The pool was freezing but our room wasn't. A/c unit was broken. Told the front desk and they said they would put a ticket in for it. Over all good place to stay just off the strip and very close to the island.
We travelled from NKY for a weekend of soccer. The Inn By The River was so accommodating and helpful that we will definitely be staying here next time. They helped arrange rooms all together for 50+ people, equipment, food etc. We had NO issues or complaints when we left.
The Under Canvas Great Smoky Mountains provides a great place for travelers to relax after a busy day. Visitors to Pigeon Forge will find that the Under Canvas Great Smoky Mountains is a fantastic accommodation choice. In terms of transportation, Mcghee Tyson Airport is approximately 61km away. The nearest airport is Mcghee Tyson Airport, approximately 61km away. There is no shortage of things to see in the area, with the Smoky Mountain Ziplines, Mountain Mist Farms and Hurst Chapel Baptist Church all nearby. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Pigeon Forge hotel provides parking on site. When it comes to Pigeon Forge hotels, the Under Canvas Great Smoky Mountains is highly regarded for its excellent facilities.
They are located in the heart of pigeon forge. Super close to everything! Walking distance to a lot! The rooms were good, we don’t spend much time in the room while on vacation. They are putting in a lot of work to make your experience even better in future visit! The staff was so nice and friendly. Over all we will be back can’t wait to see the improvements they are making!
The hotel is very large, on the edge of the Pigeon Valley National Road, it is very convenient to come from the Great Smoky Mountain Forest Park. It feels that a whole lot of commercials belong to this hotel. The rooms are large and very beautiful. There are various commercial and amusement buildings downstairs. Facilities, parking is free. There is a Chinese reception at the front desk. Personally feel that the street view is better than the river view. The river view room arrived at night, a dark river. The hotel has a self-service laundry room. This is very important. At 11 o'clock in the evening, there are still many people playing outside, almost all families with children.
Great stay in a beautiful location. The staff was extra friendly, attentive & helpful. Despite the closed amenities due to COVID we still had a wonderful time.
We love staying at this hotel ! It has the friendliest staff and so clean and well kept .they have an indoor ,hot tub and pool and outside pool with fireplace..It's so close to stores ,restaurants that you can just walk most places ..We met the friendliest families staying and this trip was amazing..Will stay again every time
An entertaining experience awaits you at the all-new Residence Inn by Marriott®, located in the heart of Pigeon Forge, TN. Enjoy the short distance to the world-famous Dollywood Theme Parks and attractions. We are conveniently located next door to The Island Family Entertainment Center, the LeConte Convention Center and the Cal Ripken Experience. You will enjoy spectacular views of The Smoky Mountains & The Island. If your day calls for hiking, The Great Smoky Mountains are just a short drive away. You'll thrive at Residence Inn with all the conveniences you need. You will feel right at home with our spacious studio and one-bedroom suites with separate living and sleeping areas, as well as a fully equipped kitchen. Enjoy our delicious complimentary hot breakfast including healthy options to get your day going! Bring your furry companions along for the fun and let them run around and make friends at our on-property dog park.
Excellent
48 reviews
4.5/5
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NZD 301
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Outstanding
GGuest UserI was charged twice for the stay. I was charged upon checking in, even though the booking was prepaid. Front desk staff was not appropriately trained with normal procedures and resulted in the duplicate charged. I had to make several phone calls to different people to resolve this. This resulted in precious vacation time loss and unnecessary stress.
GGuest UserThe housekeeping staff was very helpful. The room was clean and spacious.
We were in the building across the river. Member of party was not able to walk to breakfast area and the parking area was severely lacking enough spaces (not to mention hard to maneuver in). So we were never able to take advantage of the complimentary breakfast.
The parking area for the room itself was small. There were cars having to park wherever they could.
The kids really enjoyed the geese and ducks and other critters we saw in the area. By being on the first floor, we were able to enjoy the animals up close. And we enjoyed being next to the river. It was very peaceful.
GGuest UserTo be honest, hotels in the United States can't tell the difference between motels and hotels.
This is a motel.
Sound insulation is relatively poor, it is not recommended to stay, the price is really cheap, but Pigeon Valley is very cheap except for weekends.
GGuest UserThe first room we stayed in was filthy, but I'm about positive that it was just a mix up because, once i called downstairs and talked to the front desk, she immediately moved us to a clean room and kept apologizing. Thank you DAYS INN WYNDHAM PIGEON FORGE!
JJc ElcevichSo I expected the basic hotel stay considering it was the cheapest hotel in the area? I had already stayed a week at one of the most expensive hotels on the strip and just decided to stay a couple days longer but save a few dollars! Everything was spotless clean compared to the more expensive hotel I stayed at the week before. I was truly shocked honestly it was such a pleasure the people were very nice and very helpful each time I needed something. The rooms sheets blankets were immaculate I mean the cleaning staff went above and beyond, the pool was stunning and it was open 24 hours which I had not seen at too many other hotels we stayed at. If you're looking for the cheapest place to stay and actually getting your money's worth especially nowadays this is the hotel for you & your family; it's everything you would expect in more for the price you pay... And it's right on the main strip 2 minutes from the Great Smoky Mountains National Park and six minutes from downtown Gatlinburg! Tennesse was the BEST trip we ever went on as a family and we have been almost EVERYWHERE.
GGuest UserHotel was older but clean. Convenient to Gatlinburg, and the Smoky Mountain parkway. The room had everything you needed mini fridge, small coffee maker, hairdryer. A elevator to the second and third floors. But it wasn’t convenient to both ends of the large outdoor entrances. The beds were comfortable. The room had a flat screen tv but the remote controls didn’t work. We tried to call the front desk, but the phone didn’t work either. When we went to the front desk to tell them, they said they didn’t know the rooms had phones. They gave us a new remote that also didn’t work. There was only 1 washcloth and towel in the room, but they gave us more when we went to the front desk. The air conditioning worked well. The pool was open but not heated as advertised.