Upon arrival, the bathtub and the Jacuzzi was dirty with hair. Also, the Jacuzzi tub did not work and we did not get to use it the first night. They offered to put us in another room or wait till tomorrow for maintenance to come. Maintenance did come and fix the issue, but it was also unfortunate. The fridge just so happens to defrost and water leaked all over the floor. You have to pay to use the ice machine and also some type of fuse or something must’ve chipped out the last night we were leaving in the fireplace because it stopped working . I also didn’t like how I had to walk to the lobby in the cold to get more towels when needed later in the evening we absolutely love the area of the hotel but after staying I don’t think it’s worth the price for three night stay of a little over $850