restaurants, and only a short short walk from the city center were one can find beautiful outdoor terraces with wonderful views of the city. Once construction in the market in front of the hotel is finished, I'm sure there will also be another excellent view on the doorstep. I will happily stay here again next time I need to be in Dresden.

There were no terrible issues, but some details not expected in a 5-Star hotel: 1) We requested for a COT (baby bed), we had to ask for it 3 times. 2) 1st night, baby wet the sheets, we put them together with some towels for change. Cleaning team put new towels but REUSED the wet cot sheet. 3) Many hairs on the floor of the bathroom when we entered the room and spider web in the balcony. 4) The water in the bad in the garden has big living worms, we realized after our baby put his toes in the water. 5) Coffee machine in the room would be a great asset Breakfast is amazing, people is super kind, facilities are awesome, thanks! *** German translated ** Es gab keine schlimmen Probleme, aber einige Details, die man in einem 5-Sterne-Hotel nicht erwartet: 1) Wir baten um ein COT (Babybett), wir mussten dreimal danach fragen. 2) 1. Nacht, Baby macht die Laken nass, wir legen sie zusammen mit ein paar Handtüchern zum Wechseln. Das Reinigungsteam hat neue Handtücher gelegt, aber das nasse Bettlaken WIEDERVERWENDET. 3) Viele Haare auf dem Boden des Badezimmers, als wir das Zimmer betraten, und Spinnennetz auf dem Balkon. 4) Das Wasser im Bad im Garten hat große lebende Würmer, wir stellten fest, nachdem unser Baby seine Zehen ins Wasser gesteckt hatte. 5) Kaffeemaschine im Zimmer wäre eine große Bereicherung Das Frühstück ist fantastisch, die Leute sind super nett, die Einrichtungen sind fantastisch, danke!

Excellent stay from start to finish. Very helpful staff at reception and concierge desk. Ample breakfast (though crowded during a holiday weekend). Large room with work space, TV, a sofa and armchair. Our room faced the street, and there was some noise, but it ended before we turned in. Location could not be better: easy walking distance to all of the Old Town attractions.

We have checked in with friends and parents for 3 nights. I wrote by mouth months ago that I wish the suites are next to each other or nearby. Unfortunately, it didn't work, although we were already there at 13.30 clock, and the check at only 15 clock. You didn't show any interest in clarifying that. After we were able to get our suites , we were drawn attention by the young man to the fact that we have to pay immediately ( 3 pairs - 6 people ) . We had to indicate our credit card as a guarantee when booking and could not understand why we had to pay immediately. After paying, I went to the Felix Bar, which is part of it. I ordered drinks there. When I wanted to pay, I was asked if I wanted to write it to our suite. I answered that I had to pay everything so urgently at the arrival. I then paid the drinks in cash and I didn't go to this bar with our friends. To coffee .... I asked in advance by email whether we had the coffee capsules in the room. Then I was told that it has a lot of it available in all kinds. We had a xxl suite with 2 bedrooms to four and had tea capsules and only 2 coffee capsules in the room - a great breakfast 🙈 We then bought in the corner of the capsules in the rewe . The room was never controlled all day, waste was full, toilet paper was not enough, etc ... Very bad, the location is great, the facilities are OK, but the staff is untrained and totally unmotivated. Probably the staff of the bar, who then beside a little at the reception will enjoy.

Communication with reception workers as a English speaking person not quite good. There is need to have an English speaking reception worker. No shower caps in the shower, little interaction with guests..... Rude reception lady (short one) when spoken to in English- her respone was like - ”i cant undestand what you are saying” in a rude manner. The tall lady and gentleman were very polite and hospitable. when i was finally leaving, just past five minutes after check out time, some worker at the door checking on me yet i was just about to get out, already packed. He told me the same reception lady had sent him. That was rude... Give a guest like 15min to leave as you have the whole afternoon before the room is occupied again. on saying bye to the reception lady she didn't respond. could be racism as i am from Africa i guess. Poor lady receptionist..... I was just a traveller not a resident and nothing to lose from her attitude.... I would not recommend the hotel again knowing she's still there. need for extra training i guess or ouright racism. no dinnner made even for purchase outside booking terms, quite low in that.... not good for traveller with kids due to that..... The room was good though, clean and serene, breakfast excellent, excellent service at breakfast time by staff in the kitchen