Courtyard by Marriott Pinghu

Courtyard by Marriott Pinghu Reviews

Courtyard by Marriott Pinghu

No.288, Wenwei Road, Pinghu, ChinaView Hotel Details
Courtyard by Marriott Pinghu
Courtyard by Marriott PinghuCourtyard by Marriott PinghuCourtyard by Marriott Pinghu
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Courtyard by Marriott Pinghu Guest Reviews

4.8/5
Amazing
610 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(610)
Positive reviews(602)
Reviews with photos/video(201)
Classy environment(173)
Delicious breakfast(65)
Quiet & comfortable(59)
Friendly front desk staff(47)
Well designed(35)
Perfect for kids(21)
Garden view(17)
Excellent room layout(7)
Negative reviews(8)
Nomercy·
Standard Twin Room
Stayed in Apr 2023
Business travelers
2 Reviews
5.0
/5
Outstanding
Posted on Apr 19, 2023
Because I like the environment here, I will come to live there when I have time. I like the atrium, pavilions and reflection of the pool, which have different scenery from morning to night. I like the white walls, pine stones and paths here. A wall separates the noise outside and leaves the quiet inside. Like the room terrace here, sunshine, blue sky, green everywhere, like the staggered light and shadow here, calm and relax, after breakfast in the park next to the hotel, drink a cup of coffee on the terrace in the afternoon and sit on the lawn in the evening, come here is a kind of relaxation, let life slow down. btw receptionist service is very good, Lilith
Dr. Joern Kiepe
Riverside King Room
Stayed in Sep 2022
Business travelers
37 Reviews
5.0
/5
Outstanding
Posted on Oct 1, 2022
A very beautiful fusion between Eastern and Western Elements. Very enjoyable hotel!
Response from Property: Dear guests, thank you for choosing to stay at Courtyard by Marriott Pinghu and for your recognition and support. Providing you with a wonderful stay experience has always been our goal. We hope we can be the best choice for your trip. We sincerely look forward to your visit to Courtyard Pinghu Hotel again!
AX
Standard Twin Room
Stayed in Oct 2022
Solo travelers
8 Reviews
5.0
/5
Outstanding
Posted on Nov 4, 2022
happy stay
Guest User
Riverside King Room
Stayed in Mar 2022
Business travelers
3 Reviews
5.0
/5
Outstanding
Posted on May 8, 2022
Nice to stay…
Anita_xuling
Riverside Twin Room
Stayed in Oct 2023
Other
3 Reviews
5.0
/5
Outstanding
Posted on Oct 8, 2023
The hotel has an elegant and quiet environment. After dinner, you can take a leisurely stroll in the Minghu Park next to it. It is a good place to relax and unwind. Cherry's service at the front desk is warm and considerate, very professional, and must be praised~~
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Response from Property: Dear guest, thank you for your five-star review! In this beautiful time, Pinghu Courtyard meets you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you all the best!
Guest User
Riverside King Room
Stayed in Oct 2023
Family
5 Reviews
5.0
/5
Outstanding
Posted on Oct 12, 2023
I stayed at this hotel during the National Day holiday. There is a park next to the hotel. It is very pleasant to take a walk after meals and in the morning. There is a balcony outside the room. It is comfortable and quiet to rest on the balcony. The breakfast and buffet dinner are both good. I will continue to choose this hotel next time I come to Pinghu.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review and your affirmation of the hotel's service. Providing guests with a comfortable stay experience has always been our goal. Your support and recognition are the best encouragement for us. We will continue to welcome you again with full enthusiasm. Wish you all the best!
sangsang0408
Riverside Twin Room
Stayed in Oct 2023
Family
26 Reviews
5.0
/5
Outstanding
Posted on Oct 12, 2023
Facilities: New Hygiene: clean Environment: There is Minghu Park next to it, the environment is very good, and the hotel is antique Service: I lost it in the lobby, and the front desk kept it safe for me. The front desk staff were very nice and worthy of praise.
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6/7
Response from Property: Dear guest, thank you very much for your review and your affirmation of the hotel's service. Providing guests with a comfortable stay experience has always been our goal. Your support and recognition are the best encouragement for us. We will continue to welcome you again with full enthusiasm. Wish you all the best!
Guest User
Minghu Lake View King Room
Stayed in Sep 2023
Family
2 Reviews
5.0
/5
Outstanding
Posted on Oct 3, 2023
I came once in May and again this time during the October holiday. The elderly at home are not suitable for climbing mountains and wading, but Pinghu is still very suitable for self-cultivation. Pinghu Museum is less crowded. You can stroll around on the third floor and have a coffee on the first floor. It will take you two hours. Highly recommended. Andy, who wears glasses at the front desk, is a nice person. Seeing that we have an elderly person, he helped us arrange check-in in advance and took us to confirm the room we wanted. Thank you! It's a pity that Vincent was not seen during brunch in the restaurant this time. Shelly, who wears glasses, is a little bit inferior and a bit rigid...but actually she is still pretty good...This time I feel like I am short of manpower. No one came to ask me what to drink when I sat down... The aunt who cleans the room is also very nice. This time because of the Mid-Autumn Festival, the hotel specially sent moon cakes and small lanterns. I'm happy!
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6/7
Response from Property: Dear guest, thank you very much for your review and your affirmation of the hotel's service. Providing guests with a comfortable stay experience has always been our goal. Your support and recognition are the best encouragement for us. We will continue to welcome you again with full enthusiasm. Wish you all the best!
Guest User
Standard Twin Room
Stayed in Aug 2023
Family
9 Reviews
5.0
/5
Outstanding
Posted on Sep 17, 2023
The breakfast cake was not fresh, but the rest was pretty good. The room was clean and good, and the environment was suitable for family travel. The overall area of ​​the hotel would have been larger, and the Minibar was free.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star review! In this beautiful time, Pinghu Courtyard meets you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you all the best
Guest User
Riverside King Room
Stayed in Aug 2023
Family
7 Reviews
5.0
/5
Outstanding
Posted on Aug 14, 2023
The room is very spacious and the windows are bright and clean. I booked a room with a double bed by the creek, and I could see the creek from the balcony. The breakfast is very rich, my baby said, the standard of a five-star hotel is really good👍. The service staff are also very enthusiastic and provide guidance to the room, restaurant, etc. The two families traveled together and had a great time. Because Pinghu is not very big, if you travel by car, you will not feel remote and the location is convenient. The hotel is decorated in a garden-style architectural style, and it will look very charming when lit up at night. Free Minibar for the first round: 🈶️Coke, Sprite, Wong Lo Kat and beer in the refrigerator. Self-pickup, and a capsule 💊coffee machine. Service: The service is very considerate. Environment: Quiet and refreshing. Hygiene: Auntie will disturb you. Facilities: The facilities are relatively new. Breakfast: The breakfast is rich, with many varieties and good service.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and review. Providing you with a comfortable stay experience has always been our goal. Your support and recognition are the best encouragement for us. We will continue to welcome you again with full enthusiasm. Wish you all the best!
iceabc
Deluxe Twin Room
Stayed in Aug 2023
Family
19 Reviews
5.0
/5
Outstanding
Posted on Aug 12, 2023
The environment is good, the service is very good, the hygiene is quite comfortable, and there are many varieties of breakfast. It is next to the scenic spot, very convenient, and suitable for taking the elderly for a walk!
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6/9
Response from Property: Dear guest, thank you for choosing to stay at Pinghu Courtyard Hotel and for your love of the hotel. We are very happy to provide you with a warm and quiet stay experience. We hope that we can become the best choice for you during your trip. We sincerely look forward to your visit again. Courtyard by Marriott Pinghu!
zizilu
Standard Twin Room
Stayed in Jul 2023
Friends
3 Reviews
5.0
/5
Outstanding
Posted on Jul 19, 2023
Parking is convenient and the environment is clean and tidy. Our room seemed to be the cheapest in the store, so we were not picky about the view. We never opened the curtains because the hotel's public platform is downstairs, which was a bit embarrassing. The service was in place, but it seemed that there might not be enough staff. Even after we made it clear that we would come back later, the cleaning lady was still in a hurry to clean. Even if we asked for ice at night, it didn't arrive for half an hour. I had already left, and suddenly in the afternoon the hotel called me to ask for a good review. Alas, it was also difficult. The service is pretty good, I think more than 500 is a reasonable level of comfort. I went for a walk in the small park at the back, it was very comfortable. The paintings hanging in the corridor... are labeled for sale, and there is a huge introduction by the author, which does not match the atmosphere and is a bit low (maybe this offended) Ps: I drove myself to Pinghu for two days and it was really fun. It is a treasure of leisure spots around Shanghai.
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Response from Property: Dear guest, thank you for your five-star review! The service defects and hotel decoration suggestions you mentioned will also be fed back to the relevant departments for improvement. Your opinions also allow us to better serve hotel guests. In this beautiful time, Pinghu Courtyard meets you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you all the best!
Guest User
Standard Twin Room
Stayed in Jun 2023
Family
16 Reviews
5.0
/5
Outstanding
Posted on Jun 30, 2023
The environment is very good, a very good hotel, the service is also good, a good stay experience
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of the hotel environment and services. Providing you with a comfortable stay experience has always been our goal. We will continue to work hard to prepare for your return. I wish you all the best!
Feitianxiaonvjingling
Riverside Twin Room
Stayed in Jun 2023
Friends
9 Reviews
4.5
/5
Great
Posted on Aug 13, 2023
The whole hotel has a garden style, which is very suitable for vacation ~ It is a bit like an Internet celebrity hotel ~ Guests can also directly connect to the green park outside the hotel from the back garden, which is very convenient for walking ~ You can also see small gifts in the room during the Dragon Boat Festival , very considerate ~ There is also a small garden in the room where you can sit and take photos ~ Breakfast is a waste of time
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6/7
Response from Property: Dear guest, thank you for choosing to stay at Pinghu Courtyard Hotel and for your love for the hotel. We are very happy to provide you with a good stay experience. We hope that we can be the best choice for you during your trip. We sincerely look forward to your visit to Pinghu again. Courtyard Hotel!
Fengdejingjing
Minghu Lake View King Room
Stayed in Jun 2023
Couples
9 Reviews
4.5
/5
Great
Posted on Jun 18, 2023
Picture 3, lake view of the lake view king bed room. For rooms booked online in advance, the normal check-in time is after 2 pm. We completed the formalities at the front desk before 2 pm, but the staff said the room was not ready yet and asked us to take a look around. I didn't think it was two o'clock, it's normal. Just listen to the staff and go shopping. When we walked around around three o'clock, we went to the front desk to get the key card. I don't know why it was not ready yet, so we were asked to wait for a while, so we checked in. Counting from two o'clock, we waited for a total of one and a half hours. It was nearly two hours long, to be honest, I was a bit speechless.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Courtyard by Marriott Pinghu and taking the time to share your experience despite your busy schedule. From your review, we regret to see that this stay did not meet your expectations. The hotel management attaches great importance to your opinion and will immediately launch an investigation and will actively make rectifications. We apologize again for the inconvenience caused to you and thank you for your opinion. We are always committed to providing guests with a comfortable stay experience and look forward to your visit again.