Paradox Resort Phuket

Being a resort which positioned right in front of beach, they have maintained an extraordinary level of cleanliness. I didn’t find sand in their room, which kinda impressed me. The building is a little aged but considered well maintained. They have a kids club, and a well equipped gym room, both adults and kids demand are well taken care of. The only downside is there is quite a walking distance to town area from the main entrance, as there is a huge carpark area and a short pathway to pass in order to reach the street. However, their guest has special access to beach so that is really convenient.

Great hotel, good value for money (except in room dining)

Paradox is in a good location on Karon Beach close to the beach and shops. It is located on a huge property and has a mix of villas, hotel rooms and private residences. It also has 2 street access points.  The staffs English is not so good. This meant that restaurant and bar orders were sometimes mixed up, and they often struggled to provide us with accurate advice. There was only one young man at checkin who spoke English extremely well.  The pool swim up bar was great however main bartender often quite moody. Cocktails were very yummy but it seemed less than the standard nip serve of alcohol were being put in the drinks (1.5oz in Thailand).  The room was nice but usually not serviced until very late in the afternoon which meant no clean towels, water etc. The resort has a lot of steps so is not really pram or wheelchair friendly. Other than these things, it was a nice area to stay in. All of the resort was kept very clean, including rooms and pool which was crystal blue every day. Golf buggy is a great plus to travel from one end of resort to another. Staff generally very kind and welcoming. Food at both of the restaurants was clean and very tasty (with one exception of a frozen crème brûlée). Entertainment and atmosphere of MINT Restaurant was excellent, with live singers, seated across the road from the beach, and nice decorations.  Overall a good stay !

Yes, it is an old property and yes it has started showing its age. However we had a great time here. Pros: Clean room, efficient staff, nice breakfast options (staff even taught us how to make local noodle soup) and the well stocked and maintained kids room (our 3 yo daughter visited every single day). The main pool with the swim up bar is great. So is the in-room plunge pool. Karon beach is right across the street in front. Many food options/ convenience stores within a few minutes walking distance. Improvement areas: Low water pressure in the shower and inability of the Mint restaurant (only one we did not try) to accept and get delivery from other in-house restaurant (Pacifica) which has a more kid-friendly menu.

One of the best hotels we’ve ever stayed! Perfect location (only 10 minute walk to the beach from the room in main building), great service, room spacious and clean, delicious breakfasts with rich selection of both European and Asian cuisine. Room cleaning was on time every day while we were at the beach, it was great to come back to a clean room. The hotel area is so beautiful: lots of blooming trees and orchids.

Loved the beachfront views and 2 bedroom layout. On campus restaurant was tasty with awesome staff. Using the app they installed on my phone to communicate with the front desk felt very non-responsive, often no response, but calling in was always great and fast service.