I don’t think the hotel likes trip.com and its customer base, clean and spacious rooms but so noisy, didn’t sleep properly for 5 days. Cannot sleep here. Trip.com allocated rooms poor quality. The pool is a lot smaller than advertised and the hotel doesn’t stop guests from “reserving” pool day beds, even when they aren’t being used, people put their hats and books on the pool beds and walk away all day, the hotel needs to stop this behaviour, also hotel charge 500 baht guest/family join fee. Not a good experience.