Can't stay in this hotel. It’s not because the facilities are poor. The price of 70 yuan a night cannot be too high. The hardware is just like the guest houses in China in the past. 70 yuan is considered to be good value for money. But the service is basically non-existent.
I arrived at the hotel at 9 o'clock, intending to store my luggage and then go out to play, but it was General Tie who was guarding the door. I had no choice but to travel with my luggage.
Checked into the hotel at noon, probably because business was not good, so the boss entrusted the shop at the door to handle it. I was given a room without air conditioning. I took out Ctrip's English confirmation form, and the store owner took a photo and sent it to the boss. According to industry regulations, matters such as this are subject to customer confirmation, and internal problems will be resolved internally. But the boss didn't approve, and the store owner immediately called me. The boss speaks Thai and doesn't know English, so we couldn't communicate. So I told the shop owner that it must be air-conditioned and I could pay the price difference. The person who opened the shop only spoke Thai, but after all, we were face to face and we understood each other. After asking the boss, he said 100 baht. After I paid, I asked for a receipt. She wrote one on a white piece of paper and didn't give it to me. She just asked me to take a photo. After finally getting into the room, there was no hot water to take a shower. I endured it for a while, dried myself and went out to find the store owner at the door. She tinkered with it for a long time but it didn't work. Later I saw a switch outside the bathroom door and reminded her. After she turned it on, hot water came out. It turned out that there was no power.
I reported the room dispute to Ctrip. After all, it is Ctrip, and it is not in vain that I have been using Ctrip. The handling was professional. Immediately answer me and Ctrip will bear the 100 baht, and Ctrip will handle the hotel affairs.
To sum up, unless you are like me and often go out alone, you have experience and can solve problems. Otherwise, don't stay in this hotel.
Original TextTranslation provided by Google