Baymont by Wyndham Pierre

The room was dirty and full of bugs.

Very friendly and helpful staff. Microwave had a tray that did not fit, very little amenities. Was just fine for a one night stay while traveling lobg distance.

The air conditioner was so loud banging wind told them didn't do anything about it. They only have 2 towels in a double queen bed room in the whole bathroom. I asked for more didn't have anymore! awful customer service. Will never stay there again!

My wife and I stayed in Pierre as part of our 20-day travel across the US and Canada. All hotels were within this price point, but this had to be our lowest experience. I cringed when I noticed the pest ***** full of dead flies hanging directly above the serving dishes for eggs and sausage. The front door entrance was propped fully openwhen we arrived and was still propped open when we went to bed at 11:15 p.m.. It was open again when we got up at 6:00 a.m., so I can only assume it was left open all night. That normally wouldn't be a problem, except it didn't appear that anybody maintains the front desk. My wife and I sat and watched TV for 10 minutes while we rang the bell waiting for service at 5:10 pm when we arrived. In fact, I had started calling the reservation desk on my phone to try and get their attention...when the lady eventually appeared. She had been in her room down the hall making her dinner. An hour later when I came out to ask about Wi-Fi, I had to get the information from another hotel guest, because the front desk had no one there and they were not responding to the Bell. What this Motel offered was disappointing. Both their website, and *******, list that there are laundry facilities available to guests. We were told that was never the case when we arrived. Both my wife and I were scalded in the shower as the cold water came and went. In the morning, we had to exit the motel through the housekeeping area, after the ice machine flooded the hall.

Check in was slow. Had to pick up phone to get someone there in the afternoon. Wanted to get change for soda machine. They do not keep change there. Then was told the machines rarely work. Vending machine was out of order. Was told to go across the street to the gas station if I wanted something. Had just ridden all day. Did not want to go to the gas station at 10 pm.