Guest User
March 2, 2024
We stayed here last month for a family ski holiday and had a lovely time. Booking process and was simple and the communication with the hotel was great in advance of our arrival. The check-in process was quick and simple, and our room was very good – clean, comfortable and plenty of space for two adults and 2 kids. Beds were comfy but not luxurious. The food was very good every night – the hotel seems to cater mostly for Italians, rather than tourists from Ireland/UK…..so it was authentic Italian food. We enjoyed this but the kids were not so impressed – I think this is something that could be improved e.g. who serves a kids hamburger without a bun or chips on the side but with polenta instead?!? The hotel is a 5min walk to the Spinale gondola lift. However, there is a driver to give you a lift there and back every day. The taxi service starts at 0830 every morning….but Eddie was good enough to bring us up to the lift at 0800 every morning. Likewise, when you come down off the slopes at the end of the day, all you have to do is give the drivers a quick call and they’ll collect you in a matter of minutes. The hotel has a small pool which you need to book each day as the numbers allowed in at any one time are limited. Booking is not a big deal, and we were always able to get in at the time we wanted. It’s a lovely way to relax after a long day on the piste! All the staff in the hotel are lovely – special shout out to the barman Claudio. He was endless energy and keeps everyone entertained with his comedic antics – I’ve never seen someone play a coffee machine like a musical instrument before . Thanks also to Lucia who took care of us so well in the restaurant! All in all, a lovely stay and we would definitely return again.