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Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(851)
Positive reviews(821)
Reviews with photos/video(315)
Close to beach(63)
Delicious breakfast(61)
Well designed(56)
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Well decorated(41)
Good audiovisual experience(20)
Delicious seafood(18)
Tasty restaurant(17)
Negative reviews(30)
John Zijlmans
Shu-original Audio-video Big Bed Room
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 26, 2024
Pingtan Skyline hotel which we stayed 9 nights with 3 Dutch couples because of the World Championship Beach Handball was a super great experience.
Location to the beach was great
Location to nice restaurant super
Service was very good and rooms were clean
The service at breakfast was extreme great. There is a typical Chinese breakfast but with also fried egg. But fist morning we were asked by the manager what we would like after which she every morning managed to provide bread, marmelade fresh lemon, tomato etc
Super helpful staff also at the reception always willing to help.
Rooms are nice but no closet to put your clothes in which would have been nice
6/7
Guest User
Shu-yi She Sea View Big Bed Room
Stayed in Jun 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jun 10, 2024
The rooms are very modern, definitely one of the cleanest hotels I have stayed at in China.
The hotel management team is friendly and helpful.
The location is close enough to walk to the beach (takes about 5 minutes) and there are many restaurants to provide a different dining experience every day.
Response from Property: Hello, distinguished guests! Thank you for your recognition of Skyline Original Hotel! I wish you success in your work and happiness in your family
Anonymous User
Yue-courtyard Audio-visual Twin-bed Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel environment is very good, and there is no problem with hygiene. I stayed for two consecutive nights. The aunties at the front desk and breakfast restaurant were very kind and would solve any problems immediately. Another good thing is that takeaway food can be delivered to the door of the room.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of Skyline Original Hotel! I wish you a smooth work and a happy family~
Guest User
Shu-original Audio And Video Double Bed Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 15, 2024
The room is just like the pictures, with a creamy interstellar style, and looks very nice. It may be because of the light, it feels dark and small when you first enter the room, but the actual space is quite large, and the service is also good. When you check in, you can add the housekeeper on WeChat, and he will answer all your questions in a timely manner. However, on the first night, after I slept for a while, my husband said there was a big spider on top of his head. I thought he was scaring me, but it really was. I was about to get drunk, and I was so scared that I immediately moved away from the bed by the window. When I read the comments before, it said that the room was not soundproof or something. I don’t know if it’s because it’s off-peak or the store is still in. I saw a horizontal bar under the door, which should be for soundproofing. Overall, if it weren’t for the holidays, I think it would be pretty good. After all, it is a new hotel. The sea view in the picture below was taken from the hotel’s sea view room and corridor.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of the Skyline Original Hotel! We also conveyed your feedback to the housekeeping department for investigation as soon as possible. We are very sorry for the unpleasant experience you have. The hotel door has been improved with sound insulation strips, and further improvements are being made to the sound insulation problem. I wish you a smooth work and a happy family~
Guest User
Shu Original Starry Sky Double Bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 10, 2024
Staying in this hotel made me feel like I was at home. At the door, there was a warm-hearted security guard who came to help me carry my luggage. The luggage was heavy☺☺
The breakfast was self-service with a wide variety of options! For a foodie like me, it satisfied my stomach🥰
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of Skyline Original Hotel! I wish you a smooth work and a happy family~
Guest User
Shu-original Audio-video Big Bed Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
I was very satisfied with my stay this time. This is one of the best hotels I have ever stayed in. The facilities are also very complete, including a restaurant, washing machine and dryer. We did not buy breakfast included, but the lady at the front desk also gave us breakfast. That's so sweet. The style of the hotel is also very good and modern. There are also a lot of delicious food nearby, and the most important thing is that it is very convenient to travel. We were so lucky to see Blue Tears on our first day in Pingtan! I am very satisfied with this trip and will come again! Keep staying at this hotel! So perfect
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your recognition of Tianji Original Hotel! I wish you success in your work and happiness in your family~
Guest User
Yue-courtyard Audio-visual Twin-bed Room
Stayed in May 2024
Other
3 review
4.5/5
Great
Posted on May 11, 2024
The room is clean and spacious, with dry and wet areas separated, but the bathroom has a slight smell. The style of the hotel is relatively trendy. There is no TV in the room, but a projector. There is no phone. If you have any questions, you can contact the front desk via WeChat or mobile phone. The planet decorations in the corridor are all sensory and will light up when you get close. Breakfast is generally mostly vegetables, and the cherry tomatoes are very sweet and delicious~
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of Skyline Original Hotel! We will also check and rectify the problems you raised immediately. I wish you a smooth work and a happy family~
Guest User
Shu-original Audio And Video Double Bed Room
Stayed in May 2024
Travel with friends
3 review
3.7/5
Posted on May 9, 2024
The front desk girl is very cute and patient in service. I added the housekeeper on WeChat and can contact her anytime if I have any questions.
I booked the last room at the beginning and asked to change the room. She also patiently handled it.
The room was clean and ok. Because the hotel is relatively new, the formaldehyde smell is still quite strong when you enter the room. The hotel is in the county town and is convenient in all aspects.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of the Skyline Original Hotel! Some rooms have been renovated recently, and there may still be some odor. I am very sorry. If you feel uncomfortable in any place, you can contact the waiter to change the room. We will make sure you are satisfied. I wish you a smooth work and a happy family~
Jiandaoshouruodehua
Shu-original Audio And Video Double Bed Room
Stayed in May 2024
Family
50 review
4.0/5
Very Good
Posted on May 5, 2024
The soundproofing of the hotel is really bad. At 7 o'clock in the morning, the waiters and cleaners were talking loudly in the corridor. It was impossible to have a good sleep.
The sanitation is OK.
The location is OK.
The price of 1500+ a night is outrageous to be honest.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for your unpleasant experience during your stay. We also attach great importance to the hotel's sound insulation problem. We are rectifying the relevant problems and supervising the service staff not to communicate loudly in the corridor. Thank you for your valuable suggestions and wish you a smooth work and a happy family.
ab-
Shu-original Audio And Video Double Bed Room
Stayed in May 2024
Travel with friends
4 review
2.2/5
Posted on May 4, 2024
This is the worst value for money hotel I have ever stayed in. The price of an ordinary room is 1300. I don't know who designed the curtains. The first ray of light in the morning is accurately projected onto the head of the bed...Soundproof effect? There is no soundproof at all! The chat in the next room and the flushing of the toilet can be heard clearly. The so-called smart toilet is simply a ** toilet. When you get close to the toilet, the water will be directly sprayed onto the toilet seat. When you sit on the toilet, you will immediately flush the toilet and wash your butt. The flushing sound is very loud. Another thing I can't stand is that the staff will swipe the card to open the room door without knocking. The so-called continuous stay cleaning is just to change the toothbrush and towel, and mopping the floor is also very perfunctory. The mop that the aunt mops the floor is probably just mopping the public toilet in the restaurant downstairs. After mopping the floor, the room is full of urine smell, and the sanitation is worrying. The service is completely unavailable when the guests are still in the room. There is no spare paper towels in the toilet. Such a hotel is not worthy of the price of 1300 per night. It may also be that the formaldehyde in the newly opened hotel is definitely exceeded.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the unpleasant experience during your stay. The relevant issues you reported are also responsible for verification and rectification by the relevant departments. If the situation is true, it will be dealt with strictly. The hotel's hygiene standards have always been relatively high, and there are strict requirements for cleaning mops. The mops in the restaurant will not be used in the guest rooms, and the mops are also washed several times for mopping a room. Thank you very much for your stay, and I wish you a smooth work and a happy family.
Guest User
Shu-boshe View Sea Big Bed Room
Stayed in Apr 2024
Couples
5 review
2.7/5
Posted on May 1, 2024
The reason for dissatisfaction is simple: not worth it
I know that the hotel premium for the May Day holiday is very high, and it costs 1,300 yuan to stay for one night
I still changed to a room with a bathtub at my own expense, but the room is still quite small. It’s small, and the toilet and shower room are separated from the outside by a glass door. They are not separate spaces, so the smell and sound of one person going to the toilet can be felt by the other (the exhaust fan is already turned on, I am just talking about the problem of space layout)
If the hotel room is designed like this, it’s just a matter of my personal preference. We are also dissatisfied with the hygiene and sound insulation of the hotel when we go out
I just checked in and found that the foot mat in the shower room was dirty and wet. It was probably left by the previous room. I forgot to change it when I cleaned it. I called the front desk to change it. I wanted to use the kettle and found that there was half a pot of water left in it. I don't know if it was left from the previous room or used by the aunt when cleaning. No matter which case, it shouldn't be
There is no problem with the sound insulation between rooms, but the sound outside the room is really not isolated at all. Since the hotel room price is so expensive, it is completely possible to change the door with better sound insulation. We can hear the takeaway knocking on the door next door clearly, and we can also hear the conversation in the corridor clearly.
There are really few types of breakfast. The hotel listed on Ctrip is a four-star hotel. The breakfast of a four-star hotel really shouldn't be like this
I have read the replies to all the comments, and I also know that my comments will most likely be replied seriously. As a consumer, this is how I feel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your serious comments and valuable suggestions. We are deeply sorry for the unpleasant experience during your stay. We will also pay attention to the hygiene details you encountered during your stay, strengthen employee training and foreman's room inspection supervision. Thank you again for your stay and wish you a smooth work and a happy family.
Guest User
Xiang-Original Audio-Visual Triple Room
Stayed in Apr 2024
Family
3 review
1.5/5
Posted on May 1, 2024
On the morning of the 30th, I called to ask if I could check in early. The front desk said that it was only possible after 14:00. We visited the attractions on the north line first. Because it was raining, we arrived at the hotel at more than 14:30. They told us that the room was not ready yet. When we asked them when it would be ready, the front desk was obviously not well trained. They said it would be later, but could not tell us the specific time. A sister next to us said that it would take another hour to clean the room, so we waited for a while. We were on the high-speed train at 15:00 the next day. Because we checked in late, we asked to check out at 14:00 the next day. As a result, we called before 12:00. After being confronted, the front desk delayed the check-out to 14:00. Secondly, the overall decoration of the room was very poor, especially the details. You can see it for yourself by looking at the photos. The bathroom is very small, and friends with older girls can't turn around at all. In addition, it is said to be a home audio-visual room, but the projector can only project the screen of your own mobile phone, and the app is very difficult to use. You can only try it, and you need to register as a member to watch the whole thing. I am speechless. Finally, let's talk about breakfast. There are very few things for breakfast, and they are not very delicious. Overall, it is a very poor accommodation experience. The best thing about this hotel is its location, in the middle of the north-south line, with many restaurants nearby. The other services and facilities are not worth the 1618/night price. I don't know where the confidence comes from to set the price so high, does the boss have a strong background?
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the unpleasant experience during your stay. The annual May Day peak period is here again. This year is the first May Day for Skyline Original Hotel. We are a little inexperienced. The high occupancy rate has caused us a lot of pressure to clean. On the one hand, we insist on high hygiene standards, and on the other hand, we have to coordinate customers to check out on time. After all, we are all God, and it is still a bit stressful to coordinate. Therefore, we are very guilty for the guests who failed to check in on time. We are really sorry.
Guest User
Enjoy-berth Sea View Big Bed Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on May 2, 2024
The hotel is in a good location and newly opened, so the overall environment is also good. The stay is also satisfactory, but there are 3 aspects that I hope to improve: 1. The buffet breakfast is a bit limited. It would be better to add orange juice, watermelon juice, soup noodles, and wontons in the morning. The children like to drink yogurt. It took a long time for the yogurt to be refilled after drinking it. It was refilled after calling several times; 2. The smart toilet in the bathroom is quite good, but the bathroom is too small. As soon as you enter, you open the toilet lid, resulting in no place to put the clothes for bathing and changing. Putting it on the lid always automatically flips over. It is recommended to make a small shelf on the wall of the bathroom. This detail is a bit embarrassing~3. I don’t know if the laundry room on the top floor is not yet completed. The whole feeling of the construction site, a sense of panic when going up and down at night, the variety of washing machines is messy, which really devalues the hotel... Overall, I am still satisfied. After all, the room is relatively large. In fact, there is another detail. I thought that newly renovated hotels should all have USB The charging port was designed, but it didn't. I was a little surprised because all newly renovated hotels have this kind of detail design. I never said so much before. I said so much mainly because I hope to improve the details. After all, I recommended this hotel to many friends and said that it is good. Don't slap me in the face when the time comes.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your comments and valuable suggestions. We have already added more shelves in the bathroom, but the USB charging port was removed later because we considered the charging safety issue. If it is not the original charging head, the charging safety cannot be guaranteed, even if there is only a one in ten thousand chance. We will also design and rectify the laundry room immediately, which is indeed inconsistent with the overall style and advantages of our hotel. There is also an unfinished sky garden on the roof, and the laundry will be rectified together. Finally, thank you for your affirmation and recommendation, and I wish you a smooth work and a happy family.
Guest User
Yue-courtyard Audio-visual Twin-bed Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The front desk lady upgraded the room to a very comfortable sea view room with a separate wet and dry bathroom. The hotel is very close to the beach and can be reached on foot. There are also many places to eat nearby, especially the hotel's breakfast is very good. The room service is also relatively good, and any needs will be met in a timely manner.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of Skyline Original Hotel! I wish you a smooth work and a happy family~
Guest User
Yue-courtyard Audio-visual Twin-bed Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Service: I can only say it is very good, impeccable. When we stepped into the lobby, I felt the warmth of home ☺️☺️The front desk ladies are very enthusiastic. They responded to WeChat in time to solve our various needs no matter how late it was.
Environment: The hotel is just a few minutes' walk from the resort. The hotel is decorated in a famous cream style, which we like very much.
Sanitation: Very clean, nothing to complain about. The room has a fragrant smell, very high-end, like the smell of Chanel.
Facilities: There are smart toilets and projectors, which are all what we like. I especially want to say that the shampoo and shower gel are really easy to use. I told the front desk sister and immediately arranged a few bottles for us. Thank you very much🙏The seafood mansion downstairs is also very good😌The breakfast is also perfect☺️
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of Skyline Original Hotel! I wish you a smooth work and a happy family~