It wasn't a 4 star hotel as of my experience, it is a 1 or 2 star hotel for me.
1) The lobby hotel is very hot and it wasn't as nice as show in the photo. Very old external and interior environment. Lack of staff as well.
2) Found out AC wasn't working at 6pm, it didn't fix until midnight.
3) The hotel wasn't near to the beach, it take more than 15 mins walk to the beach
4) Building, Facilities, everything look very old
5) Room cleaning service is terrible, all towel wasn't change after room service. We still can see an obvious dirt after their service.
When check out from the hotel, I heard the other customer complain about AC is not working, I have a huge doubt, is their AC always having problem???