Hampton by Hilton Pingyao Ancient City

First of all, the hotel facilities are OK! The room is clean and sanitary. There is a folding bed in the room, which is suitable for family living. The hotel is located close to Pingyao Ancient City. Shopping and eating nearby are convenient and affordable. The service of the hotel is really good. Thanks to Qinqin and Kaikai at the front desk for their warm hospitality. The service is warm and thoughtful, especially the little sister, who gave the two children a small hairpin, and the children were very happy 😊! Let's talk about the hotel's breakfast. There are four of us staying in the hotel. There are only two meal coupons for booking the hotel. The hotel also gave a child's coupon. Thank you! Our family is very happy to eat 😁. The Chinese and Western breakfasts are very comprehensive. The children especially like small desserts. I hope that the egg tarts can be paid more attention. They are a bit hard and not crispy. Western desserts can add some chocolate flavor to children. There are still many choices for Chinese breakfast, and the taste is OK. Choose according to personal preference! The waiters are very enthusiastic, and they also sent children yogurt after breakfast. Thank you for your service! Overall, I am quite satisfied with this stay. Finally, let me talk about the off-season. There is really nothing to do for children in Pingyao Ancient City. Apart from looking at the ancient buildings, most of the shops and inns are closed. Only the main street is lively and deserted! Also, if you don’t want to buy vinegar or something, don’t go in if you see someone enthusiastically asking you to go in. After trying the food and drinks, you will be too enthusiastic to refuse. Pingyao Ancient City is still worth a visit, but it will be more lively during festivals!

The price-performance ratio is very high. The front desk Xiao Xia is very enthusiastic. Not only did she upgrade the room, but she also gave our children a small gift. The breakfast was also very rich. Manager Hou saw that the baby had a little cough and gave the baby a packed breakfast for us to eat on the way. It was very heartwarming. The gym was also very clean and tidy! The room was very large and the bed was very comfortable.

When I went to Pingyao Ancient City, I think staying at #HiltonHuanbang Hotel is definitely the most cost-effective choice, no doubt about it. The hotel just opened last year, and the facilities and equipment are very new, but there is no smell of decoration at all, it is just the right new. The environment is very good, and every detail of the hardware and software (service) reflects the hotel concept of "reliable, comprehensive, friendly and caring". I gave 4.5 stars for both the environment and hygiene, which is a comprehensive evaluation after experiencing HiltonHuanbang hotels in other regions. This hotel is definitely ranked first in the western region. My unexpected gain is the buffet of this restaurant, which not only shows the characteristics of Shanxi (Figure 4 bowl tray), but also has a variety of small and exquisite snacks comparable to French restaurants, which is a test of the hotel's meal preparation ability. If you have to find faults, making hot bowl trays in winter may be more considerate of the guests' stomachs. Service is a very complicated issue, and customers always expect the hotel service to improve according to the most perfect experience. I am a loyal fan of HiltonHuanbang and hope that the hotel will get better and better, so I always make some suggestions. Thank you for your understanding. Finally, let me talk about the service staff here. They are mainly local people from Pingyao and are very simple. Although their service concept is different from the international standard, I am very happy that I can feel their sincere heart, which is more valuable than the most advanced service concept and service skills. Another feature of this hotel is the walking management of the management staff, who are always on the front line. When I checked in and left, the head of the housing department was at the front desk of the hotel. If this is a coincidence, the restaurant manager was always standing at the welcoming position in the restaurant, providing the most basic service for every dining guest. To do a good job in hotels and other service industries, it is inseparable from the attitude and actions of management staff. I think this is why I like Hilton Hampton series hotels.

Although the hotel is not in Pingyao Ancient City, Didi taxi is very close and the starting price is also very high. The front desk was very enthusiastic when checking in. The waiter took the initiative to pour hot water to warm my hands in the cold weather. There was a problem in the middle of my stay. The front desk guy on duty that night immediately came to the room to solve it (it was not his fault and he should not be held responsible). This is enough to give a good review and relieved my anger. The waiters and chefs in the breakfast restaurant were very enthusiastic. The lady in the restaurant strongly recommended the yellow carrots, a specialty of her hometown, to me. I really didn't know it at first and didn't dare to eat it. As a result, I became addicted to it. After returning home, I even bought a box of yellow carrots from Shanxi online.

We booked 2 rooms for three adults and one child. The hotel provides airport pick-up and drop-off services. The driver who picked us up at the train station was very good. Seeing that we had a lot of luggage, he helped us carry the luggage to the entrance. The hotel service was also very good. You can feel the enthusiasm of the service from the moment you enter the door. Seeing that we brought our baby, they also gave us some snacks. There was a robot delivering things, which was very good. Although the room is not big, it has everything, especially the coffee, which tastes good. The hygiene is also good. Although the breakfast is not very varied, it tastes good, and the waiters in the restaurant are also very enthusiastic. My baby slept in the afternoon, and the front desk also delayed our check-out. In general, the price-performance ratio is very good, recommended.

The room is clean and sanitary, with complete facilities and considerate and enthusiastic service. I guess it's because parking is very convenient at the door during the off-season, and the transportation is convenient and not far from various attractions. I upgraded to a superior standard room for free, and the breakfast was also rich. I was very satisfied.