Hampton by Hilton Pingyao Ancient City

When I went to Pingyao Ancient City, I think staying at #HiltonHuanbang Hotel is definitely the most cost-effective choice, no doubt about it. The hotel just opened last year, and the facilities and equipment are very new, but there is no smell of decoration at all, it is just the right new. The environment is very good, and every detail of the hardware and software (service) reflects the hotel concept of "reliable, comprehensive, friendly and caring". I gave 4.5 stars for both the environment and hygiene, which is a comprehensive evaluation after experiencing HiltonHuanbang hotels in other regions. This hotel is definitely ranked first in the western region. My unexpected gain is the buffet of this restaurant, which not only shows the characteristics of Shanxi (Figure 4 bowl tray), but also has a variety of small and exquisite snacks comparable to French restaurants, which is a test of the hotel's meal preparation ability. If you have to find faults, making hot bowl trays in winter may be more considerate of the guests' stomachs. Service is a very complicated issue, and customers always expect the hotel service to improve according to the most perfect experience. I am a loyal fan of HiltonHuanbang and hope that the hotel will get better and better, so I always make some suggestions. Thank you for your understanding. Finally, let me talk about the service staff here. They are mainly local people from Pingyao and are very simple. Although their service concept is different from the international standard, I am very happy that I can feel their sincere heart, which is more valuable than the most advanced service concept and service skills. Another feature of this hotel is the walking management of the management staff, who are always on the front line. When I checked in and left, the head of the housing department was at the front desk of the hotel. If this is a coincidence, the restaurant manager was always standing at the welcoming position in the restaurant, providing the most basic service for every dining guest. To do a good job in hotels and other service industries, it is inseparable from the attitude and actions of management staff. I think this is why I like Hilton Hampton series hotels.

Although the hotel is not in Pingyao Ancient City, Didi taxi is very close and the starting price is also very high. The front desk was very enthusiastic when checking in. The waiter took the initiative to pour hot water to warm my hands in the cold weather. There was a problem in the middle of my stay. The front desk guy on duty that night immediately came to the room to solve it (it was not his fault and he should not be held responsible). This is enough to give a good review and relieved my anger. The waiters and chefs in the breakfast restaurant were very enthusiastic. The lady in the restaurant strongly recommended the yellow carrots, a specialty of her hometown, to me. I really didn't know it at first and didn't dare to eat it. As a result, I became addicted to it. After returning home, I even bought a box of yellow carrots from Shanxi online.

We booked 2 rooms for three adults and one child. The hotel provides airport pick-up and drop-off services. The driver who picked us up at the train station was very good. Seeing that we had a lot of luggage, he helped us carry the luggage to the entrance. The hotel service was also very good. You can feel the enthusiasm of the service from the moment you enter the door. Seeing that we brought our baby, they also gave us some snacks. There was a robot delivering things, which was very good. Although the room is not big, it has everything, especially the coffee, which tastes good. The hygiene is also good. Although the breakfast is not very varied, it tastes good, and the waiters in the restaurant are also very enthusiastic. My baby slept in the afternoon, and the front desk also delayed our check-out. In general, the price-performance ratio is very good, recommended.

The room is clean and sanitary, with complete facilities and considerate and enthusiastic service. I guess it's because parking is very convenient at the door during the off-season, and the transportation is convenient and not far from various attractions. I upgraded to a superior standard room for free, and the breakfast was also rich. I was very satisfied.

The room was very comfortable. The service is particularly attentive and meticulous. Because the local water quality is not good, soft water treatment is specially provided. The treated water will be smooth after washing. Breakfast is also made with care, and the pasta is unique. Parking is also convenient.

The three of us drove to the hotel, and the big brother came out to help with the luggage. The little sister at the door poured a glass of water enthusiastically. The check-in was very fast. We booked a twin room and upgraded to a family room. It was more comfortable for the three of us to sleep. They also sent a breakfast. The location is very good, less than 2 kilometers away from the ancient city. The room is very new and clean. The bathroom facilities and hygiene are very good. The breakfast is very rich and the coffee is delicious. I have stayed at Hilton Garden Inn in many cities. Recommend!