YILa666
March 9, 2025
Some front desk staff had a very bad attitude, especially the one who checked me in on the afternoon of March 8. Guests from Ctrip will be discriminated against by this front desk staff. This bad review was earned by this front desk staff.
The front desk staff discriminated against Ctrip guests and induced guests to trade on other app platforms. If you are a Ctrip guest during check-in, this front desk staff will force you to scan the code to apply for membership on other platforms, under the beautiful name of registration information; then they will emphasize to you that Ctrip guests must check out at 12 o'clock. If you want to keep the room card until 2 o'clock, you must scan the code to apply for paid membership on other hotel platforms. It is rare for guests to be so blatant. I emphasized many times that I don't want to scan this, I can pay the fee for keeping the room card until 2 o'clock. This front desk staff told me in a rude and arrogant manner that if I don't want to scan the code, then I will pay for half a day's room fee; finally, she complacently told me that if you booked a room with Ctrip, you can stay until 12 o'clock. If you want to check out at 2 o'clock, you have to use the hotel platform that she asked me to scan the code to book a room. I have been using Ctrip for so long, and this is the first time I have encountered such a bad front desk staff. Guests from Ctrip must not encounter this front desk staff, they will be discriminated against. Since you are so against Ctrip guests, then your hotel should remove Ctrip from the platform.
The attitude is rude and arrogant, and the mind is spent on inducing guests to book rooms on other platforms.
Ctrip guests had better change another hotel, don't stay at this one, you will be discriminated against, and you will be induced to open a paid membership on other platforms to help her complete the task.
The hygiene is also very bad, the washbasin can't be cleaned; when I was about to enter the elevator, there was a cleaner in the elevator, and when I saw the guests were about to come, I quickly pressed the door closing button, for fear that the guests would catch up with the elevator.
This hotel is very strange. Its front desk is separated from its guest rooms. If you want to go from the front desk to the guest room elevator, you need to turn left after the front desk and open a fire door to enter a dark property lobby. There seems to be security during the day, but there is no security at night, and the lights are turned off at night. It is very dark, there is no light, no security, no access control, and anyone can enter and exit at will. The elevator to the guest room and the office building are in the same elevator room. This elevator room is public, unlike other hotels which are exclusive. Anyone can enter and exit the elevator room at will. This is an open public elevator room. There are safety hazards. It is best not to choose it if a girl is alone.
This bad review is earned by the front desk mentioned above.
Original TextTranslation provided by Google