125 Pine Mountain Rd, Pigeon Forge, Tennessee 37863, United States
Show on map
We Price Match
Amenities
Private parkingFree
Wake-Up Call
Wi-Fi in Public Areas
Golf Course
Business Center
Front Desk with Limited Hours
English
Room Service
All amenities
Property Description
“Hotel opening Summer 2023”
The brand newly renovated Sure Stay Plus Hotel by Best Western Pigeon Forge is centrally located close to Dollywood, Dolly Parton’s Stampede, the Old Mill, Great Smoky Mountains National Park and many other popular attractions. There are also dozens of dining options within walking distance. Plus, with an official Pigeon Forge trolley stop just steps away. The hotel features 24-hour front desk, free parking, daily housekeeping, hot breakfast and on-site business center. After a day of exploring, retreat to your spacious and comfortable guest room, complete with free Wi-Fi, 40-inch flat-screen TV, refrigerator, microwave, hair dryer and coffee maker. Hotel also has select rooms with Kitchenette.
Show more
8.0/10
Very Good
It was nice and I loved the vacation. I wish it had a pool. I love it and didn't want to leave.
All 103 reviews
Surroundings
Airport: Mcghee Tyson Airport
(54.7 km)
Landmarks: Big Top Arcade
(470m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator, Walk in Shower
1 King bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Room Details
Check Availability
4
2 Queen Beds, Non-Smoking, Work Desk, Microwave and Refrigerator, Walk in Shower
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Room Details
Check Availability
5
1 King Bed, Non-Smoking, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower
1 King bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Room Details
Check Availability
6
2 Queen Beds, Non-Smoking, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Room Details
Check Availability
6
Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking
1 King bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Room Details
Check Availability
Hide Room Types
Guest Reviews
8/10
Very Good
103 reviews
Verified Reviews
Cleanliness8.1
Amenities7.9
Location8
Service7.9
Average for similar properties in Pigeon Forge
Most Mentioned
AI Summary
The location is prime, near dining and attractions, offering easy access. The breakfast has a wide variety. Guests praise the clean, comfortable rooms and friendly, helpful staff.
Guest User
July 8, 2025
It was nice and I loved the vacation. I wish it had a pool. I love it and didn't want to leave.
Jamie Marie
December 2, 2024
When I walked in the hotel I noticed foot prints on the bed as if someone had walked or jumped on it. I walked back out immediately and asked front desk for a house keeper and showed her the photos. A housekeeper came and tried to argue with me that it was a stain not fresh. He brought back more sheets and then said “well this one is too small and stained too. Give me a 5 minutes.” Never came back. Front desk called and asked I told her to just forget about it. The shower had black handprints and foot marks, the toilet had pubs on it, and the entire room had a smell. I would not got back.
Guest User
April 24, 2025
I was worried but I am glad I gave them a chance. Some of the reviews had me scared but my experience was great. First and most important to the person who said the place had bedbugs I looked trying to find one and I never did see any. The linen was so clean I honestly think it was new, the sheets and the towels. Mirrors had no streaks or spots on any of them. The shower had no water stains or spots. The fridge looked like it had never been used. It was so clean. I have never been able to sleep on a new bed without waking up to the worse back pain and for the first time ever the pain was less than as if I was at home in my own bed. Pleasantly surprised! I also seen some complaints about the breakfast so let me tell you….awesome! There was quite a selection to choose between biscuits and gravy, waffles, cereal, yogurt an assortment of juices, muffins and they kept it stocked clean and great! When I go back my next visit I will be looking to stay here again. Thank you for such a great experience.
Guest User
March 17, 2024
It was good for staying.
Guest User
April 9, 2025
To be honest, it is hard to tell the difference between motels and hotels in the United States.
This one is a motel.
The soundproofing is poor, so I don’t recommend staying there. The price is indeed cheap, but other hotels in Pigeon Forge are very cheap except on weekends.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Private parking
Free
Wake-Up Call
Wi-Fi in Public Areas
Golf Course
Off-site
Business Center
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business Services
Business Center
Front Desk Services
Front Desk with Limited Hours
Wake-Up Call
Languages Spoken
English
Food & Drink
Room Service
Public Areas
Vending Machine
Health & Wellness
Golf Course
Off-site
Accessibility
Braille Signage
Safety & Security
Smoke Detector
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]12:00–17:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
Age
Fee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
Opened: 1984
Number of Rooms: 64
“Hotel opening Summer 2023”
The brand newly renovated Sure Stay Plus Hotel by Best Western Pigeon Forge is centrally located close to Dollywood, Dolly Parton’s Stampede, the Old Mill, Great Smoky Mountains National Park and many other popular attractions. There are also dozens of dining options within walking distance. Plus, with an official Pigeon Forge trolley stop just steps away. The hotel features 24-hour front desk, free parking, daily housekeeping, hot breakfast and on-site business center. After a day of exploring, retreat to your spacious and comfortable guest room, complete with free Wi-Fi, 40-inch flat-screen TV, refrigerator, microwave, hair dryer and coffee maker. Hotel also has select rooms with Kitchenette.
Frequently Asked Questions
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Pigeon Forge?
The check-in time at SureStay Plus Hotel by Best Western Pigeon Forge is 15:00 and the check-out time is 11:00.
Are pets allowed at SureStay Plus Hotel by Best Western Pigeon Forge?
Unfortunately, pets are not allowed at SureStay Plus Hotel by Best Western Pigeon Forge.
How much does it cost to stay at SureStay Plus Hotel by Best Western Pigeon Forge?
Prices at SureStay Plus Hotel by Best Western Pigeon Forge are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to SureStay Plus Hotel by Best Western Pigeon Forge?
Mcghee Tyson Airport is the closest airport to SureStay Plus Hotel by Best Western Pigeon Forge, and it is about 56 mins from hotel by car (54.7 km).
What is the cancellation policy for SureStay Plus Hotel by Best Western Pigeon Forge?
The cancellation policy for SureStay Plus Hotel by Best Western Pigeon Forge varies depending on the type of room and booking conditions.