The staff at the front desk seemed to be confused and had to be explained things more simple so he would understand. The once public bathroom was unavailable to people checking into the hotel and with elderly and small children in our party made it very inconvenient to have to wait till we checked in to use the bathroom. The sheets appeared not to be clean as they had black marks on them Breakfast was good, the attendant was very friendly and quite hospitable and attentive to the breakfast. The pool was very nice and warm but felt like the air was on so it was cold getting out. The price right for the quality of the hotel.